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Remote Cvs Customer Service Jobs in Decatur, GA (NOW HIRING)

Pleio

Be Seen First

Customer Service Representative (GoodStarter Remote)

Atlanta, GA · Remote

$16.50 - $22.25/hr

Preferred Talents and Abilities: * 2 to 3 years of customer service experience with exceptional ... Remote Company Description Pleio is the leader in helping patients overcome the emotional barriers ...

GRADE POTENTIAL, LLC

CUSTOMER SERVICE ASSOCIATE

Atlanta, GA · Remote

$35K - $55K/yr

We are a fully remote company, which allows us to recruit top talent from across the country. Grade ... You understand that customer service is not a department but a philosophy that you live everyday. A ...

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How much do remote cvs customer service jobs pay per hour?

As of Jun 29, 2026, the average hourly pay for remote cvs customer service in Decatur, GA is $18.35, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $20.43 per hour, depending on experience, location, and employer.

What is a Remote CVS Customer Service job?

A Remote CVS Customer Service job involves assisting customers via phone, chat, or email from a home-based location. Responsibilities typically include answering questions about prescriptions, insurance claims, account issues, and CVS services. Agents must provide excellent customer support while following company policies and maintaining confidentiality. Strong communication skills, problem-solving abilities, and a reliable internet connection are essential for this role. Training is usually provided to ensure employees can effectively assist customers.

Are CVS remote jobs legit?

CVS Customer Service remote jobs are legitimate positions offered by a well-known healthcare retailer. These roles typically involve handling customer inquiries via phone or online chat and may require basic computer skills and a quiet work environment. Applicants should verify job postings directly on CVS's official careers website to avoid scams.

What are the typical daily responsibilities of a Remote CVS Customer Service representative?

As a Remote CVS Customer Service representative, your main daily responsibilities include responding to customer inquiries via phone, email, or chat, assisting with prescription orders, addressing billing questions, and resolving product or service concerns. You'll be expected to use various software platforms to document interactions and track issues. Collaboration with pharmacists and other CVS departments may be required for complex cases or escalations. Regular performance metrics, such as call resolution times and customer satisfaction scores, help guide your daily priorities and provide opportunities for feedback and growth. This dynamic role is well-suited for individuals who enjoy helping others and thrive in a remote setting.

What are the qualifications for CVS remote jobs?

CVS remote customer service jobs typically require high school diploma or equivalent, strong communication skills, and computer proficiency. Prior experience in customer service and familiarity with pharmacy or healthcare systems can be advantageous, and candidates often need reliable internet and a quiet work environment.

What is the salary range for CVS remote jobs?

Remote CVS customer service positions typically offer salaries ranging from $12 to $20 per hour, depending on experience, location, and specific role requirements. Some roles may also include benefits such as health insurance and flexible schedules.

How often does CVS hire for remote positions?

CVS Customer Service remote positions are typically posted as openings become available, which can vary throughout the year. The company regularly updates its careers page, and hiring frequency depends on staffing needs and seasonal demand.

What are the key skills and qualifications needed to thrive in the Remote Cvs Customer Service position, and why are they important?

Success as a Remote CVS Customer Service representative requires strong communication skills, problem-solving abilities, and experience in customer service—often supported by a high school diploma or equivalent. Familiarity with CRM platforms, call center software, and basic computer applications is typically important for effective performance in this virtual environment. Outstanding representatives also demonstrate patience, empathy, active listening, and the ability to manage stress. These competencies enable team members to deliver a consistent, positive customer experience and efficiently resolve issues from a remote setting.

What job categories do people searching Remote Cvs Customer Service jobs in Decatur, GA look for? The top searched job categories for Remote Cvs Customer Service jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Remote Cvs Customer Service jobs? Cities near Decatur, GA with the most Remote Cvs Customer Service job openings:
Remote Cvs Customer Service jobs near you
Infographic showing various Remote Cvs Customer Service job openings in Decatur, GA as of June 2026, with employment types broken down into 71% Full Time, and 29% Part Time. Highlights an 48% Physical, 3% Hybrid, and 49% Remote job distribution, with an average salary of $38,172 per year, or $18.4 per hour.
Customer Service Consultant - Atlanta (Remote)

Customer Service Consultant - Atlanta (Remote)

CarMax, Inc.

Atlanta, GA • On-site, Remote

$20.70 - $31.40/hr

Full-time

PTO

Posted 4 days ago

CarMax rating

8.0

Company rating: 8.0 out of 10

Based on 368 frontline employees who took The Breakroom Quiz

27th of 719 rated retailers

Job description

8459 - Georgia - Remote CAR - Remote, Atlanta, Georgia, 30301
CarMax, the way your career should be!
Provide an iconic customer experience
As a Customer Service Consultant, you will be the vital link between a customer's at-home and in-store CarMax experience, providing a simple and seamless process. You will respond to sales leads and customer inquiries, ensuring customers can buy the vehicle they want in a way that suits them. You will offer support during every step of their car buying journey. We've become the nation's largest retailer of used cars due to our honesty and transparency, and those same traits will help you succeed too.
Customer Service Consultant Trainee
Position Overview As a Customer Service Consultant Trainee, you will be the vital link between a customer's at-home and in-store CarMax experience, providing a simple and seamless process. You will respond to sales leads and customer inquiries, ensuring customers can buy the vehicle they want in a way that suits them. You will offer support during every step of their car buying journey. We've become the nation's largest retailer of used cars due to our honesty and transparency, and those same traits will help you succeed too.
Why CarMax? At CarMax, we are the nation's largest retailer of used cars with stores from coast to coast, and we are still growing. We're rethinking the way people buy cars - and our associates help us do just that. We believe work should feel meaningful and rewarding, with opportunities to make an impact every day. Whether you're advancing your career or growing your skillset, we are here to drive you forward.
Team Overview This is a high-energy sales environment where you will work as a team to meet goals. We will give you everything you need to be successful. We're not your average call center. You will handle a wide range of customer interactions and make sure everything goes smoothly, so the ability to quickly build rapport with people and understand their needs is essential. We work and learn as a team and the prospects are bright for sales professionals who aspire to become mentors, managers, and business leaders.
Role Responsibilities
  • Connect with inbound customers online and over the phone to find out what they want and need from their next car purchase.
  • Use your knowledge of the CarMax inventory to guide customers towards vehicles that meet their needs.
  • Guide customers every step of the way, from online sales or appraisal to arranging finance applications and scheduling vehicle delivery.
  • Ensure a seamless transition from online to in-store purchasing to provide an unrivaled customer service experience.
  • Mentor others as your skillset expands.
  • Achieve sales targets while providing an iconic customer experience.
  • Acquire the Automotive Sales Persons License in specific states - may require testing and travel as some states request physical presence to apply for the license.

Required Qualifications
  • Sales and customer service experience, in an area such as retail, is preferred.
  • Thrive in a fast-paced sales environment.
  • Good listening skills and strong customer focus.
  • High level of self-motivation to achieve performance goals.
  • Strong written and verbal communication skills.
  • Ability to learn and master new technologies, strong computer skills.
  • Open availability for shifts that may include nights, weekends, and holidays.
  • Must be open to shifting schedules two times per year according to needs of the business.
  • Candidates must live within 100 miles of the Customer Experience Center (CEC) location.

About CarMax At CarMax, we revolutionized the used car buying experience over 30 years ago by introducing transparency and integrity into the process. Our commitment to customer experience, innovation, and community has made us the nation's largest used car retailer. With over 250 store locations and over 30,000 associates, we are proud to have been recognized as one of the Fortune 100 Best Companies to Work For® and are committed to helping our communities thrive.
As an associate, you are part of an innovative movement to empower the modern customer and drive progress. Your work fuels change-sparking ideas, overcoming challenges, and shaping what's next. Join us in creating a better future- for our company, our customers, and the communities we call home.
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
The hourly rate for this position is:
$20.70 - $31.40
Benefits:
Except as otherwise required by state law, CarMax Associates are entitled to the following paid sick, vacation, and holiday time.
Associates that are considered full-time hourly or commission/incentive eligible:
  • To earn up to 48 hours of sick time per year accrued on a per pay period basis and between 80 hours and 200 hours per year of vacation time after a 90 day waiting period depending on years of continuous service with the Company.
  • For 8 hours of pay for each of a total of 6 paid scheduled holidays per year plus 1 floating holiday. If such an Associate does work on a scheduled holiday due to business need, they are eligible for Holiday Premium Pay.

Associates considered full-time salaried are entitled to paid time away with no specified limit as needed for sick, vacation, bereavement, jury duty, holidays, floating holiday, etc. subject to manager approval.
For more details about benefits, please visit our CarMax Benefits website.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

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