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Remote Customer Service Jobs in Ridgeland, MS (NOW HIRING)

HMG Careers

Sales and Service Agent Remote

Ridgeland, MS · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Gluckstadt, MS · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Benton, MS · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Edwards, MS · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Richland, MS · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Benton, MS · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Braxton, MS · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Flora, MS · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Bolton, MS · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Learned, MS · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Lena, MS · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Showing results 21-40

All JobsCustomer Service JobsRemote Customer Service JobsRemote Customer Service Jobs in Ridgeland, MS

Remote Customer Service information

See Ridgeland, MS salary details

$8

$15

$22

How much do remote customer service jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for remote customer service in Ridgeland, MS is $15.66, according to ZipRecruiter salary data. Most workers in this role earn between $12.84 and $17.40 per hour, depending on experience, location, and employer.

What is a remote customer service?

A remote customer service job involves assisting customers with their inquiries, complaints, or support needs through phone, email, chat, or other online platforms while working from a location outside of a traditional office, usually from home. Remote customer service representatives use digital tools and communication software to resolve issues, provide information, and ensure customer satisfaction. This role requires strong communication skills, problem-solving abilities, and comfort with technology, as all interactions are managed virtually.

What are the key skills and qualifications needed to thrive as a remote customer service representative?

To thrive as a Remote Customer Service representative, you need strong communication skills, problem-solving abilities, and typically at least a high school diploma or equivalent. Familiarity with CRM software, help desk platforms, and online communication tools is essential for handling customer inquiries efficiently. Standout professionals demonstrate empathy, patience, and self-motivation to maintain high service standards without direct supervision. These skills and qualities ensure customer satisfaction, effective issue resolution, and seamless remote team collaboration.

What are some common challenges remote customer service representatives face, and how can they overcome them?

Remote customer service representatives often encounter challenges such as managing time effectively, staying motivated without direct supervision, and maintaining clear communication with both customers and team members. Overcoming these challenges involves setting a structured daily routine, utilizing collaboration tools to stay connected with colleagues, and creating a dedicated workspace to minimize distractions. Proactively seeking feedback and participating in regular team meetings can also help remote representatives stay engaged and aligned with company goals.

What is the difference between Remote Customer Service vs Remote Technical Support?

AspectRemote Customer ServiceRemote Technical Support
Required CredentialsHigh school diploma or equivalent; customer service experienceTechnical certifications or knowledge; troubleshooting skills
Work EnvironmentCall centers, online chat, email supportRemote troubleshooting, software, hardware support
Employer & Industry UsageRetail, telecom, service providersIT, software, electronics companies
Common Search & ComparisonCustomer service rolesTechnical support roles

Remote Customer Service focuses on assisting customers with general inquiries, billing, and product information, often requiring strong communication skills. Remote Technical Support involves diagnosing and resolving technical issues, requiring technical knowledge and troubleshooting skills. While both roles are remote and customer-focused, they differ in technical complexity and required credentials.

What are the most commonly searched types of Customer Service jobs in Ridgeland, MS?

The most popular types of Customer Service jobs in Ridgeland, MS are:

What are popular job titles related to Remote Customer Service jobs in Ridgeland, MS?

For Remote Customer Service jobs in Ridgeland, MS, the most frequently searched job titles are:

What job categories do people searching Remote Customer Service jobs in Ridgeland, MS look for?

The top searched job categories for Remote Customer Service jobs in Ridgeland, MS are:

What cities near Ridgeland, MS are hiring for Remote Customer Service jobs?

Cities near Ridgeland, MS with the most Remote Customer Service job openings:

Remote Customer Service jobs near you
Infographic showing various Remote Customer Service job openings in Ridgeland, MS as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $32,575 per year, or $15.7 per hour.

Remote Representative - Customer-Focused | Work From Home | Weekly Pay

Globe Life American Income Division

Jackson, MS • On-site, Remote

$14 - $19/hr

Full-time

Medical, Life

Posted 10 days ago

Job description

Remote Representative - Customer-Focused / Work From Home / Weekly Pay
Company: AO | Globe Life
Location: 100% Remote - United States
Schedule: Full-Time | Flexible Schedule
Experience: Entry-Level Friendly | Training & Mentorship Provided
Compensation: Performance-Based | Weekly Pay + BonusesHelp People. Build Relationships. Create a Career From Home.
Are you a strong communicator who enjoys helping people and building meaningful relationships?
AO is expanding our remote team and seeking motivated, customer-focused professionals to join us as Remote Representatives. In this role, you'll connect virtually with individuals and families, answer questions, explain available benefits, assist with enrollment, and provide ongoing client support.
Our mission is simple:
To protect every child and serve all working people.
Whether you're beginning a new career or bringing experience from customer service, healthcare, hospitality, retail, education, administration, or sales, we provide the training, mentorship, and professional development needed to help you succeed.
• 100% Work From Home
• Qualified Leads Provided - No Cold Calling
• Weekly Performance-Based Pay + Bonuses
• Flexible Scheduling
• No Prior Insurance Experience Required
• Training & Mentorship Provided
• Leadership & Career Advancement OpportunitiesWhat You'll Do
As a Remote Representative, your primary focus will be providing an outstanding client experience while helping families understand their available benefit options.Key Responsibilities
  • Connect with clients through scheduled Zoom and phone appointments
  • Build professional, long-term client relationships
  • Listen to clients' needs and answer benefit-related questions
  • Explain available life, accident, and supplemental health coverage options
  • Provide clear, personalized guidance based on individual needs
  • Assist clients with applications and enrollment
  • Provide ongoing customer service and policy support
  • Assist with policy reviews and beneficiary updates
  • Maintain accurate digital records and follow-up communication
  • Participate in ongoing virtual training, coaching, and professional development
What We Offer
🏠 100% Remote Work
Work from home while connecting with clients, mentors, and teammates through virtual platforms.
⏰ Flexible Schedule
Build a schedule that supports your personal priorities while maintaining the consistency and accountability necessary to serve clients successfully.
📞 Qualified Leads Provided at No Cost
Spend your time helping individuals who have requested information about available benefits.
No traditional cold calling and no purchasing leads.
💰 Weekly Pay + Uncapped Earning Potential
Compensation opportunities may include:
  • Weekly commission-based pay
  • Performance bonuses
  • Uncapped earning potential
  • Renewal and residual income
  • Leadership compensation opportunities

This is a performance-based opportunity rather than a guaranteed hourly or salaried position. Individual earnings vary based on production and results.
💵 Long-Term Renewal Income
Build long-term income potential through eligible policy renewals and continued client relationships, subject to applicable vesting and contract requirements.Training & Professional Development
No previous insurance experience is required.
You'll receive access to:
  • Comprehensive virtual onboarding
  • Insurance licensing guidance
  • Product and benefits education
  • Customer service training
  • One-on-one mentorship
  • Weekly virtual coaching
  • Professional development workshops
  • Leadership development and advancement training

We value coachability, consistency, accountability, and a willingness to grow.Benefits & Professional Support
Qualifying representatives may have access to:
  • Health insurance reimbursement program
  • Company-supported life insurance
  • Accidental death benefit coverage
  • Renewal and residual income opportunities
  • Union representation and professional support
  • Leadership development programs
  • Professional recognition opportunities
  • Performance-based incentive travel
  • Leadership conferences and company events
Career Growth & Leadership Opportunities
AO provides opportunities for motivated representatives to advance based on performance, development, consistency, and leadership ability-not simply tenure.
Career growth may include opportunities in:
  • Client relationship management
  • Training and onboarding
  • Mentorship
  • Team leadership
  • Management development
  • Advanced leadership roles
Who We're Looking For
Successful candidates typically demonstrate:
  • Excellent written and verbal communication skills
  • Strong active-listening and relationship-building abilities
  • Customer-focused, service-oriented mindset
  • Positive and professional attitude
  • Reliability and strong follow-through
  • Self-motivation and personal accountability
  • Strong organization and time-management skills
  • Practical problem-solving abilities
  • Ability to work independently from home
  • Comfort collaborating within a virtual team
  • Willingness to learn and accept coaching
  • Desire for long-term professional growth
Experience That Transfers Well
Experience in the following areas can be helpful but is not required:
  • Customer Service
  • Client Relations
  • Administrative Support
  • Retail
  • Hospitality
  • Healthcare
  • Education
  • Banking
  • Call Centers
  • Military Service
  • Sales
Minimum Requirements
Applicants must:
  • Be at least 18 years of age
  • Be physically located within the United States
  • Be legally authorized to work in the United States
  • Have a computer or laptop with webcam and microphone
  • Maintain reliable high-speed internet
  • Have a quiet, professional workspace
  • Be comfortable using Zoom and online technology
  • Be willing and able to obtain the required state Life & Health Insurance License

Licensing guidance is provided.Virtual Interview Process
All interviews are conducted virtually through Zoom for a convenient and accessible hiring experience.
Qualified applicants will first learn more about the position, including responsibilities, performance-based compensation, licensing requirements, training, and career advancement opportunities before moving forward with a live interview.Ready to Build Your Career From Home?
If you're looking for a customer-focused remote career where you can help families, build relationships, develop professionally, and create long-term earning and advancement opportunities, we'd love to hear from you.
Submit your updated resume and apply today to be considered.Work From Home. Serve Families. Build Relationships. Grow Your Future.

Apply