Calgary, AB · Remote
CA$44K/yr
The Opportunity We are on the lookout for a Customer Support Specialist who comes from a strong ... Remote-first flexibility to work where you work best, with Ottawa, Kelowna, or Calgary required for ...
Calgary, AB · Remote
CA$44K/yr
The Opportunity We are on the lookout for a Customer Support Specialist who comes from a strong ... Remote-first flexibility to work where you work best, with Ottawa, Kelowna, or Calgary required for ...
Edmonton, AB · Remote
Resolve customer issues in a timely and thorough manner, ensuring a high level of customer ... Monitor the support queue, take ownership of new tickets, and reassign as needed * Collaborate with ...
Edmonton, AB · Remote
Resolve customer issues in a timely and thorough manner, ensuring a high level of customer ... Monitor the support queue, take ownership of new tickets, and reassign as needed * Collaborate with ...
Calgary, AB · Remote
Resolve customer issues in a timely and thorough manner, ensuring a high level of customer ... Monitor the support queue, take ownership of new tickets, and reassign as needed * Collaborate with ...
Calgary, AB · Remote
Resolve customer issues in a timely and thorough manner, ensuring a high level of customer ... Monitor the support queue, take ownership of new tickets, and reassign as needed * Collaborate with ...
Edmonton, AB · Remote
CA$20.50/hr
The Bilingual Customer Service Representative is responsible for providing telephonic support to ... Bilingual Customer Service Representative Position Status: Full Time - Remote Hours of Work: Monday ...
Edmonton, AB · Remote
CA$20.50/hr
The Bilingual Customer Service Representative is responsible for providing telephonic support to ... Bilingual Customer Service Representative Position Status: Full Time - Remote Hours of Work: Monday ...
Edmonton, AB · Remote
CA$20.50/hr
The Bilingual Customer Service Representative is responsible for providing telephonic support to ... Bilingual Customer Service Representative Position Status: Full Time - Remote Hours of Work: Monday ...
Edmonton, AB · Remote
CA$20.50/hr
The Bilingual Customer Service Representative is responsible for providing telephonic support to ... Bilingual Customer Service Representative Position Status: Full Time - Remote Hours of Work: Monday ...
Calgary, AB · Remote
CA$40K - CA$60K/yr
The Opportunity We are building a world-class Business Development Team to support our diverse ... new customer demos or meetings, enabling our clients' sales teams to close deals effectively.
Calgary, AB · Remote
CA$40K - CA$60K/yr
The Opportunity We are building a world-class Business Development Team to support our diverse ... new customer demos or meetings, enabling our clients' sales teams to close deals effectively.
Calgary, AB · Remote
CA$20 - CA$21.17/hr
... class credit card support and services. The Bilingual Financial Customer Care Service ... Bilingual Financial Customer Care Service Representative Position Status: Full time - Work from ...
Calgary, AB · Remote
CA$20 - CA$21.17/hr
... class credit card support and services. The Bilingual Financial Customer Care Service ... Bilingual Financial Customer Care Service Representative Position Status: Full time - Work from ...
Calgary, AB · Remote
CA$20 - CA$21.17/hr
... class credit card support and services. The Bilingual Financial Customer Care Service ... Bilingual Financial Customer Care Service Representative Position Status: Full time - Work from ...
Calgary, AB · Remote
CA$20 - CA$21.17/hr
... class credit card support and services. The Bilingual Financial Customer Care Service ... Bilingual Financial Customer Care Service Representative Position Status: Full time - Work from ...
Calgary, AB · Remote
... support, customer support, sales support, recruiting support, operations support, and other ... Educate prospects who may not have considered remote assistants, virtual assistants, offshore ...
Calgary, AB · Remote
... support, customer support, sales support, recruiting support, operations support, and other ... Educate prospects who may not have considered remote assistants, virtual assistants, offshore ...
... customer support teams to successfully deliver Rivalry's product experience. The nitty-gritty ... Represent and communicate strategy and progress updates to key stakeholders * Assess product ...
Quick apply
... customer support teams to successfully deliver Rivalry's product experience. The nitty-gritty ... Represent and communicate strategy and progress updates to key stakeholders * Assess product ...
... Representative - Biotech. This is a permanent position with salary and benefits. Can be remote in ... Maintain accurate records of activities and outcomes in CRM * Participate in weekly sales meetings ...
... Representative - Biotech. This is a permanent position with salary and benefits. Can be remote in ... Maintain accurate records of activities and outcomes in CRM * Participate in weekly sales meetings ...
Streamlining accurate and high-quality communication and customer support processes to enhance ... Remote
Streamlining accurate and high-quality communication and customer support processes to enhance ... Remote
With qualified leads, comprehensive training, and ongoing mentorship, you'll have the support you ... Build lasting relationships through exceptional customer service * Maintain accurate client records ...
With qualified leads, comprehensive training, and ongoing mentorship, you'll have the support you ... Build lasting relationships through exceptional customer service * Maintain accurate client records ...
With qualified leads, comprehensive training, and ongoing mentorship, you'll have the support you ... Build lasting relationships through exceptional customer service * Maintain accurate client records ...
With qualified leads, comprehensive training, and ongoing mentorship, you'll have the support you ... Build lasting relationships through exceptional customer service * Maintain accurate client records ...
With qualified leads, comprehensive training, and ongoing mentorship, you'll have the support you ... Build lasting relationships through exceptional customer service * Maintain accurate client records ...
With qualified leads, comprehensive training, and ongoing mentorship, you'll have the support you ... Build lasting relationships through exceptional customer service * Maintain accurate client records ...
With qualified leads, comprehensive training, and ongoing mentorship, you'll have the support you ... Build lasting relationships through exceptional customer service * Maintain accurate client records ...
With qualified leads, comprehensive training, and ongoing mentorship, you'll have the support you ... Build lasting relationships through exceptional customer service * Maintain accurate client records ...
... customer service and support. What We're Looking For * Passion for helping people and delivering ... Ability to work independently in a remote environment Ready to Take the Next Step? If you're ...
... customer service and support. What We're Looking For * Passion for helping people and delivering ... Ability to work independently in a remote environment Ready to Take the Next Step? If you're ...
... customer service and support. What We're Looking For * Passion for helping people and delivering ... Ability to work independently in a remote environment Ready to Take the Next Step? If you're ...
... customer service and support. What We're Looking For * Passion for helping people and delivering ... Ability to work independently in a remote environment Ready to Take the Next Step? If you're ...
Partner with branches, operations, and support teams to ensure customer satisfaction and service ... Remote working mode; * Unique work environment; * Annual performance bonuses. Who are you? * BA/BS ...
Partner with branches, operations, and support teams to ensure customer satisfaction and service ... Remote working mode; * Unique work environment; * Annual performance bonuses. Who are you? * BA/BS ...
... customer service and support. What We're Looking For * Passion for helping people and delivering ... Ability to work independently in a remote environment Ready to Take the Next Step? If you're ...
... customer service and support. What We're Looking For * Passion for helping people and delivering ... Ability to work independently in a remote environment Ready to Take the Next Step? If you're ...
$10.82 - $14.66
10% of jobs
$16.20 is the 25th percentile. Wages below this are outliers.
$14.66 - $18.51
36% of jobs
The median wage is $19.06 / hr.
$18.51 - $22.36
22% of jobs
$24.92 is the 75th percentile. Wages above this are outliers.
$22.36 - $26.20
9% of jobs
$26.20 - $30.05
8% of jobs
$30.05 - $33.89
7% of jobs
$33.89 - $37.74
5% of jobs
$37.74 - $41.59
1% of jobs
$41.59 - $45.43
0% of jobs
$45.43 - $49.28
0% of jobs
$49.28 - $53.13
0% of jobs
$10
$23
$53
A typical workday for a Remote Customer Support Representative involves responding to customer inquiries via email, chat, or phone, troubleshooting issues, and documenting interactions in CRM systems. You may handle multiple support tickets at once, prioritize urgent requests, and collaborate with other team members or departments to resolve more complex problems. Regular team meetings or check-ins are common for staying updated and sharing feedback. While the work is largely independent, you'll have ongoing communication with both customers and your support team to ensure seamless service.
To thrive as a Remote Customer Support Representative, you need strong communication skills, problem-solving abilities, and proficiency in written and verbal English, typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and chat or email support tools is commonly required. Standout soft skills include patience, empathy, time management, and the ability to work independently while maintaining a positive attitude. These abilities are critical for delivering efficient, high-quality support to customers and ensuring satisfaction in a remote work environment.
A Remote Customer Support Representative assists customers with inquiries, issues, and technical support via phone, email, or chat from a remote location. They provide solutions, troubleshoot problems, and ensure customer satisfaction while working from home or another remote setting. This role requires strong communication skills, problem-solving abilities, and familiarity with company products or services. Many businesses hire remote representatives to provide flexible, efficient customer support across different time zones.
CA$44K/yr
Full-time
Retirement, PTO
Posted 19 days ago
We're an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea. Make it easier for practitioners to access the products they trust so they can deliver better care.
That simple idea grew into a platform that powers every part of care. Today, more than 125,000 practitioners use Fullscript for clinical insights, lab interpretations, patient analytics, education, and access to high-quality supplements. Over 10 million patients rely on Fullscript to stay connected to their care plans and follow through on treatment.
We build tools that make care smarter and more human. Tools that save time, simplify decisions, and help practitioners stay closely connected to the people they care for. When everything they need is in one place, they can focus on what matters most: helping people get better.
This is your invitation.
We are on the lookout for a Customer Support Specialist who comes from a strong customer service background, possibly in Hospitality, Retail, or the Bar/Restaurant industry, and is passionate about delivering top-notch customer experiences.
Customer Service Enthusiast - You have a proactive approach to providing personalized, efficient assistance that fosters lasting relationships.
Detail Oriented - You have a knack for capturing every detail, essential for troubleshooting and ensuring accurate responses to customer queries.
Relationship Cultivator - You have a high degree of empathy and excellent interpersonal skills.
Tech Curious - You have an interest in understanding how things work and are enthusiastic about learning and sharing new tech tools.
Work closely with our customers via phone, email, and live chat to identify opportunities to enhance their experience.
Troubleshoot issues and recommend or explain product and service features that best meet the customer's needs.
Resolve complex customer inquiries through the use of various customer support tools and personal product knowledge.
Build sustainable relationships through open and interactive communication.
Collaborate with your team to devise new strategies to surprise and delight our customers.
Coordinate with your team to ensure support coverage during all business hours.
Identify trends in issues and feedback and report them to your supervisor.
Be a champion of our brand and uphold our commitment to customer satisfaction.
A passion for customer satisfaction and a naturally engaging personality.
Ability to multi-task and manage all customer service platforms.
A strong commitment to excellence in all you do!
Exceptional verbal and written communication skills.
Strong organizational skills and the ability to manage information from various sources simultaneously.
An adaptable nature, ready to embrace change and tackle new challenges.
A team player mindset, eager to work closely with colleagues to create an extraordinary user experience.
Flexibility with scheduling to ensure optimal coverage for customers across the US and Canada.
Experience with Gladly and other SaaS productivity tools would be a bonus.
Basic understanding of frontend or backend development.
Knowledge or interest in integrative health or any wellness certifications would be advantageous.
Fullscript shares salary ranges to support transparency and help candidates make informed decisions. The pay shown reflects base salary only and does not include stock options, wellness stipends, or other benefits that are part of Fullscript's total rewards package.
Final compensation depends on experience, skills, and location. We review pay regularly to stay aligned with market data and internal equity. Benefits and total rewards may vary by region.
Great work happens when people feel supported, trusted, and inspired. At Fullscript, we stay curious and keep finding smarter ways to make care better. We grow together, take on new challenges, and focus on impact. We put people first, work as a team, and leave egos at the door.
What to Know Before You ApplyWe're grateful for the interest in joining Fullscript. To make sure your application reaches our hiring team, please apply directly through our careers page.
A quick note: Due to the high volume of applications, we're not able to respond to phone or email inquiries about application status. If there's a match, our team will reach out directly.
Fullscript is an equal opportunity employer committed to creating an inclusive workplace. Accommodations are available upon request at [email protected].
All offers are contingent on successful background checks conducted in compliance with federal, state, and provincial laws.
We use AI tools to support parts of the hiring process, including screening and reviewing responses. Final hiring decisions are always made by people and follow all applicable privacy and employment laws in Canada and the U.S.
