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Remote Customer Support Representative Jobs in Baton Rouge, LA

InsuraTec

Sales Representative (Remote)

Baker, LA · Remote

We're looking for driven individuals to join our team as Sales Representatives in a fully remote ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

InsuraTec

Sales Representative (Remote)

Gonzales, LA · Remote

We're looking for driven individuals to join our team as Sales Representatives in a fully remote ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

InsuraTec

Sales Representative (Remote)

Central, LA · Remote

We're looking for driven individuals to join our team as Sales Representatives in a fully remote ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

InsuraTec

Sales Representative (Remote)

Zachary, LA · Remote

We're looking for driven individuals to join our team as Sales Representatives in a fully remote ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

HMG Careers

Sales Representative Remote

Baton Rouge, LA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Remote Customer Support Representative information

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How much do remote customer support representative jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for remote customer support representative in Baton Rouge, LA is $18.05, according to ZipRecruiter salary data. Most workers in this role earn between $14.76 and $20.10 per hour, depending on experience, location, and employer.

What is a remote customer support representative?

A Remote Customer Support Representative assists customers with inquiries, issues, and technical support via phone, email, or chat from a remote location. They provide solutions, troubleshoot problems, and ensure customer satisfaction while working from home or another remote setting. This role requires strong communication skills, problem-solving abilities, and familiarity with company products or services. Many businesses hire remote representatives to provide flexible, efficient customer support across different time zones.

What does a remote customer support representative do?

A typical workday for a Remote Customer Support Representative involves responding to customer inquiries via email, chat, or phone, troubleshooting issues, and documenting interactions in CRM systems. You may handle multiple support tickets at once, prioritize urgent requests, and collaborate with other team members or departments to resolve more complex problems. Regular team meetings or check-ins are common for staying updated and sharing feedback. While the work is largely independent, you'll have ongoing communication with both customers and your support team to ensure seamless service.

What are the key skills and qualifications needed to thrive as a remote customer support representative?

To thrive as a Remote Customer Support Representative, you need strong communication skills, problem-solving abilities, and proficiency in written and verbal English, typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and chat or email support tools is commonly required. Standout soft skills include patience, empathy, time management, and the ability to work independently while maintaining a positive attitude. These abilities are critical for delivering efficient, high-quality support to customers and ensuring satisfaction in a remote work environment.

How do I become a remote customer support representative?

To become a remote customer support representative, you typically need strong communication skills, basic computer proficiency, and experience with customer service tools like live chat or helpdesk software. Many employers require a high school diploma or equivalent, and some prefer prior customer service experience or relevant certifications. Applying through online job boards and demonstrating your ability to handle customer inquiries effectively are common steps in the hiring process.

What are the most commonly searched types of Customer Support Representative jobs in Baton Rouge, LA?

The most popular types of Customer Support Representative jobs in Baton Rouge, LA are:

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For Remote Customer Support Representative jobs in Baton Rouge, LA, the most frequently searched job titles are:

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The top searched job categories for Remote Customer Support Representative jobs in Baton Rouge, LA are:

What cities near Baton Rouge, LA are hiring for Remote Customer Support Representative jobs?

Cities near Baton Rouge, LA with the most Remote Customer Support Representative job openings:

Remote Customer Support Representative jobs near you
Infographic showing various Remote Customer Support Representative job openings in Baton Rouge, LA as of August 2026, with employment types broken down into 88% Full Time, and 12% Part Time. Highlights an 100% Remote job distribution, with an average salary of $37,543 per year, or $18 per hour.

Customer Service Representative - Baton Rouge

Window World of Baton Rouge

Baton Rouge, LA • Remote

$15/hr

Part-time

Re-posted 27 days ago

Job description

Part-Time Remote Customer Service RepresentativeWindow World | Baton Rouge, LAJoin America's Largest Replacement Window Company!Window World is looking for a friendly, dependable, and customer-focused Part-Time Remote Customer Service Representative to support our Baton Rouge team. If you enjoy helping customers, solving problems, and providing exceptional service, we'd love to hear from you.As a Customer Service Representative, you'll be the first point of contact for our customers. You'll assist with answering questions, scheduling appointments, resolving concerns, and ensuring every customer receives the outstanding service Window World is known for.This is a part-time remote position. Candidates must reside in or near the Baton Rouge area for training, occasional in-person meetings, or other business needs as required.What You'll DoProvide exceptional customer service through phone, email, text messaging, and online chat.Answer customer questions regarding products, services, appointments, and company policies.Schedule appointments for estimates, installations, service calls, and other related services.Resolve customer concerns professionally and efficiently while escalating complex issues when appropriate.Maintain accurate customer records and document all customer interactions.Process customer payments and update customer account information.Support outbound customer communication initiatives and follow-up programs.Work closely with internal departments to ensure timely issue resolution.Identify opportunities to improve customer satisfaction and internal processes.Meet departmental performance goals, including quality, productivity, and customer satisfaction.Assist with training and onboarding new team members when assigned.Perform other duties as assigned.What We're Looking ForHigh school diploma or equivalent required.At least one year of customer service or call center experience (two or more years preferred).Excellent verbal and written communication skills.Strong problem-solving and active listening abilities.Proficiency with Microsoft Office and the ability to learn new software quickly.Accurate data entry and typing skills.Ability to work independently while maintaining strong communication with the team.Reliable internet connection and a dedicated, professional workspace free from distractions.Positive attitude, dependable work ethic, and a passion for providing outstanding customer service.SchedulePart-Time Remote PositionFlexible schedule based on business needs.Candidates must reside in or near Baton Rouge, Louisiana.Pay & BenefitsStarting at $15.00 per hour (based on experience)Weekly payFlexible part-time schedule401(k) with company match (based on eligibility)Opportunities for performance bonusesProfessional development and career advancement opportunitiesWhy Window World?For more than 30 years, Window World has been America's leading replacement window company, serving homeowners with high-quality products and exceptional customer service. We believe our employees are our greatest asset and are committed to providing a supportive team environment, opportunities for growth, and a culture focused on customer satisfaction.If you're looking for a flexible part-time opportunity with a company that values its employees and customers, we'd love to hear from you.Apply today and don't miss your WINDOW of opportunity!