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Remote Customer Service Jobs in New Rome, OH (NOW HIRING)

battleface

Customer Service Team Leader

Columbus, OH · Remote

We're looking for a Customer Service Team Leader to provide hands-on support, coaching, and day-to ... Experience working remotely and with remote or international teams. * Ability to interpret and ...

battleface

Customer Service Team Leader

Columbus, OH · Remote

We're looking for a Customer Service Team Leader to provide hands-on support, coaching, and day-to ... Experience working remotely and with remote or international teams. * Ability to interpret and ...

CFS

Customer Service Representative

Dublin, OH · Remote

$38K - $41K/yr

Customer Service Representative SALARY: $38,000 to $41,000, DOE SUMMARY: Providing excellent customer service to contract holders, ensuring professional and efficient service. DUTIES AND ...

CSAA

Insurance Service Associate - Remote

Delaware, OH · Remote

$13.75 - $19/hr

What would make us excited about you? * 1 - 2 years of prior sales and customer service experience ... We embrace a remote-first culture through our Flexible Workplace. Most employees hold Home-Flex ...

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Remote Customer Service information

See New Rome, OH salary details

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How much do remote customer service jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for remote customer service in New Rome, OH is $17.67, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $19.66 per hour, depending on experience, location, and employer.

What is a remote customer service?

A remote customer service job involves assisting customers with their inquiries, complaints, or support needs through phone, email, chat, or other online platforms while working from a location outside of a traditional office, usually from home. Remote customer service representatives use digital tools and communication software to resolve issues, provide information, and ensure customer satisfaction. This role requires strong communication skills, problem-solving abilities, and comfort with technology, as all interactions are managed virtually.

What are the key skills and qualifications needed to thrive as a remote customer service representative?

To thrive as a Remote Customer Service representative, you need strong communication skills, problem-solving abilities, and typically at least a high school diploma or equivalent. Familiarity with CRM software, help desk platforms, and online communication tools is essential for handling customer inquiries efficiently. Standout professionals demonstrate empathy, patience, and self-motivation to maintain high service standards without direct supervision. These skills and qualities ensure customer satisfaction, effective issue resolution, and seamless remote team collaboration.

What are some common challenges remote customer service representatives face, and how can they overcome them?

Remote customer service representatives often encounter challenges such as managing time effectively, staying motivated without direct supervision, and maintaining clear communication with both customers and team members. Overcoming these challenges involves setting a structured daily routine, utilizing collaboration tools to stay connected with colleagues, and creating a dedicated workspace to minimize distractions. Proactively seeking feedback and participating in regular team meetings can also help remote representatives stay engaged and aligned with company goals.

What is the difference between Remote Customer Service vs Remote Technical Support?

AspectRemote Customer ServiceRemote Technical Support
Required CredentialsHigh school diploma or equivalent; customer service experienceTechnical certifications or knowledge; troubleshooting skills
Work EnvironmentCall centers, online chat, email supportRemote troubleshooting, software, hardware support
Employer & Industry UsageRetail, telecom, service providersIT, software, electronics companies
Common Search & ComparisonCustomer service rolesTechnical support roles

Remote Customer Service focuses on assisting customers with general inquiries, billing, and product information, often requiring strong communication skills. Remote Technical Support involves diagnosing and resolving technical issues, requiring technical knowledge and troubleshooting skills. While both roles are remote and customer-focused, they differ in technical complexity and required credentials.

What are popular job titles related to Remote Customer Service jobs in New Rome, OH?

For Remote Customer Service jobs in New Rome, OH, the most frequently searched job titles are:

What job categories do people searching Remote Customer Service jobs in New Rome, OH look for?

The top searched job categories for Remote Customer Service jobs in New Rome, OH are:

What cities near New Rome, OH are hiring for Remote Customer Service jobs?

Cities near New Rome, OH with the most Remote Customer Service job openings:

Remote Customer Service jobs near you

Customer Service Assistant 2

Ohio Department of Taxation

Columbus, OH • On-site, Remote

$16.75 - $23/hr

Full-time

Re-posted 13 days ago

Job description

Ohio Department of Public Safety - Bureau of Motor Vehicles/International Registration Plan
Report in Location: 1970 West Broad Street, Columbus, OH 43223
Work Hours: Monday - Friday, 8:00 a.m. - 5:00 p.m.

***This position is currently remote (work from home) but can be subject to change to regular, in-office work***

Perks of Working for the Ohio Department of Public Safety
    Multiple pay increases over the first years of service!
    Free Parking!
    Free Gym Access & Walking Path!
    Daycare On-site!
    Cafeteria On-site!

What You'll Do as a Customer Service Assistant 2

    Respond to inquiries, requests for information &/or complaints that require in-depth knowledge of applicable laws, rules, policies & procedures as they pertain in given situation:
    Greet & respond to telephone &/or written inquiries in a professional, courteous, friendly, respectful, & timely manner to ensure positive internal/external customer service;
    Listen carefully to internal &/or external customer's questions &/or concerns & ask appropriate follow-up questions to verify understanding;
    Provide a complete, knowledgeable, accurate, precise response immediately or provide a firm commitment as to when a response will be provided;
    Follow-up to ensure all of the customer's questions &/or concerns have been thoroughly answered.

Click here to see the full position description
 

9 mos. trg. or 9 mos. exp. in office practices & procedures;

AND 9 mos. trg. or 9 mos. exp. in public relations or customer service that included techniques for handling difficult people;

AND 9 mos. trg. or 9 mos. exp. in typing, keyboarding, data entry or word processing;

AND 9 mos. trg. or 9 mos. exp. in operation of personal computer.

-Or equivalent of Minimum Qualifications for Employment noted above. 

Helpful Tips for Applying:
1. Be detailed when describing your current/previous work duties. The more the better!! Don't just write "see attached resume".
2. Tailor your application for each position you apply for. You should clearly describe how you meet the minimum qualifications outlined in this job posting.
3. Respond to all questions asked. If you do not have the education/training/experience that is being asked, select either "No" or "N/A".
Job Skills: Customer Service

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