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Remote Customer Support Representative Jobs in Frederick, CO

Hire Connections

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Remote Customer Service Representative

Denver, CO · Remote

$20/hr

Customer Service Representative (Remote - Colorado Residents Only) Work From Home | $20/hour | Paid ... Your guidance and customer care will help ensure members receive the support they need.

Campminder

Client Support Representative

Boulder, CO · On-site +1

$17 - $22.50/hr

Location : Boulder, CO or Remote Status : Non-Exempt (eligible for overtime pay) Ideal start ... Using your masterful CRM (Salesforce and Campminder) skills, you zip through them and respond to ...

Campminder

Client Support Representative

Boulder, CO · On-site +1

$17 - $22.50/hr

Location : Boulder, CO or Remote Status : Non-Exempt (eligible for overtime pay) Ideal start ... Using your masterful CRM (Salesforce and Campminder) skills, you zip through them and respond to ...

Campminder

Client Support Representative

Boulder, CO · On-site +1

$17 - $22.50/hr

Location : Boulder, CO or Remote Status : Non-Exempt (eligible for overtime pay) Ideal start ... Using your masterful CRM (Salesforce and Campminder) skills, you zip through them and respond to ...

Trimble

Technical Customer Support

Westminster, CO · Remote

Represent the organization as a recognized technical expert at business conferences, industry ... remote desktop software. Familiarity with Salesforce CRM and support ticket management systems.

ForgeFit

Remote Customer Service Specialist

Arvada, CO · On-site +1

$17.25 - $23/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

ForgeFit

Remote Customer Service Specialist

Denver, CO · On-site +1

$17.50 - $23.25/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

ForgeFit

Remote Customer Service Specialist

Aurora, CO · On-site +1

$17.25 - $22.75/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

InsuraTec

Sales Representative (Remote)

Frederick, CO · Remote

We're looking for driven individuals to join our team as Sales Representatives in a fully remote ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

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Remote Customer Support Representative information

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How much do remote customer support representative jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for remote customer support representative in Frederick, CO is $20.12, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $22.40 per hour, depending on experience, location, and employer.

What is a remote customer support representative?

A Remote Customer Support Representative assists customers with inquiries, issues, and technical support via phone, email, or chat from a remote location. They provide solutions, troubleshoot problems, and ensure customer satisfaction while working from home or another remote setting. This role requires strong communication skills, problem-solving abilities, and familiarity with company products or services. Many businesses hire remote representatives to provide flexible, efficient customer support across different time zones.

What does a remote customer support representative do?

A typical workday for a Remote Customer Support Representative involves responding to customer inquiries via email, chat, or phone, troubleshooting issues, and documenting interactions in CRM systems. You may handle multiple support tickets at once, prioritize urgent requests, and collaborate with other team members or departments to resolve more complex problems. Regular team meetings or check-ins are common for staying updated and sharing feedback. While the work is largely independent, you'll have ongoing communication with both customers and your support team to ensure seamless service.

What are the key skills and qualifications needed to thrive as a remote customer support representative?

To thrive as a Remote Customer Support Representative, you need strong communication skills, problem-solving abilities, and proficiency in written and verbal English, typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and chat or email support tools is commonly required. Standout soft skills include patience, empathy, time management, and the ability to work independently while maintaining a positive attitude. These abilities are critical for delivering efficient, high-quality support to customers and ensuring satisfaction in a remote work environment.

How do I become a remote customer support representative?

To become a remote customer support representative, you typically need strong communication skills, basic computer proficiency, and experience with customer service tools like live chat or helpdesk software. Many employers require a high school diploma or equivalent, and some prefer prior customer service experience or relevant certifications. Applying through online job boards and demonstrating your ability to handle customer inquiries effectively are common steps in the hiring process.

What are popular job titles related to Remote Customer Support Representative jobs in Frederick, CO?

For Remote Customer Support Representative jobs in Frederick, CO, the most frequently searched job titles are:

What job categories do people searching Remote Customer Support Representative jobs in Frederick, CO look for?

The top searched job categories for Remote Customer Support Representative jobs in Frederick, CO are:

What cities near Frederick, CO are hiring for Remote Customer Support Representative jobs?

Cities near Frederick, CO with the most Remote Customer Support Representative job openings:

Remote Customer Support Representative jobs near you
Infographic showing various Remote Customer Support Representative job openings in Frederick, CO as of August 2026, with employment types broken down into 70% Full Time, 16% Part Time, and 14% Temporary. Highlights an 100% Remote job distribution, with an average salary of $41,857 per year, or $20.1 per hour.

Remote Customer Service Representative

Hire Connections

Denver, CO • Remote

$20/hr

Temporary

Medical, Dental, Vision

Re-posted yesterday

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Job description

Customer Service Representative (Remote - Colorado Residents Only)


Work From Home | $20/hour | Paid Training | Benefits Available

Hire Connections is partnering with a leading health insurance organization to hire Customer Service Representatives for a fully remote opportunity supporting members during the annual Open Enrollment season.

If you enjoy helping people, have strong customer service skills, and are looking for a stable work-from-home opportunity with a respected organization, we'd love to hear from you.

Why You'll Love This Opportunity

✅ Work from home after onboarding

✅ Competitive pay at $20/hour

✅ Paid training provided

✅ Benefits available, including Medical, Dental, Vision, and 401(k)

✅ Gain valuable healthcare and customer service experience

✅ Join a supportive team dedicated to helping Colorado residents access healthcare coverage

Please note: This opportunity is available only to Colorado residents. Candidates must be able to pick up company equipment from the client's Colorado office prior to starting.


What You'll Do

As a Customer Service Representative, you'll be the first point of contact for individuals seeking assistance with their health insurance coverage and enrollment options. Your guidance and customer care will help ensure members receive the support they need.

Responsibilities include:

  • Answering inbound calls from customers regarding health insurance enrollment and coverage questions
  • Assisting with enrollment updates, plan selections, and life-event changes
  • Providing application status updates and general program information
  • Researching and resolving customer inquiries using available tools and resources
  • Documenting customer interactions accurately in company systems
  • Troubleshooting basic technical issues when needed
  • Maintaining confidentiality and handling sensitive information professionally
  • Following established procedures and quality standards


What We're Looking For

We're seeking reliable professionals who thrive in a customer-focused environment and enjoy helping others.

Qualifications:

  • Colorado resident
  • At least 1 year of call center experience
  • At least 1 year of customer service experience (2+ years preferred)
  • Strong communication and active listening skills
  • Comfortable navigating multiple computer systems simultaneously
  • Ability to remain professional and positive during high call volumes
  • Strong attention to detail and problem-solving skills
  • Ability to work independently in a remote environment
  • Dedicated home workspace free from distractions
  • Hardwired internet connection required (Wi-Fi only is not acceptable)
  • Experience with CBMS is a plus


Compensation & Benefits

Pay: $20.00 per hour

Employment Type: W-2 Employee through Hire Connections

Eligible employees may have access to:

  • Medical, Dental, and Vision Insurance
  • 401(k) Retirement Plan
  • Holiday Pay
  • Employee Support Resources
  • Ongoing Training and Development


Ready to Work From Home and Make a Difference?

If you're dependable, customer-focused, and looking for a rewarding remote opportunity, apply today. We look forward to helping you take the next step in your career.

Positions are filling quickly for Open Enrollment. Apply now to be considered.



Company Description

HIRE CONNECTIONS serves primarily the greater Denver Metro area. We are locally based and a female-owned business. Our approach to employment is progressive by understanding the specific and personal needs of what makes a great CONNECTION.

With over 50 years of staffing experience and 20 years of continued growth within the life of Hire Connections, we will elevate your level of staffing expectations and career choice opportunities.