Toledo, OH · Remote
$15.75 - $21.50/hr
Monday, Tuesday, Wednesday, and Thursdays/ Remote: Friday - After training Candidates should have the following skills and education: High School Diploma or equivalent Prior customer facing role or ...
Quick apply
Toledo, OH · Remote
$15.75 - $21.50/hr
Monday, Tuesday, Wednesday, and Thursdays/ Remote: Friday - After training Candidates should have the following skills and education: High School Diploma or equivalent Prior customer facing role or ...
Healthcare Support Representative -- Independent Contractor Location: Remote (US-Based) Make a ... Handle customer calls, assess needs, and solve problems. Requirements * At least 1 year of phone ...
Healthcare Support Representative -- Independent Contractor Location: Remote (US-Based) Make a ... Handle customer calls, assess needs, and solve problems. Requirements * At least 1 year of phone ...
Healthcare Support Representative -- Independent Contractor Location: Remote (US-Based) Make a ... Handle customer calls, assess needs, and solve problems. Requirements * At least 1 year of phone ...
Healthcare Support Representative -- Independent Contractor Location: Remote (US-Based) Make a ... Handle customer calls, assess needs, and solve problems. Requirements * At least 1 year of phone ...
Healthcare Support Representative -- Independent Contractor Location: Remote (US-Based) Make a ... Handle customer calls, assess needs, and solve problems. Requirements * At least 1 year of phone ...
Healthcare Support Representative -- Independent Contractor Location: Remote (US-Based) Make a ... Handle customer calls, assess needs, and solve problems. Requirements * At least 1 year of phone ...
Healthcare Support Representative -- Independent Contractor Location: Remote (US-Based) Make a ... Handle customer calls, assess needs, and solve problems. Requirements * At least 1 year of phone ...
Healthcare Support Representative -- Independent Contractor Location: Remote (US-Based) Make a ... Handle customer calls, assess needs, and solve problems. Requirements * At least 1 year of phone ...
Westland, MI · Remote
$20/hr
Tax Software Support - Independent Contractor Location: Remote (US-Based) Apply today to join the 1 ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...
Westland, MI · Remote
$20/hr
Tax Software Support - Independent Contractor Location: Remote (US-Based) Apply today to join the 1 ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...
Toledo, OH · Remote
$20/hr
Tax Software Support - Independent Contractor Location: Remote (US-Based) Apply today to join the 1 ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...
Toledo, OH · Remote
$20/hr
Tax Software Support - Independent Contractor Location: Remote (US-Based) Apply today to join the 1 ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...
Taylor, MI · Remote
$20/hr
Tax Software Support - Independent Contractor Location: Remote (US-Based) Apply today to join the 1 ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...
Taylor, MI · Remote
$20/hr
Tax Software Support - Independent Contractor Location: Remote (US-Based) Apply today to join the 1 ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...
Ann Arbor, MI · Remote
$20/hr
Tax Software Support - Independent Contractor Location: Remote (US-Based) Apply today to join the 1 ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...
Ann Arbor, MI · Remote
$20/hr
Tax Software Support - Independent Contractor Location: Remote (US-Based) Apply today to join the 1 ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...
Toledo, OH · On-site +1
$16.75 - $22.25/hr
Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others
Toledo, OH · On-site +1
$16.75 - $22.25/hr
Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others
Inkster, MI · Remote
$69K/yr
Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Present benefit programs and assist clients with enrollment * Build and maintain strong client ...
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Inkster, MI · Remote
$69K/yr
Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Present benefit programs and assist clients with enrollment * Build and maintain strong client ...
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...
Toledo, OH · Remote
$15.25 - $20.50/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...
Toledo, OH · Remote
$15.25 - $20.50/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...
Taylor, MI · Remote
$14.50 - $19.25/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...
Taylor, MI · Remote
$14.50 - $19.25/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...
Ann Arbor, MI · Remote
$15.25 - $20.25/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...
Ann Arbor, MI · Remote
$15.25 - $20.25/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...
Ann Arbor, MI · On-site +1
$90K - $120K/yr
This fully remote opportunity is designed for people who are passionate about helping others ... Collaborate with team members to share best practices and support a results-focused culture
Ann Arbor, MI · On-site +1
$90K - $120K/yr
This fully remote opportunity is designed for people who are passionate about helping others ... Collaborate with team members to share best practices and support a results-focused culture
We're looking for driven individuals to join our team as Sales Representatives in a fully remote ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...
We're looking for driven individuals to join our team as Sales Representatives in a fully remote ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...
We're looking for driven individuals to join our team as Sales Representatives in a fully remote ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...
We're looking for driven individuals to join our team as Sales Representatives in a fully remote ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...
We're looking for driven individuals to join our team as Sales Representatives in a fully remote ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...
We're looking for driven individuals to join our team as Sales Representatives in a fully remote ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...
We're looking for driven individuals to join our team as Sales Representatives in a fully remote ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...
We're looking for driven individuals to join our team as Sales Representatives in a fully remote ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...
$14.02 - $14.81
3% of jobs
$14.81 - $15.60
3% of jobs
$15.60 - $16.39
6% of jobs
$16.39 - $17.18
8% of jobs
$17.59 is the 25th percentile. Wages below this are outliers.
$17.18 - $17.96
9% of jobs
$17.96 - $18.75
15% of jobs
The median wage is $19.06 / hr.
$18.75 - $19.54
15% of jobs
$20.27 is the 75th percentile. Wages above this are outliers.
$19.54 - $20.33
17% of jobs
$20.33 - $21.12
15% of jobs
$21.12 - $21.91
5% of jobs
$21.91 - $22.70
3% of jobs
$14
$19
$22
| Aspect | Remote Customer Support Representative Assistant | Remote Customer Support Representative |
|---|---|---|
| Credentials | High school diploma or equivalent; customer service experience | High school diploma or equivalent; customer service experience |
| Work Environment | Assists support reps, often in a team setting, handling administrative tasks | Directly interacts with customers, resolving issues via chat, email, or phone |
| Employer & Industry | Customer service departments across various industries | Customer service departments across various industries |
| Search & Comparison Intent | Understanding support roles assisting customer reps | Seeking direct customer support roles |
The main difference is that the Remote Customer Support Representative Assistant supports and assists the customer support team, handling administrative or preparatory tasks. In contrast, the Remote Customer Support Representative interacts directly with customers to resolve issues. Both roles require similar credentials and work in similar environments, but their responsibilities differ in scope and direct customer engagement.
The most popular types of Remote Customer Support Representative jobs in Monroe, MI are:
For Remote Customer Support Representative Assistant jobs in Monroe, MI, the most frequently searched job titles are:
The top searched job categories for Remote Customer Support Representative Assistant jobs in Monroe, MI are:
Cities near Monroe, MI with the most Remote Customer Support Representative Assistant job openings:
$15.75 - $21.50/hr
Full-time
Re-posted 2 days ago
Job Description
Shift:
Full time hours are normally40 hours per week. Must be able to work between 8am 6pm, no exceptions
Required to attend ~ 4 week instructor led training Monday through Friday in the office.
Schedule: In Office: Monday, Tuesday, Wednesday, and Thursdays/ Remote: Friday - After training
Candidates should have the following skills and education:
High School Diploma or equivalent
Prior customer facing role or call center experience desired
Customer and team focused
Excellent verbal and written communication skills
Able to work in multiple internet based systems
Position will answer emails, chats and calls from 1-800- Get Pink (Roofing, and General Services)
Interview (Must have access to internet and email)
1st - Pre screen Video/ Phone Screen
2nd - Panel Video interview
Please prep your candidates well for their interviews. Must be able to interview in quiet and un-interrupted place.
Position Specifics: This is a full-time position (approximately 8 hours a day) between the hours of 8am-6pm, Monday through Friday. Opportunities exist to work over-time based on business need. Schedules will fluctuate within this time frame based on business demand. Qualified candidates must be flexible and available to work slightly varying schedules.
This role operates remote on Fridays. The expectation is Monday, Tuesday, Wednesday and Thursdays will be in office and Friday are remote. Must have reliable internet and Owens Corning will supply equipment to complete successful work from home environment.
Purpose Of The Job
The call center agent is the first point of contact to address direct and indirect customer inquiries, regarding Owens Cornings products and services. The Agent is responsible for ensuring that all questions are handled in a professional and mutually beneficial manner and in accordance with Owens Cornings standards.
Reports to: Customer Solutions Team Leader
Span of Control: Individual Role with Assigned Responsibilities
Job Responsibilities
Provide quality service to internal and external customers.
Handle incoming customer calls, emails and web inquiries regarding Owens Cornings products and warranties
Ensure a timely and professional response
Enter all relevant information regarding inquiries into Owens Cornings system
Provide detailed step-by-step instructions to customers concerning website navigation and browsing, warranty claim or claim status, and/or product information
Advise customers on newly available products and programs to promote the OC brand and drive overall sales
Follow up with customers as requested
Metrics:
Call quality score
Customer feedback
Information accuracy
Adherence to schedule
Attendance
Job Requirements
Minimum qualifications:
High School diploma or equivalent (Associates or Bachelors Degree preferred)
At least one year work experience in a customer facing environment
Experience:
Building materials experience desireable
1-3 years prior customer service experience
Prior experience working in a team environment
Demonstrated ability to work independently
Knowledge, skills & abilities:
Strong oral and written communication skills
Proficient typing skills
General business acumen
Proficient working knowledge of the MS Office Suite including Outlook, Word, and Excel
Capable of quickly and accurately identifying customer needs, solving problems systematically, using sound business judgment, and following through on commitments
Strong team building, customer service, planning and organizing skills
High attention to detail with the ability to handle multiple priorities
Ability to excel in a fast paced and ever-changing work environment
Ensures personal accountability
Quickly learns and adapts to change
Inquisitive and curious
Sourced by ZipRecruiter
We understand that attracting, qualifying, placing, and retaining the best candidates for our clients requires exceptional talent. That’s why our highly skilled and dedicated recruitment team works tirelessly to develop lifelong associations with all candidates and clients. We prioritize helping our employees achieve their career goals while providing effective staffing solutions to our clients and candidates. At Apidel, we believe in simple yet established core values that are ingrained within each member of our team. These values are time and again illustrated in our approach to employees, candidates, and clients. Our unwavering belief that our core values of integrity, client satisfaction, innovation, and intellect distinguish us from our competitors is what drives us forward. We remain focused on improving and sustaining a measurable client satisfaction program that has created an organizational culture where our associates provide world-class service every day.
Recruiting and staffing services
501 - 1,000 Employees
Plainfield, IL, US
2012
