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Remote Customer Support Representative Jobs in Bridgeview, IL

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Our Mission We connect with individuals to support them in ensuring their financial future ... Educating customers about their benefit coverages and providing them with policy solutions that ...

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Our Mission We connect with individuals to support them in ensuring their financial future ... Educating customers about their benefit coverages and providing them with policy solutions that ...

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Call Center Representative Location: Remote Duration: 6 Months (Possibility of Extension ... Founded in 1998, BCforward has grown with our customers needs into a full-service business ...

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Remote Customer Support Representative information

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$19

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How much do remote customer support representative jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for remote customer support representative in Bridgeview, IL is $19.20, according to ZipRecruiter salary data. Most workers in this role earn between $15.72 and $21.35 per hour, depending on experience, location, and employer.

What is a remote customer support representative?

A Remote Customer Support Representative assists customers with inquiries, issues, and technical support via phone, email, or chat from a remote location. They provide solutions, troubleshoot problems, and ensure customer satisfaction while working from home or another remote setting. This role requires strong communication skills, problem-solving abilities, and familiarity with company products or services. Many businesses hire remote representatives to provide flexible, efficient customer support across different time zones.

What does a remote customer support representative do?

A typical workday for a Remote Customer Support Representative involves responding to customer inquiries via email, chat, or phone, troubleshooting issues, and documenting interactions in CRM systems. You may handle multiple support tickets at once, prioritize urgent requests, and collaborate with other team members or departments to resolve more complex problems. Regular team meetings or check-ins are common for staying updated and sharing feedback. While the work is largely independent, you'll have ongoing communication with both customers and your support team to ensure seamless service.

What are the key skills and qualifications needed to thrive as a remote customer support representative?

To thrive as a Remote Customer Support Representative, you need strong communication skills, problem-solving abilities, and proficiency in written and verbal English, typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and chat or email support tools is commonly required. Standout soft skills include patience, empathy, time management, and the ability to work independently while maintaining a positive attitude. These abilities are critical for delivering efficient, high-quality support to customers and ensuring satisfaction in a remote work environment.

How do I become a remote customer support representative?

To become a remote customer support representative, you typically need strong communication skills, basic computer proficiency, and experience with customer service tools like live chat or helpdesk software. Many employers require a high school diploma or equivalent, and some prefer prior customer service experience or relevant certifications. Applying through online job boards and demonstrating your ability to handle customer inquiries effectively are common steps in the hiring process.

What are popular job titles related to Remote Customer Support Representative jobs in Bridgeview, IL?

For Remote Customer Support Representative jobs in Bridgeview, IL, the most frequently searched job titles are:

What job categories do people searching Remote Customer Support Representative jobs in Bridgeview, IL look for?

The top searched job categories for Remote Customer Support Representative jobs in Bridgeview, IL are:

What cities near Bridgeview, IL are hiring for Remote Customer Support Representative jobs?

Cities near Bridgeview, IL with the most Remote Customer Support Representative job openings:

Infographic showing various Remote Customer Support Representative job openings in Bridgeview, IL as of August 2026, with employment types broken down into 84% Full Time, 5% Part Time, and 11% Contract. Highlights an 5% In-person, and 95% Remote job distribution, with an average salary of $39,926 per year, or $19.2 per hour.

Remote Customer Support and Sales Representative

Globe Life

Naperville, IL • Remote

$60K - $80K/yr

Full-time

Medical, Dental, Vision, Retirement

This job post has expired 1 day ago. Applications are no longer accepted.


Globe Life Insurance rating

8.0

Company rating: 8.0 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

168th of 313 rated insurance


Job description

Our Mission

We connect with individuals to support them in ensuring their financial future. Something that will make life better, building trust through every interaction. As we grow, we’re looking for motivated individuals to rise, excel, and thrive in a fully flexible, remote environment. 


Key Responsibilities

  • Schedule and conduct virtual consultations (via Zoom or phone)
  • Educating customers about their benefit coverages and providing them with policy solutions that meet their needs.
  • Assist clients in transaction processing, and account information updates as required.
  • Participate in team meetings, training sessions, and coaching.


Requirements

  • Prior experience in customer service and sales is ideal, but not required
  • Strong communication and interpersonal skills with the ability to build rapport with clients.
  • Self-motivated and able to thrive in a fully remote work environment.
  • Computer literacy and strong internet connection.


Compensation and Benefits

  • Earnings: $60,000 – $80,000 annually plus weekly bonuses
  • Competitive Compensation: Commission-based and Performance-based team bonus incentives
  • Unionized: Office and Professional Employees International Union (OPEIU)
  • Work From Home: Complete flexibility to work remotely
  • Flexible Hours: Tailor your working hours to fit your lifestyle
  • Training: Dedicated mentorship and hands-on guidance
  • Promotion: Opportunities for management and leadership positions
  • Events & Travel: Quarterly incentive trips and yearly paid convention

Interview Process

A member of our hiring team will reach out to schedule you for our initial company overview webinar. This session will cover our company culture, role specifics, and training programs to help you decide if we are the right fit for your career goals. Once completed, a senior manager will schedule a virtual 1 on 1 final interview.


What Globe Life Insurance employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Globe Life logo

About Globe Life

Sourced by ZipRecruiter

Our Actions Today have a lasting impact on Tomorrow. Therefore, We aim to inspire everyone in our network to help Make Tomorrow Better. At Globe Life, We empower our Customers by offering products that help secure their Financial Future and Protect them from the unexpected. We give our Employees the chance to give back, Support Initiatives with a Service First Mindset, and Promote from within.

Industry

Insurance services and insurance agencies and brokerages

Company size

1,001 - 5,000 Employees

Headquarters location

McKinney, TX, US