Remote Customer Support Representative Assistant Jobs in Sheboygan, WI

The Remote Sensing Technician (RST) acquires airborne and Geodetic ground survey data.  The RST is a field based position that collects aerial survey data with topo and bathymetric LIDAR as well as thermal, hyperspectral, and multispectral imagery sensor systems throughout North America.  Alternatively, the RST will be collecting ground data using GNSS survey tools, water monitoring tools, thermal loggers, spherical camera, and mobile LIDAR mapping systems. In the aerial application the RST’s work closely in a collaborative team environment with a captain in small aircraft/helicopters while flying acquisition missions.  When collecting control on the ground, the RST will work in a solo environment in remote locations.  Examples of collection areas would be urban roads, deep forest, mountainous, agriculture, and riverine environments. RST's configure and monitor sensor systems, track acquisition progress, download/process/ship geospatial datasets to production offices.   

Work Environment:

• This position reports to the Acquisition Aanagement Team with primary hangar and survey locations in Oregon, Wisconsin, and Virginia. This position will function as a remote position but the employee is responsible for transportation to a medium or large hub primary commercial airport at which point company provides onward travel to and from work locations throughout North America.
• This position is included in the company’s hearing conservation program.

NV5 is a global technology solutions and consulting services company with a workforce of over 4,500 professionals in more than 100 offices worldwide.  NV5’s continued growth has been spurred through strategic investments in firms with unique capabilities to help current and future customers solve the world’s toughest problems.  The NV5 family brings together talent across a wide range of markets and fields, including Professional Engineers, Professional Land Surveyors, Architects, Photogrammetrists, GIS Professionals, Software Developers, IT, Project Management Professionals, and more.

At NV5 Geospatial, we are a collaboration of intelligent, innovative thinkers who care for each other, our communities, and the environment.  We value both heart and head, the diversity of our people, and their experiences because that is how we continue to grow as leaders in our industry and expand our individual and collective potential.

• Acquire airborne data using LiDAR and imagery sensor systems.
• Work closely with pilots/survey crews in small aircraft/helicopters/vehicles while acquiring geospatial data.
• Collect, download, and ship gathered geospatial data daily after acquisition.
• Complete extensive field documentation.
• Extensive travel by automobile and aircraft.
• Work rotations targeting 16 days on, followed by 12 days off.
• Ensure safe and secure use of company vehicles, equipment, and instrumentation.
• Troubleshoot and install sensor systems with support.
• Comply with all policies and procedures developed for safety and operations in dynamic environment. 

Knowledge, Skills, and Abilities 

• Interest in GIS and remote sensing
• Understanding of geospatial and aerial survey concepts
• Understanding of GNSS survey methods
• Effective technical writing and communication
• Proficient and experienced in utilization of cloud-based technology
• Capable of independent decision making and problem-solving
• Comfortable flying in small aircraft for extensive periods of time across North America 

Minimum Qualifications 

• A valid driver's license
• Field experience
• Experience with GNSS survey practices and instrumentation
• Experience with databases and spreadsheets
• Ability to lift 50+ pounds 

Preferred Qualifications 

• 4-year degree from a physical/ biological/environmental science, engineering program or related 
  field
• Aviation Background
• Ground Survey Background
• Current CPR and basic First Aid 

Employment is contingent upon successful completion of a background check and drug screening.

NV5 offers competitive compensation and benefits package including medical, dental, life insurance, PTO, 401(k) and professional development/advancement opportunities.

NV5 provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. NV5 complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

#LI-Remote