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Remote Customer Service Jobs in Walker, MI (NOW HIRING)

Liveops

Remote Customer Service Agent

Holland, MI · Remote

$14.75 - $19.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Grand Rapids, MI · Remote

$15 - $20/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Spanish Bilingual Customer Service

Holland, MI · Remote

$14.75 - $18.50/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

HMG Careers

Remote Sales and Service Advisor

Wayland, MI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Lamont, MI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Saranac, MI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Rockford, MI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Remote Customer Service information

See Walker, MI salary details

$9

$17

$25

How much do remote customer service jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for remote customer service in Walker, MI is $17.89, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $19.90 per hour, depending on experience, location, and employer.

What is a remote customer service?

A remote customer service job involves assisting customers with their inquiries, complaints, or support needs through phone, email, chat, or other online platforms while working from a location outside of a traditional office, usually from home. Remote customer service representatives use digital tools and communication software to resolve issues, provide information, and ensure customer satisfaction. This role requires strong communication skills, problem-solving abilities, and comfort with technology, as all interactions are managed virtually.

What are the key skills and qualifications needed to thrive as a remote customer service representative?

To thrive as a Remote Customer Service representative, you need strong communication skills, problem-solving abilities, and typically at least a high school diploma or equivalent. Familiarity with CRM software, help desk platforms, and online communication tools is essential for handling customer inquiries efficiently. Standout professionals demonstrate empathy, patience, and self-motivation to maintain high service standards without direct supervision. These skills and qualities ensure customer satisfaction, effective issue resolution, and seamless remote team collaboration.

What are some common challenges remote customer service representatives face, and how can they overcome them?

Remote customer service representatives often encounter challenges such as managing time effectively, staying motivated without direct supervision, and maintaining clear communication with both customers and team members. Overcoming these challenges involves setting a structured daily routine, utilizing collaboration tools to stay connected with colleagues, and creating a dedicated workspace to minimize distractions. Proactively seeking feedback and participating in regular team meetings can also help remote representatives stay engaged and aligned with company goals.

What is the difference between Remote Customer Service vs Remote Technical Support?

AspectRemote Customer ServiceRemote Technical Support
Required CredentialsHigh school diploma or equivalent; customer service experienceTechnical certifications or knowledge; troubleshooting skills
Work EnvironmentCall centers, online chat, email supportRemote troubleshooting, software, hardware support
Employer & Industry UsageRetail, telecom, service providersIT, software, electronics companies
Common Search & ComparisonCustomer service rolesTechnical support roles

Remote Customer Service focuses on assisting customers with general inquiries, billing, and product information, often requiring strong communication skills. Remote Technical Support involves diagnosing and resolving technical issues, requiring technical knowledge and troubleshooting skills. While both roles are remote and customer-focused, they differ in technical complexity and required credentials.

What are the most commonly searched types of Customer Service jobs in Walker, MI?

The most popular types of Customer Service jobs in Walker, MI are:

What job categories do people searching Remote Customer Service jobs in Walker, MI look for?

The top searched job categories for Remote Customer Service jobs in Walker, MI are:

What cities near Walker, MI are hiring for Remote Customer Service jobs?

Cities near Walker, MI with the most Remote Customer Service job openings:

Remote Customer Service jobs near you
Infographic showing various Remote Customer Service job openings in Walker, MI as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 19% Part Time, 2% Contract, and 5% Nights. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $37,209 per year, or $17.9 per hour.

REMOTE Customer Service Position

American Income Life Insurance Company

Grand Rapids, MI • On-site, Remote

$90K - $120K/yr

Full-time

Posted 24 days ago

Job description

AO Globe Life is hiring Remote Client Support Specialists to assist families nationwide in accessing essential supplemental benefit programs-all from home. This purpose-driven, remote-first role is designed to provide professional growth, long-term earning potential, and meaningful client impact.
Whether you are launching your career or seeking a new direction, this opportunity offers the chance to build income stability and advancement potential while helping families protect what matters most.
All client appointments are pre-scheduled. There is no cold calling or outbound prospecting.
Key Responsibilities
  • Host scheduled virtual consultations to understand each client's needs
  • Guide clients through available benefit options and enrollment with clarity and professionalism
  • Maintain accurate digital records and manage timely follow-up communication
  • Deliver high-quality service and build lasting client relationships
  • Participate in ongoing training, mentorship, and team development sessions
What We Offer
  • 100% remote work environment within the United States
  • Flexible scheduling to support work-life balance
  • Pre-qualified client appointments only
  • Commission-based compensation with vested renewals for long-term income growth
  • Paid training and full licensing support
  • Clear career advancement pathways into leadership roles
  • Supportive, collaborative, and people-first team culture
Who Thrives in This Role
  • Strong communicators who prioritize client experience
  • Organized, adaptable self-starters who work well independently
  • Professionals comfortable using Zoom and cloud-based digital systems
  • Individuals with backgrounds in customer service, consulting, hospitality, or advisory roles (preferred but not required)
  • Growth-minded professionals open to mentorship and continuous development
Requirements
  • Authorized to work in the United States
  • Reliable high-speed internet connection
  • Windows-based laptop or PC with a working webcam
About AO Globe Life
For more than 70 years, AO Globe Life has partnered with unions, credit unions, veterans' organizations, and associations to provide supplemental benefits that protect working-class families nationwide. Our remote-first culture is built on service, integrity, and long-term professional development-supporting both the families we serve and the team members who represent us.
If you are ready to build a career that combines purpose, flexibility, and growth, we encourage you to apply today.

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