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Remote Data Sync Jobs in Utah (NOW HIRING)

401GO

Tenant Support Manager

Sandy, UT · On-site +1

United States (Remote/Hybrid) Reports to: Head of Enterprise Platforms Position Overview: The ... sync problems, and data mapping discrepancies between partner systems and 401GO. * Document ...

Nearmap

Revenue Systems Administrator

Lehi, UT · On-site +1

While we are open to remote candidates within the continental United States, we have a strong ... data flows cleanly across the revenue stack. * Monitor scheduled jobs, integration errors, and sync ...

Nearmap

Revenue Systems Administrator

Lehi, UT · On-site +1

While we are open to remote candidates within the continental United States, we have a strong ... data flows cleanly across the revenue stack. * Monitor scheduled jobs, integration errors, and sync ...

All JobsData Sync JobsRemote Data Sync JobsRemote Data Sync Jobs in Utah

Remote Data Sync information

What is remote data sync?

Remote Data Sync refers to the process of synchronizing data between devices, systems, or servers that are located in different physical locations. This ensures that the latest data is available across all connected platforms, regardless of where they are accessed. It is commonly used in cloud computing, mobile applications, and distributed systems to maintain data consistency and accessibility. Remote Data Sync can be performed in real-time or at scheduled intervals, depending on the requirements and technologies used.

What are the key skills and qualifications needed to thrive as a remote data sync specialist, and why are they important?

To thrive as a Remote Data Sync Specialist, you need a solid understanding of data management, synchronization protocols, and database systems, often supported by a degree in computer science or information technology. Familiarity with tools such as SQL, cloud platforms (like AWS or Azure), and data integration software is typically required. Strong problem-solving skills, attention to detail, and effective communication are essential soft skills for this role. These skills ensure accurate, secure, and efficient synchronization of data across distributed systems, which is critical for business continuity and decision-making.

What are some common challenges faced by remote data sync professionals, and how can they be addressed?

Remote Data Sync professionals often encounter challenges such as network latency, data conflicts, and ensuring data consistency across distributed systems. To address these issues, it's important to implement robust error handling, use reliable synchronization protocols, and regularly communicate with development and IT teams to coordinate updates. Staying proactive about monitoring data sync processes and leveraging automation tools can also help minimize disruptions and improve efficiency.

What is the difference between Remote Data Sync vs Data Analyst?

AspectRemote Data SyncData Analyst
Required CredentialsTypically requires data management certifications, SQL, and cloud platform knowledgeRequires degrees in statistics, mathematics, or related fields, along with data analysis skills
Work EnvironmentPrimarily remote, working with cloud-based tools and data platformsOften remote or on-site, using analytical software and reporting tools
Industry UsageUsed in data integration, synchronization, and cloud data management rolesUsed in data interpretation, reporting, and business insights roles

Remote Data Sync focuses on maintaining and managing data consistency across systems, often requiring technical certifications and cloud platform expertise. Data Analysts interpret data to provide insights, typically with a background in statistics or analytics. While both roles work with data, Remote Data Sync emphasizes data integration and synchronization, whereas Data Analysts focus on analysis and reporting.

What are popular job titles related to Remote Data Sync jobs in Utah?

For Remote Data Sync jobs in Utah, the most frequently searched job titles are:

What job categories do people searching Remote Data Sync jobs in Utah look for?

The top searched job categories for Remote Data Sync jobs in Utah are:

Remote Data Sync jobs near you

Tenant Support Manager

401GO

Sandy, UT • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 24 days ago

Key responsibilities

  • Serve as the primary support resource for the Enterprise Platform team on plan-level and platform-related inquiries across partner tenants.

  • Respond to support tickets and escalations within defined SLAs, providing guidance on contribution errors, eligibility issues, distribution requests, and data discrepancies.

  • Troubleshoot platform issues specific to partner integrations, document recurring issues, and escalate product bugs to the product and engineering teams.

Job description

Role: Tenant Support Manager

Job Type: Full-time
Pay: Salary
Location: United States (Remote/Hybrid)
Reports to: Head of Enterprise Platforms

Position Overview:
The Tenant Support Manager (TSM) is a specialized support role within 401GO's Enterprise Platform team, focused exclusively platform tenants. This role serves as the primary operational support contact for the enterprise customer team, resolving platform-level issues, guiding compliance workflows, and ensuring the administrative application functions accurately across complex, high-volume partner environments.

The TSM requires a blend of 401(k) compliance knowledge, strong customer service instincts, and deep fluency with the 401GO administrative platform. Partners and their plan sponsors depend on fast, accurate support — this role makes that possible.

What You’ll Be Doing:
Enterprise Partner & Internal Team Support
  • Serve as the primary support resource for the Enterprise Platform team on plan-level and platform-related inquiries across partner tenants.
  • Respond to support tickets and escalations within defined SLAs, providing clear, accurate, and actionable guidance tailored to enterprise partner workflows.
  • Work directly with partner tenant contacts and internal team members to resolve contribution errors, eligibility issues, distribution requests, and data discrepancies.
  • Maintain a professional, partner-aware tone — understanding the reputational weight of enterprise relationships and communicating accordingly.

401(k) Compliance Support
  • Provide guidance on plan document provisions, eligibility and vesting rules, contribution limits, and corrective action requirements across enterprise tenant plans.
  • Support compliance workflows including ADP/ACP testing, top-heavy testing, and Form 5500 coordination for high-volume partner portfolios.
  • Identify and escalate potential ERISA or plan document violations to the appropriate compliance contacts with clear documentation.
  • Monitor and communicate relevant regulatory updates (SECURE 2.0, IRS/DOL guidance) to the enterprise team as they impact partner plan operations.
  • Assist with corrective distributions, loan defaults, and QNEC/QMAC calculations as needed within the enterprise tenant context.

Administrative Platform Support
  • Serve as a platform power user for the 401GO administrative application within the enterprise partner environment.
  • Troubleshoot platform issues specific to partnerl integrations — including contribution feed errors, eligibility sync problems, and data mapping discrepancies between partner systems and 401GO.
  • Document recurring issues and escalate product bugs to the product and engineering teams with clear reproduction steps and partner impact context.
  • Build and maintain internal SOPs, job aids, and quick-reference guides for enterprise platform workflows.
  • Participate in UAT for new features or integration updates affecting enterprise tenants, providing feedback from an operational support perspective.

Process & Quality
  • Track support volume, resolution times, and issue patterns across the enterprise tenant portfolio; surface trends to leadership.
  • Contribute to continuous improvement of escalation paths, support workflows, and knowledge resources specific to enterprise operations.
  • Partner cross-functionally with product, engineering, compliance, and the broader customer experience team on initiatives that touch enterprise tenants.


What You Bring:
Required
  • 3+ years of experience in 401(k) plan administration, recordkeeping, or retirement plan compliance.
  • Working knowledge of ERISA, IRS qualified plan rules, and common compliance testing (ADP/ACP, top-heavy, 415 limits).
  • Experience supporting internal teams or external partners in a customer-facing or operational support capacity.
  • Ability to translate complex compliance concepts clearly for non-technical audiences, including partner contacts and plan sponsor representatives.
  • Proficiency with SaaS-based plan administration or recordkeeping platforms; comfortable learning proprietary tools.
  • Strong written communication skills — clear, concise, and professional across tickets, email, and documentation.
  • High attention to detail with the ability to manage multiple open cases and competing priorities without losing accuracy.

Preferred
  • Direct experience with HCM or payroll platform integrations — particularly iSolved, ADP, Gusto, or Rippling — and how data flows between those systems and a recordkeeper.
  • Prior work at a TPA, recordkeeper, or retirement fintech serving small-to-mid-size or enterprise-tier plans.
  • QPA, QKA, or TGPC designation (or active pursuit).
  • Experience with ticketing and workflow tools such as ClickUp, HubSpot Service Hub, or similar.
  • Familiarity with SECURE 2.0 provisions including automatic enrollment mandates, long-term part-time rules, and updated catch-up contribution requirements.

What Success Looks Like
  • Enterprise partner teams experience fast, accurate resolution of platform and compliance questions — escalations decrease as the TSM builds institutional knowledge.
  • HCM/payroll integration issues are identified, documented, and resolved in partnership with product and engineering before they impact partner plans at scale.
  • Compliance workflows (testing season, Form 5500, year-end processes) run smoothly across the enterprise tenant portfolio.
  • Internal SOPs and platform guides are current, accurate, and actively used by the enterprise customer team.
  • Partner relationships remain strong because the operational layer behind them is reliable.


Why 401GO?
At 401GO, we’re not just changing retirement—we’re reinventing it. As a fast-growing fintech start-up, we’ve built the world’s most advanced, fully automated retirement platform to help hard-working Americans take control of their future. Here, innovation moves fast, ideas matter, and your work makes a real impact. You’ll enjoy a collaborative and supportive environment where great people do their best work together, backed by competitive compensation, excellent benefits, and plenty of opportunities for professional growth. If you’re ready to challenge the status quo and be part of something big, 401GO is the place to grow your career.

What We Offer
  • A standout 401(k) plan (naturally!).
  • Generous stock options—share in our growth and success.
  • Flexible work environment—choose where you’re most productive.
  • Excellent benefits, including medical, dental, and vision.
  • Flexible hours—because great work doesn’t always happen 9–5.
  • Plenty of PTO—we value work-life balance.
  • A fully stocked kitchen when you’re in the office.

At 401GO, we invest in our people just as much as we invest in helping Americans secure their financial future.

We are proud to be an Equal Opportunity Employer. We support a working environment that provides qualified employees and applicants with equal employment opportunity on a non-discriminatory basis without regard to race, color, creed, age, religion, gender (including pregnancy, gender identification and/or gender nonconformity) sexual orientation, marital status, national origin, ancestry, ethnicity, genetic information, physical or mental disability, citizenship, past, current or prospective service in the uniformed services or any other basis prohibited by federal, state, or local law.


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