Remote Defi Jobs in Stockbridge, GA (NOW HIRING)

Collections Specialist (Late Shifts) - Remote Full Time Client Services Atlanta, GA, US +30 More Locations Requisition ID: 2327 Salary Range: $20.00 To $20.00 Hourly - This class date is slated for March 16, 2026! - Seeking candidates interested in working late shifts. - Includes a shift differential About defi SOLUTIONS: defi SOLUTIONS is a pioneer in end-to-end, SaaS loan originations, servicing, and managed servicing solutions. Our customers include the highest volume captive auto lenders, banks, credit unions, and finance companies in North America. We have more than three decades of experience helping lenders reduce time-to-market, streamline operations, and customer lending processes with proven, scalable performance. What’s in it for you? Stable Pay: Hourly rate with no sales quotas. ($20/hr + extra for late shifts and Saturdays.) Paid Training: Get set up for success from day one Generous PTO and Paid Holidays Education Support: Tuition reimbursement available Day-One Benefits: Health, dental, and vision coverage start immediately Career Growth: Strong focus on internal promotions About the Role: As a Collections Specialist, you’ll support our automotive finance clients in a fast-paced, high-volume contact center. You’ll handle customer service and soft collections tasks, helping meet financial goals for top lenders. We’re looking for proactive team players who live our values: Get it Done, Win as a Team, Better Every Day, and Do it with Passion. Duties and Responsibilities: - Handle Customer Service Tasks: Payments, due dates, payoffs, and account updates. - Process ACH Requests and provide payoff quotes - Perform soft collections: (1-45 days past due) and set up repayment plans - Use Skip Tracing tools to locate and update customer information Metrics for Success: - Quality: 90% + customer interaction score - Adherence: 92% + to scheduled shifts and breaks - Efficiency: Average handle time under 400 seconds Required Qualifications: - High School Diploma or GED - Experience in a High-Volume Contact Center: At least one (1) year of experience in a high-volume call center - State Licensing Covered: We handle and fully cover all required collections licensing across multiple states – no cost to you. Hours of operation: Monday - Thursday, 8:00 AM - 11:00 PM Eastern, Friday 8:00AM - 9:00PM Eastern & Saturday, 9:00 AM - 5:00 PM. Hours required are within these days and times. Applicants are required to work a 40-hour work week.