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Remote Customer Support Representative Assistant Jobs in Ridgecrest, CA

Support system architecture development and evaluation of system performance * Assist with integration of software, data sources, and remote system components * Analyze system behavior, tradeoffs ...

AMBIT/SIS Technical Specialist

Ridgecrest, CA · On-site +1

$100K - $125K/yr

Support system architecture development and evaluation of system performance * Assist with integration of software, data sources, and remote system components * Analyze system behavior, tradeoffs ...

Support system architecture development and evaluation of system performance * Assist with integration of software, data sources, and remote system components * Analyze system behavior, tradeoffs ...

Solution Architect (US West)

California City, CA · Remote

$77.25 - $101.75/hr

Western United States (CA / WA / CO preferred) - Remote-first with significant regional travel ... Customer & Executive Engagement * Engage VP Infrastructure, VP Security, and CISO-level ...

Senior Functional Lead - Service Flexible with 40% Travel Remote Purpose of Role: Weir's global SAP ... Instead, everyone is given the support and freedom to tailor-make their own career and do the best ...

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Remote Customer Support Representative Assistant information

See Ridgecrest, CA salary details

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How much do remote customer support representative assistant jobs pay per hour?

As of Jul 7, 2026, the average hourly pay for remote customer support representative assistant in Ridgecrest, CA is $20.45, according to ZipRecruiter salary data. Most workers in this role earn between $19.09 and $21.97 per hour, depending on experience, location, and employer.

What is the difference between Remote Customer Support Representative Assistant vs Remote Customer Support Representative?

AspectRemote Customer Support Representative AssistantRemote Customer Support Representative
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentAssists support reps, often in a team setting, handling administrative tasksDirectly interacts with customers, resolving issues via chat, email, or phone
Employer & IndustryCustomer service departments across various industriesCustomer service departments across various industries
Search & Comparison IntentUnderstanding support roles assisting customer repsSeeking direct customer support roles

The main difference is that the Remote Customer Support Representative Assistant supports and assists the customer support team, handling administrative or preparatory tasks. In contrast, the Remote Customer Support Representative interacts directly with customers to resolve issues. Both roles require similar credentials and work in similar environments, but their responsibilities differ in scope and direct customer engagement.

What are the most commonly searched types of Remote Customer Support Representative jobs in Ridgecrest, CA? The most popular types of Remote Customer Support Representative jobs in Ridgecrest, CA are:
What are popular job titles related to Remote Customer Support Representative Assistant jobs in Ridgecrest, CA? For Remote Customer Support Representative Assistant jobs in Ridgecrest, CA, the most frequently searched job titles are:
What job categories do people searching Remote Customer Support Representative Assistant jobs in Ridgecrest, CA look for? The top searched job categories for Remote Customer Support Representative Assistant jobs in Ridgecrest, CA are:
What cities near Ridgecrest, CA are hiring for Remote Customer Support Representative Assistant jobs? Cities near Ridgecrest, CA with the most Remote Customer Support Representative Assistant job openings:
AMBIT/SIS Technical Specialist

AMBIT/SIS Technical Specialist

Saalex

Ridgecrest, CA • Remote

$100K - $125K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago


Job description

Saalex is seeking an AMBIT/SIS Technical Specialist in Corona, CA. Saalex is an Engineering and Information Technology Services company with a focus on Test Range Operations and Management, Engineering and Logistics Services, Data Analytics and Business Intelligence Services and Information Technology Services.

Employment Type: Full-Time

Salary: $100K -$125K (depending on experience)

Work Location: This is a remote position. Preference for candidates near Corona, CA.

Job Summary:

The AMBIT/SIS Technical Specialist supports remote deployment, field integration, system evaluation, and operational sustainment of advanced systems including RF equipment, IT networks, cybersecurity capabilities, telemetry systems, electrical/mechanical integrations, and related technologies.

Essential Functions:

  • Provide systems engineering support for AMBIT and SIS programs, including remote and distributed system environments
  • Support analytics, modeling, and simulation efforts related to local and regional situation awareness
  • Perform requirements analysis, system decomposition, and interface definition
  • Support system architecture development and evaluation of system performance
  • Assist with integration of software, data sources, and remote system components
  • Analyze system behavior, tradeoffs, and performance metrics to support operational decision-making
  • Support system verification, validation, and test planning activities
  • Develop and maintain technical artifacts, including:
  • System design documentation
  • Requirements traceability matrices
  • Interface and operational concept documents
  • Collaborate with cross-functional teams, including software developers, analysts, and stakeholders
  • Support lifecycle activities including development, deployment, sustainment, and enhancement

Requirements

Required:

  • Minimum of 6 years of professional experience in systems engineering
  • Demonstrated experience supporting complex systems in analytical or operational environments
  • Experience with:
    • Requirements analysis and system-level engineering
    • Remote or distributed systems
    • Modeling, simulation, or analytical tools
    • Strong written and verbal communication skills
    • Ability to work independently in a remote environment while collaborating with distributed teams

Desired:

  • Experience supporting AMBIT, SIS, or situational awareness systems
  • Background in:
    • Analytics platforms or data-driven systems
    • Modeling and simulation tools or frameworks
    • Experience supporting government or DoD programs
    • Familiarity with systems engineering best practices and lifecycle processes
    • Experience developing or supporting decision-support or intelligence-related systems


Education:

Bachelor's degree in an Engineering discipline (Systems, Computer, Electrical, Software, or related).

Security Clearance:

Active Secret Clearance required. Requirements to obtain clearance include US Citizenship, security investigation, etc.

Benefits

  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k, IRA)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Short Term & Long Term Disability
  • Training & Development
  • Wellness Resources
  • Stock Option Plan