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Remote Customer Support Representative Jobs in Goodyear, AZ

Fullbay

Customer Support Rep

Phoenix, AZ · Remote

$18 - $22.05/hr

Outbound Business Development Representative The Customer Support Representative handles incoming customers calls, serves as a liaison providing product/services information, and troubleshooting and ...

LHH US

Customer Service Representative

Phoenix, AZ · Remote

$17/hr

Remote Customer Service Representative (Temp-to-Hire) Location: North Phoenix, AZ (Remote) Pay Rate ... High-volume phone support experience What We Offer * Fully remote opportunity * Weekly pay * Temp ...

Getaway

Remote Customer Representative

Phoenix, AZ · Remote

$30K - $50K/yr

Position Description As a Customer Representative, you will play a key role in supporting clients ... Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency.

Getaway

Remote Customer Representative

Phoenix, AZ · Remote

$30K - $50K/yr

Position Description As a Customer Representative, you will play a key role in supporting clients ... Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency.

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Remote Customer Support Representative information

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How much do remote customer support representative jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for remote customer support representative in Goodyear, AZ is $18.37, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $20.43 per hour, depending on experience, location, and employer.

What is a remote customer support representative?

A Remote Customer Support Representative assists customers with inquiries, issues, and technical support via phone, email, or chat from a remote location. They provide solutions, troubleshoot problems, and ensure customer satisfaction while working from home or another remote setting. This role requires strong communication skills, problem-solving abilities, and familiarity with company products or services. Many businesses hire remote representatives to provide flexible, efficient customer support across different time zones.

What does a remote customer support representative do?

A typical workday for a Remote Customer Support Representative involves responding to customer inquiries via email, chat, or phone, troubleshooting issues, and documenting interactions in CRM systems. You may handle multiple support tickets at once, prioritize urgent requests, and collaborate with other team members or departments to resolve more complex problems. Regular team meetings or check-ins are common for staying updated and sharing feedback. While the work is largely independent, you'll have ongoing communication with both customers and your support team to ensure seamless service.

What are the key skills and qualifications needed to thrive as a remote customer support representative?

To thrive as a Remote Customer Support Representative, you need strong communication skills, problem-solving abilities, and proficiency in written and verbal English, typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and chat or email support tools is commonly required. Standout soft skills include patience, empathy, time management, and the ability to work independently while maintaining a positive attitude. These abilities are critical for delivering efficient, high-quality support to customers and ensuring satisfaction in a remote work environment.

How do I become a remote customer support representative?

To become a remote customer support representative, you typically need strong communication skills, basic computer proficiency, and experience with customer service tools like live chat or helpdesk software. Many employers require a high school diploma or equivalent, and some prefer prior customer service experience or relevant certifications. Applying through online job boards and demonstrating your ability to handle customer inquiries effectively are common steps in the hiring process.

What are popular job titles related to Remote Customer Support Representative jobs in Goodyear, AZ?

For Remote Customer Support Representative jobs in Goodyear, AZ, the most frequently searched job titles are:

What job categories do people searching Remote Customer Support Representative jobs in Goodyear, AZ look for?

The top searched job categories for Remote Customer Support Representative jobs in Goodyear, AZ are:

What cities near Goodyear, AZ are hiring for Remote Customer Support Representative jobs?

Cities near Goodyear, AZ with the most Remote Customer Support Representative job openings:

Remote Customer Support Representative jobs near you
Infographic showing various Remote Customer Support Representative job openings in Goodyear, AZ as of August 2026, with employment types broken down into 69% Full Time, 17% Part Time, and 14% Temporary. Highlights an 100% Remote job distribution, with an average salary of $38,200 per year, or $18.4 per hour.

Customer Support Rep

Fullbay

Phoenix, AZ • Remote

$18 - $22.05/hr

Full-time

Re-posted 23 days ago

Job description

Outbound Business Development Representative

The Customer Support Representative handles incoming customers calls, serves as a liaison providing product/services information, and troubleshooting and resolving any emerging problems customer accounts might face with accuracy and efficiency.  This role is responsible for ensuring excellent service standards are in place, responding  efficiently to customer inquiries and maintaining  high customer satisfaction in accordance with Fullbay policies and procedures.


Primary Duties & Responsibilities:

  • Manages large amounts of incoming calls while following Fullbay communication procedures, guidelines and policies.
  • Generates sales leads.
  • Takes the extra mile to engage customers by identifying and assessing customers’ needs to achieve satisfaction.
  • Builds sustainable relationships and trust with customer accounts through open and interactive communication.
  • Ensures excellent service standards, responds efficiently to customer inquiries and maintain high customer satisfaction
  • Provides accurate, valid and complete information by using the appropriate resources, methods/tools.
  • Completes expectations of position in order to meet established personal/customer service team sales targets and call handling quotas.
  • Handles customer feedback and complaints, provides appropriate solutions and alternatives within the time limits; follow  to ensure resolution.
  • Troubleshoots and investigates if there is not enough information to resolve customer complaints
  • Keeps records of customer interactions, process customer accounts and file documents.
  • Performs other duties as assigned.


Minimum Education & Work Experience:

  • High School Degree or equivalent 
  • Two (2) Years of prior customer support work experience or experience working as a Client Service Representative or related position


Key Skills and Qualifications:

  • Strong computer skills and experience with MS Office Products (Word, Excel, Powerpoint) and Google Suite.
  • Familiarity with CRM systems and practice
  • Track record of over-achieving quota
  • Strong phone contact handling skills and active listening skills
  • Excellent communication (both verbal and written) and presentation skills
  • Customer service focussed with the ability to adapt/respond to different types of characters
  • Troubleshooting and problem solving ability
  • Strong interpersonal skills and able to demonstrate patience, empathy, and ability to be passionately communicative.
  • Ability to multitask, prioritize, and manage time effectively
  • Proficiency with 10-key typing and data entry.


Physical Demands and Work Environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

  • Regularly required to sit at a desk in front of a computer and use hands to finger, handle, or feel objects, tools, or controls (including a computer keyboard and operating a telephone), lift and/or move up to 10 pounds. 
  • Frequently requires the use of hands and arms for reaching, as well as the ability to walk and communicate effectively through speaking and listening.
  • Specific vision abilities required by this position include close vision, color vision, and the ability to adjust focus.   
  • Noise level in the work environment is usually moderate.
  • Type on a computer keyboard and look at a computer monitor, and operate a cell phone or a computer-based phone.