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Remote Defense Contractor Software Engineer Jobs in Reading, PA

Fulton Bank

Salesforce Solutions Developer

PA · On-site +1

$72K - $120K/yr

This is a full-time career opportunity that can be remote. Must have the ability to travel to our ... Actively participate in and sometimes lead software design and development efforts, code reviews ...

Fulton Bank

Salesforce Solutions Developer

PA · On-site +1

$72K - $120K/yr

Overview This is a full-time career opportunity that can be remote. Must have the ability to travel ... Actively participate in and sometimes lead software design and development efforts, code reviews ...

Fulton Bank

Salesforce Solutions Developer

PA · Remote

$72K - $120K/yr

Overview This is a full-time career opportunity that can be remote. Must have the ability to travel ... Actively participate in and sometimes lead software design and development efforts, code reviews ...

Tallgrass

Project Manager-CCS

Breinigsville, PA · On-site +1

Manage relationships with clients, technology providers, contractors, regulatory agencies, and ... Registered professional engineer. * Training in project management software and techniques ...

Pyrovio

Project Manager Assistant

Reading, PA · On-site +1

This role is primarily remote, with occasional travel to client sites in Pennsylvania, Maryland ... Bachelor's degree in Business, engineering, finance, construction management or a related field ...

Pyrovio

Project Manager Assistant

Reading, PA · On-site +1

This role is primarily remote, with occasional travel to client sites in Pennsylvania, Maryland ... Bachelor's degree in Business, engineering, finance, construction management or a related field ...

Paytura

Be Seen First

Outside B2B Sales Representative - Merchant Services

Pottstown, PA · On-site

$65K - $110K/yr

Proven experience in B2B sales, especially within technology or software sales sectors * Strong ... Remote Company Description Paytura is a payment technology company that helps businesses get paid ...

New

Paytura

Be Seen First

Outside B2B Sales Representative - Merchant Services

Pottstown, PA · On-site

$65K - $110K/yr

Proven experience in B2B sales, especially within technology or software sales sectors * Strong ... Remote Company Description Paytura is a payment technology company that helps businesses get paid ...

New

Pyrovio

Project Controls Analyst

Reading, PA · On-site +1

This remote role may require occasional travel to client sites located in Ohio, Pennsylvania ... Bachelor's degree in construction engineering, construction management, construction technology ...

Pyrovio

Project Controls Analyst

Reading, PA · On-site +1

This remote role may require occasional travel to client sites located in Ohio, Pennsylvania ... Bachelor's degree in construction engineering, construction management, construction technology ...

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Showing results 21-39

All JobsDefense Contractor Software Engineer JobsRemote Defense Contractor Software Engineer JobsRemote Defense Contractor Software Engineer Jobs in Reading, PA

Remote Defense Contractor Software Engineer information

See Reading, PA salary details

$61K

$141.7K

$197.4K

How much do remote defense contractor software engineer jobs pay per year?

As of Aug 22, 2026, the average yearly pay for remote defense contractor software engineer in Reading, PA is $141,674.00, according to ZipRecruiter salary data. Most workers in this role earn between $115,200.00 and $166,100.00 per year, depending on experience, location, and employer.

What is a remote defense contractor software engineer?

A Remote Defense Contractor Software Engineer is a software developer who works for a company contracted by government defense agencies to build, maintain, or secure software systems, but does their work from a remote location instead of a traditional office or on-site facility. These engineers often develop applications for military or national security use, which can include communication systems, cybersecurity tools, or mission-critical platforms. Due to the sensitive nature of their work, they may require special security clearances and must adhere to strict security protocols even while working remotely.

What are the key skills and qualifications needed to thrive as a remote defense contractor software engineer?

To excel as a Remote Defense Contractor Software Engineer, you typically need a strong background in computer science or engineering, proficiency in programming languages like C++ or Java, and active security clearance. Familiarity with secure coding practices, embedded systems, and tools such as Git, Jira, and specialized defense software development environments is crucial. Excellent problem-solving, communication, and self-motivation are standout soft skills for remote collaboration and meeting strict project requirements. These competencies ensure secure, reliable software delivery and effective teamwork in sensitive, mission-critical defense projects.

How does a remote defense contractor software engineer typically collaborate with team members and stakeholders given security and communication constraints?

Remote Defense Contractor Software Engineers often work with multidisciplinary teams, including developers, project managers, and cybersecurity specialists. Collaboration is facilitated through secure, government-approved communication platforms and version control systems that comply with strict security protocols. Regular virtual meetings and documentation are essential to ensure alignment on project requirements and updates. While remote work offers flexibility, engineers must be diligent in following procedures for handling sensitive information and may sometimes need to access secure facilities for classified work. Effective communication and adaptability are key to overcoming the challenges of working in a highly regulated, remote environment.

What is the difference between Remote Defense Contractor Software Engineer vs Remote Cybersecurity Software Engineer?

AspectRemote Defense Contractor Software EngineerRemote Cybersecurity Software Engineer
Required CredentialsBachelor's in CS or related, security clearances often preferredBachelor's in CS, Cybersecurity, or related; certifications like CISSP beneficial
Work EnvironmentDefense contractors, government projects, secure facilitiesTech companies, security firms, government agencies
Employer & Industry UsagePrimarily defense and military sectorsPrimarily cybersecurity and IT sectors
Common Search & ComparisonOften compared for security clearance and defense projectsCompared for network security and threat mitigation roles

The Remote Defense Contractor Software Engineer typically works on defense and military projects requiring security clearances, while the Remote Cybersecurity Software Engineer focuses on protecting networks and systems from cyber threats. Both roles require strong technical skills, but their industries and project types differ significantly.

What are popular job titles related to Remote Defense Contractor Software Engineer jobs in Reading, PA?

For Remote Defense Contractor Software Engineer jobs in Reading, PA, the most frequently searched job titles are:

What job categories do people searching Remote Defense Contractor Software Engineer jobs in Reading, PA look for?

The top searched job categories for Remote Defense Contractor Software Engineer jobs in Reading, PA are:

What cities near Reading, PA are hiring for Remote Defense Contractor Software Engineer jobs?

Cities near Reading, PA with the most Remote Defense Contractor Software Engineer job openings:

Remote Defense Contractor Software Engineer jobs near you
Infographic showing various Remote Defense Contractor Software Engineer job openings in Reading, PA as of August 2026, with employment types broken down into 60% Full Time, and 40% Contract. Highlights an 20% In-person, and 80% Remote job distribution, with an average salary of $141,674 per year, or $68.1 per hour.

Customer Success Agent

SYNERGIS TECHNOLOGIES, LLC

Quakertown, PA • Remote

$15.75 - $21.25/hr

Full-time

Posted 10 days ago

Job description

Position SummaryThe Customer Success Agent (CSA) is responsible for delivering exceptional technical support and customer service to Adept customers throughout the customer lifecycle. Acting as the primary technical resource for support requests, the CSA diagnoses, troubleshoots, and resolves issues involving Adept software, Microsoft Windows Server environments, Microsoft SQL Server, IIS, authentication services, engineering applications, and related infrastructure.
The CSA partners closely with Customer Success Managers (CSMs), Quality Assurance, Product Management, Development, Professional Services, and Sales to ensure customer issues are resolved efficiently while continuously improving the customer experience. In addition to technical support, the CSA contributes to product quality through testing, documentation, and knowledge sharing.
This position requires strong technical aptitude, excellent communication skills, and a customer-first mindset. The CSA participates in an after-hours on-call rotation providing 24x7 support for critical customer issues in accordance with company support policies and customer service level agreements (SLAs).
Essential AccountabilitiesTimeResponsibilityDescription65%Customer Technical SupportProvide world-class technical support to Adept customers through phone, email, remote sessions, and ticketing systems.25%Quality Assurance & Technical ValidationAssist with software testing, issue replication, and validation of product fixes.5%Documentation & Knowledge ManagementCreate and maintain technical documentation and customer knowledge resources.5%Professional Services & Additional ResponsibilitiesSupport customer events, training, and other departmental initiatives. Essential Duties & Responsibilities1. Customer Technical Support (65%)
Serve as the primary point of contact for customer technical support by:
  • Responding to customer requests through phone, email, web, and support ticket systems.
  • Diagnosing and resolving issues involving:
    • Adept Desktop and Web applications
    • Microsoft Windows Server
    • Microsoft SQL Server
    • IIS
    • Authentication (Active Directory, LDAP, SSO)
    • CAD integrations (AutoCAD, Inventor, SOLIDWORKS, etc.)
    • File management, document lifecycle, and engineering workflows
  • Managing customer cases using Salesforce and Atlassian Jira while maintaining accurate documentation and timely updates.
  • Prioritizing and resolving incidents according to defined service level agreements.
  • Escalating complex technical issues to Engineering or Product Management when appropriate.
  • Performing remote troubleshooting sessions to identify root causes and implement corrective actions.
  • Restoring customer confidence through professional, timely, and effective communication.
  • Following established troubleshooting procedures while documenting resolutions for future reference.
  • Participating in regular team meetings, case reviews, and continuous improvement initiatives.
  • Building strong customer relationships through professionalism, responsiveness, and technical expertise.

24x7 On-Call Support
  • Participate in a rotating after-hours on-call schedule providing 24 hours per day, 7 days per week support for customer issues.
  • Respond to emergency support requests within established response time objectives.
  • Coordinate with Development, Product Management, and leadership during critical customer outages.
  • Ensure timely communication and resolution of after-hours production incidents.
  • Participate in weekend, holiday, and overnight support rotations as assigned.

2. Quality Assurance & Technical Validation (25%)
Improve product quality by:
  • Reproducing customer-reported defects in controlled environments.
  • Maintaining virtual test environments.
  • Installing, configuring, and upgrading Adept software.
  • Restoring and managing Microsoft SQL Server databases.
  • Configuring IIS websites and application pools.
  • Installing and configuring SSL certificates.
  • Testing software fixes and verifying defect resolution.
  • Logging defects and enhancement requests in Jira with complete reproduction steps.
  • Collaborating closely with Development and Product Owners to improve product stability and usability.

3. Documentation & Knowledge Management (5%)
Support customer success by developing technical resources including:
  • Knowledge Base articles
  • Technical Bulletins
  • Installation Guides
  • Troubleshooting Guides
  • Best Practice documentation
  • Internal Support Procedures
Additionally:
  • Review existing documentation for technical accuracy.
  • Document recurring issues and proven solutions.
  • Share technical knowledge with teammates to improve overall support effectiveness.

4. Professional Services & Additional Responsibilities (5%)
  • Support customer conferences, and training events.
  • Assist Customer Success Managers during customer implementations when required.
  • Participate in product demonstrations and internal technical training.
  • Cross-train with other Customer Success team members.
  • Perform additional duties as assigned.
 Knowledge, Skills & AbilitiesExperience
  • Minimum of 3 years supporting enterprise software applications.
  • Experience supporting PDM, PLM, Document Management, CAD, or Engineering software preferred.
  • Experience working directly with external customers in a technical support environment.
Technical Knowledge
Strong working knowledge of:
  • Microsoft Windows Server
  • Microsoft SQL Server
  • Microsoft IIS
  • Microsoft Active Directory
  • SSL Certificates
  • Networking fundamentals (DNS, TCP/IP, Firewalls)
  • Windows Desktop operating systems
  • Virtualization technologies (VMware, Hyper-V)
  • CAD applications such as AutoCAD, Inventor, or SOLIDWORKS
  • Document Management or Product Data Management systems
Experience with the following is highly desirable:
  • Salesforce
  • Atlassian Jira
  • Azure Active Directory / Entra ID
  • LDAP
  • SAML / Single Sign-On
  • PowerShell
  • OpenSearch
Communication
  • Excellent verbal and written communication skills.
  • Ability to explain complex technical concepts to both technical and non-technical audiences.
  • Professional, patient, and customer-focused demeanor.
  • Strong documentation skills.
Problem Solving
  • Strong analytical and troubleshooting abilities.
  • Ability to independently identify root causes and develop effective solutions.
  • Ability to manage multiple priorities while maintaining attention to detail.
  • Sound judgment regarding escalation and prioritization.
Teamwork
  • Demonstrated ability to collaborate across departments.
  • Positive attitude with a willingness to mentor and share knowledge.
  • Strong organizational and time management skills.
Flexibility
  • Willingness to participate in rotating evening, weekend, holiday, and overnight on-call schedules.
  • Ability to occasionally work outside normal business hours to support customer emergencies and planned maintenance activities.
 Working ConditionsConditionPercentageIndoor Office Environment100%InternetEthernet, Hi-Speed Internet ServicesOutdoor Work0%TravelUp to 10% (occasionally for customer meetings, training, or conferences)Noise ExposureMinimalHazard ExposureMinimalNo unusual physical requirements.
 Key Working RelationshipsInternal
  • Customer Success Managers
  • Customer Success Specialists
  • Customer Success Agents
  • Development
  • Quality Assurance
  • Product Management
  • Sales
External
  • Customers
  • Customer IT Administrators
  • System Administrators
  • Engineering Managers
  • CAD Administrators
  • Adept Administrators
 Success MeasuresA successful Customer Success Agent consistently demonstrates:
  • High customer satisfaction (CSAT)
  • Timely response and resolution of support cases
  • Effective management of assigned ticket backlog
  • Accurate case documentation
  • Strong collaboration across departments
  • High-quality technical documentation
  • Meaningful contributions to product quality through testing and issue validation
  • Dependable participation in the 24x7 on-call support rotation
  • Continuous technical learning and professional development

All qualified applicants will receive consideration for employment without regard to race, color, religious creed, ancestry, national origin, age, sex, sexual orientation, sexual identity or handicap.

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