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Remote Customer Support Representative Jobs in Cayce, SC

HMG Careers

Sales Representative Remote

Columbia, SC · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Representative

Gaston, SC · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Representative

Pineridge, SC · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Representative

Columbia, SC · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Representative

Columbia, SC · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Representative

Gilbert, SC · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Representative

Perry, SC · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Representative

Cayce, SC · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Representative

Jenkinsville, SC · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Remote Customer Support Representative information

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How much do remote customer support representative jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for remote customer support representative in Cayce, SC is $17.47, according to ZipRecruiter salary data. Most workers in this role earn between $14.28 and $19.42 per hour, depending on experience, location, and employer.

What is a remote customer support representative?

A Remote Customer Support Representative assists customers with inquiries, issues, and technical support via phone, email, or chat from a remote location. They provide solutions, troubleshoot problems, and ensure customer satisfaction while working from home or another remote setting. This role requires strong communication skills, problem-solving abilities, and familiarity with company products or services. Many businesses hire remote representatives to provide flexible, efficient customer support across different time zones.

What does a remote customer support representative do?

A typical workday for a Remote Customer Support Representative involves responding to customer inquiries via email, chat, or phone, troubleshooting issues, and documenting interactions in CRM systems. You may handle multiple support tickets at once, prioritize urgent requests, and collaborate with other team members or departments to resolve more complex problems. Regular team meetings or check-ins are common for staying updated and sharing feedback. While the work is largely independent, you'll have ongoing communication with both customers and your support team to ensure seamless service.

What are the key skills and qualifications needed to thrive as a remote customer support representative?

To thrive as a Remote Customer Support Representative, you need strong communication skills, problem-solving abilities, and proficiency in written and verbal English, typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and chat or email support tools is commonly required. Standout soft skills include patience, empathy, time management, and the ability to work independently while maintaining a positive attitude. These abilities are critical for delivering efficient, high-quality support to customers and ensuring satisfaction in a remote work environment.

What are popular job titles related to Remote Customer Support Representative jobs in Cayce, SC?

For Remote Customer Support Representative jobs in Cayce, SC, the most frequently searched job titles are:

What job categories do people searching Remote Customer Support Representative jobs in Cayce, SC look for?

The top searched job categories for Remote Customer Support Representative jobs in Cayce, SC are:

What cities near Cayce, SC are hiring for Remote Customer Support Representative jobs?

Cities near Cayce, SC with the most Remote Customer Support Representative job openings:

Remote Customer Support Representative jobs near you
Infographic showing various Remote Customer Support Representative job openings in Cayce, SC as of June 2026, with employment types broken down into 79% Full Time, 15% Part Time, 3% Temporary, and 3% Contract. Highlights an 48% Physical, 3% Hybrid, and 49% Remote job distribution, with an average salary of $36,335 per year, or $17.5 per hour.

Part-Time Customer Service Representative (Remote)

Peterbilt of Knoxville

West Columbia, SC • Remote

$14.50 - $19.75/hr

Part-time

Posted yesterday

New

Job description

About Us

The Pete Store has grown from a single location in 2001 to become one of the largest and most respected truck dealers in the world today. Our secret to success isn’t much of a secret at all: We prioritize hiring, training, and supporting great people above everything else – even our customers. Employees come first at The Pete Store because we believe that the better we take care of our employees, the better they will take care of our customers.

If you are looking for a place where you are valued, supported, and can be a part of building something truly special, look no further. Let’s get to work!

What we Offer

Competitive hourly pay (based on experience)

Training on internal systems and processes

Opportunity to work with a respected Class 8 dealership team

Position Summary


We are seeking a dependable Part-Time Customer Service Representative to support our Class 8 truck dealership during evening hours. This role focuses on assisting customers via phone and email with breakdown support, parts inquiries, billing, and repair status updates. The position is remote for the right candidate.
Key Responsibilities


-Handle inbound and outbound customer phone calls and emails in a professional, service-focused manner
-Coordinate breakdown assistance by gathering key details (unit info, location, symptoms, urgency) and routing to the appropriate internal team or process
-Check parts inventory/availability and provide accurate information on pricing and lead times
-Bill parts accurately and complete related documentation/transactions
-Monitor repair order status and communicate progress updates to customers clearly and promptly
-Liaise with service advisors, technicians, and parts staff to ensure accurate, timely information
-Document interactions, updates, and resolutions in the dealership system (DMS/CRM)
-Escalate urgent issues appropriately and follow up to ensure customer needs are met


Qualifications


-Customer service experience (dealership, trucking, automotive, or heavy-duty service environment preferred)
-Comfortable handling multiple channels (phone/email) and working in a fast-paced setting
-Strong attention to detail, especially for billing, parts numbers, and repair status notes
-Ability to remain calm and solution-oriented during breakdown or high-stress situations
-Basic computer proficiency; ability to learn dealership systems (DMS), inventory tools, and email/phone platforms
-Bilingual (English/Spanish or other languages) is a major plus
-Preferred Experience (Nice to Have)
-Familiarity with Class 8/heavy-duty truck parts and service terminology
-Experience with parts invoicing, repair orders, or dispatch/breakdown coordination
-Prior work in a dealership, fleet maintenance shop, or transportation/logistics support role


Work Environment & Requirements


-Remote (dependent on location, system access, and performance)
-Must have a reliable internet connection and a quiet, professional workspace
-Ability to work the scheduled evening shift consistently: 6 PM–12 AM, Monday–Friday

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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