ZipRecruiter

Log In

2

Remote Customer Service Jobs in Mount Prospect, IL

StaffedUp

Customer Service Accepting - Remote

Wheaton, IL · Remote

$15.50 - $21/hr

Customer Service - Part Time The Edge | 501 College Ave Join our dynamic team at The Edge, where we pride ourselves on delivering exceptional customer service in a fast-paced environment. As a

PainPoint

Customer Service Representative

Chicago, IL · On-site +1

$18/hr

Customer Service Representative Monday-Friday 8:00 AM-4:30 PM CST | $18.00/hour | Full-Time Location: Remote Looking for a rewarding career where you can make an impact every day? Join DxTx Pain &

Professional Moving & Storage

Customer Service

Chicago, IL · On-site +1

$16.50 - $22.50/hr

We are looking for motivated individuals who possess excellent listening skills as well as superior communication abilities, both verbal and written. Job will entail answering and responding to both

System One

Customer Service Representative

Cary, IL · Remote

$22/hr

Job Title: Customer Service Representative Location: Cary, IL Type: Contract Compensation: $22/hr Work Model: Hybrid - onsite and remote Hours: 9:30am - 6pm CST Responsibilities * Provide customer

System One

Customer Service Representative

Cary, IL · Remote

$22/hr

Job Title: Customer Service Representative Location: Cary, IL Type: Contract Compensation: $22/hr Work Model: Hybrid - onsite and remote Hours: 9:30am - 6pm CST Responsibilities * Provide customer

previous page

Showing results 41-60

All JobsCustomer Service JobsRemote Customer Service JobsRemote Customer Service Jobs in Mount Prospect, IL

Remote Customer Service information

See Mount Prospect, IL salary details

$9

$18

$26

How much do remote customer service jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for remote customer service in Mount Prospect, IL is $18.67, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $20.77 per hour, depending on experience, location, and employer.

What is a remote customer service?

A remote customer service job involves assisting customers with their inquiries, complaints, or support needs through phone, email, chat, or other online platforms while working from a location outside of a traditional office, usually from home. Remote customer service representatives use digital tools and communication software to resolve issues, provide information, and ensure customer satisfaction. This role requires strong communication skills, problem-solving abilities, and comfort with technology, as all interactions are managed virtually.

What are the key skills and qualifications needed to thrive as a remote customer service representative?

To thrive as a Remote Customer Service representative, you need strong communication skills, problem-solving abilities, and typically at least a high school diploma or equivalent. Familiarity with CRM software, help desk platforms, and online communication tools is essential for handling customer inquiries efficiently. Standout professionals demonstrate empathy, patience, and self-motivation to maintain high service standards without direct supervision. These skills and qualities ensure customer satisfaction, effective issue resolution, and seamless remote team collaboration.

What are some common challenges remote customer service representatives face, and how can they overcome them?

Remote customer service representatives often encounter challenges such as managing time effectively, staying motivated without direct supervision, and maintaining clear communication with both customers and team members. Overcoming these challenges involves setting a structured daily routine, utilizing collaboration tools to stay connected with colleagues, and creating a dedicated workspace to minimize distractions. Proactively seeking feedback and participating in regular team meetings can also help remote representatives stay engaged and aligned with company goals.

What is the difference between Remote Customer Service vs Remote Technical Support?

AspectRemote Customer ServiceRemote Technical Support
Required CredentialsHigh school diploma or equivalent; customer service experienceTechnical certifications or knowledge; troubleshooting skills
Work EnvironmentCall centers, online chat, email supportRemote troubleshooting, software, hardware support
Employer & Industry UsageRetail, telecom, service providersIT, software, electronics companies
Common Search & ComparisonCustomer service rolesTechnical support roles

Remote Customer Service focuses on assisting customers with general inquiries, billing, and product information, often requiring strong communication skills. Remote Technical Support involves diagnosing and resolving technical issues, requiring technical knowledge and troubleshooting skills. While both roles are remote and customer-focused, they differ in technical complexity and required credentials.

What are the most commonly searched types of Customer Service jobs in Mount Prospect, IL?

The most popular types of Customer Service jobs in Mount Prospect, IL are:

What are popular job titles related to Remote Customer Service jobs in Mount Prospect, IL?

For Remote Customer Service jobs in Mount Prospect, IL, the most frequently searched job titles are:

What job categories do people searching Remote Customer Service jobs in Mount Prospect, IL look for?

The top searched job categories for Remote Customer Service jobs in Mount Prospect, IL are:

What cities near Mount Prospect, IL are hiring for Remote Customer Service jobs?

Cities near Mount Prospect, IL with the most Remote Customer Service job openings:

Remote Customer Service jobs near you
Infographic showing various Remote Customer Service job openings in Mount Prospect, IL as of August 2026, with employment types broken down into 85% Full Time, 5% Part Time, 5% Temporary, and 5% Contract. Highlights an 100% Remote job distribution, with an average salary of $38,843 per year, or $18.7 per hour.

NetCredit Customer Service Representative (Remote)

Enova International

Chicago, IL • Remote

$17/hr

Full-time

Re-posted just now

Enova International rating

6.8

Company rating: 6.8 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas or take over sponsorship at this time. #BI-Remote #LI-Remote

This role is entirely remote; however, candidates must reside in the state of AZ, IA, ID, IL, IN, MN, MO, NM, NV, UT, WI, or WY.

About the role:

Enova operates multiple consumer lending brands, each featuring distinct offerings and customer criteria. As a Customer Service Representative, you will participate in an in-depth 4-week training program to specialize in a specific brand. Following the completion of training, you will manage inbound calls from customers while delivering exceptional customer service

Responsibilities:

  • Respond to incoming customer calls, addressing their questions and providing service
  • Manage and respond to all customer inquiries, fulfilling requests, and offering comprehensive education on our products and services
  • Deliver high-quality support by handling tasks related to payment processing, creating payment plans, and addressing other account-related matters to enhance the overall customer experience
  • Uphold exceptional customer service standards through articulate and effective verbal and written communication
  • Keep customer accounts meticulously updated with accurate information

Requirements:

  • Prior call center experience is a plus, but we value candidates with a proven background in fast-paced customer service environments.
  • Exceptional communication and active listening skills with a proven history of professionalism and empathy in customer interactions.
  • Proven ability to thrive in a high-volume environment by demonstrating exceptional adaptability and multi-tasking skills.
  • Comfortable utilizing new technology and have a proven ability to excel in a remote work environment.

Compensation:

The budgeted hourly rate for this position is $17.00. Additional compensation for this role may include bonus. All full-time employees are eligible to participate in Company benefits, described in more detail here.

What Enova International employees say

Pay

Workplace

Get the full story on Breakroom

Apply