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Remote Customer Support Representative Jobs in Biddeford, ME

Trimble

Technical Customer Support

Portsmouth, NH · Remote

Represent the organization as a recognized technical expert at business conferences, industry ... remote desktop software. Familiarity with Salesforce CRM and support ticket management systems.

ForgeFit

Remote Customer Service Specialist

Portland, ME · On-site +1

$17.50 - $23/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

Liveops

Remote Customer Service Agent

Portland, ME · Remote

$15.75 - $21.25/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

InsuraTec

Sales Representative (Remote)

Portland, ME · Remote

We're looking for driven individuals to join our team as Sales Representatives in a fully remote ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

InsuraTec

Sales Representative (Remote)

Rochester, NH · Remote

We're looking for driven individuals to join our team as Sales Representatives in a fully remote ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

InsuraTec

Sales Representative (Remote)

Sanford, ME · Remote

We're looking for driven individuals to join our team as Sales Representatives in a fully remote ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

InsuraTec

Sales Representative (Remote)

Dover, NH · Remote

We're looking for driven individuals to join our team as Sales Representatives in a fully remote ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

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Remote Customer Support Representative information

See Biddeford, ME salary details

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How much do remote customer support representative jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for remote customer support representative in Biddeford, ME is $19.68, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $21.88 per hour, depending on experience, location, and employer.

What is a remote customer support representative?

A Remote Customer Support Representative assists customers with inquiries, issues, and technical support via phone, email, or chat from a remote location. They provide solutions, troubleshoot problems, and ensure customer satisfaction while working from home or another remote setting. This role requires strong communication skills, problem-solving abilities, and familiarity with company products or services. Many businesses hire remote representatives to provide flexible, efficient customer support across different time zones.

What does a remote customer support representative do?

A typical workday for a Remote Customer Support Representative involves responding to customer inquiries via email, chat, or phone, troubleshooting issues, and documenting interactions in CRM systems. You may handle multiple support tickets at once, prioritize urgent requests, and collaborate with other team members or departments to resolve more complex problems. Regular team meetings or check-ins are common for staying updated and sharing feedback. While the work is largely independent, you'll have ongoing communication with both customers and your support team to ensure seamless service.

What are the key skills and qualifications needed to thrive as a remote customer support representative?

To thrive as a Remote Customer Support Representative, you need strong communication skills, problem-solving abilities, and proficiency in written and verbal English, typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and chat or email support tools is commonly required. Standout soft skills include patience, empathy, time management, and the ability to work independently while maintaining a positive attitude. These abilities are critical for delivering efficient, high-quality support to customers and ensuring satisfaction in a remote work environment.

How do I become a remote customer support representative?

To become a remote customer support representative, you typically need strong communication skills, basic computer proficiency, and experience with customer service tools like live chat or helpdesk software. Many employers require a high school diploma or equivalent, and some prefer prior customer service experience or relevant certifications. Applying through online job boards and demonstrating your ability to handle customer inquiries effectively are common steps in the hiring process.

What job categories do people searching Remote Customer Support Representative jobs in Biddeford, ME look for?

The top searched job categories for Remote Customer Support Representative jobs in Biddeford, ME are:

What cities near Biddeford, ME are hiring for Remote Customer Support Representative jobs?

Cities near Biddeford, ME with the most Remote Customer Support Representative job openings:

Remote Customer Support Representative jobs near you
Infographic showing various Remote Customer Support Representative job openings in Biddeford, ME as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $40,937 per year, or $19.7 per hour.

Remote Client Support Representative (Entry-Level)

American Income Life

Portland, ME • Remote

$16.50 - $22.25/hr

Full-time

Posted 10 days ago

American Income Life Insurance rating

8.5

Company rating: 8.5 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

111th of 315 rated insurance

Job description

We’re growing our remote team and looking for motivated individuals who enjoy helping others and are interested in building a long-term career.

As a Remote Benefits & Client Support Representative, you’ll connect with clients virtually, help them understand their available benefit options, provide ongoing support, and build strong client relationships.

No previous experience is required. We provide training, mentorship, coaching, and the tools needed to help you succeed.

Key Responsibilities
  • Meet virtually with clients to discuss available benefit options
  • Help individuals and families understand and enroll in eligible programs
  • Provide professional, friendly customer service
  • Build and maintain strong client relationships
  • Coordinate client appointments and maintain accurate records
  • Follow established processes and systems with support from experienced mentors
  • Participate in weekly coaching, team meetings, and professional development

Requirements

We’re looking for someone who is:

  • An excellent communicator with strong interpersonal skills
  • Self-motivated and willing to learn
  • Positive, professional, and dependable
  • Comfortable working independently in a remote environment
  • Organized and able to manage appointments and client follow-ups
  • Interested in developing professionally and growing into leadership opportunities

Benefits

???? 100% remote work

⏰ Flexible scheduling

???? Comprehensive training

???? Ongoing mentorship and coaching

???? Career advancement opportunities based on performance

???? Recognition and performance-based bonus opportunities

???? Supportive team environment

???? Opportunities to develop leadership skills

You don’t need years of experience to get started. We believe in training and developing the right people.

If you’re motivated, coachable, and willing to put in the work, this opportunity can provide you with the training, mentorship, and support needed to grow within the organization.

Most importantly, you’ll have the opportunity to do meaningful work by helping individuals and families better understand their benefit options.

If you’re looking for a flexible remote opportunity with training, mentorship, and room for career growth, we’d love to hear from you.

???? Apply today or send us a message to learn more and schedule a brief introductory interview.

No experience? No problem. We provide training.

What American Income Life Insurance employees say

Pay

Benefits

Hours and flexibility

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