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Remote Customer Service Jobs in Iva, SC (NOW HIRING)

This is a fully remote position based in the United States in the assigned region This role is ... Understanding and experience with full portfolio of products and services (including power ...

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Remote Customer Service information

See Iva, SC salary details

$8

$15

$22

How much do remote customer service jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for remote customer service in Iva, SC is $15.47, according to ZipRecruiter salary data. Most workers in this role earn between $12.64 and $17.21 per hour, depending on experience, location, and employer.

What is a remote customer service?

A remote customer service job involves assisting customers with their inquiries, complaints, or support needs through phone, email, chat, or other online platforms while working from a location outside of a traditional office, usually from home. Remote customer service representatives use digital tools and communication software to resolve issues, provide information, and ensure customer satisfaction. This role requires strong communication skills, problem-solving abilities, and comfort with technology, as all interactions are managed virtually.

What are the key skills and qualifications needed to thrive as a remote customer service representative?

To thrive as a Remote Customer Service representative, you need strong communication skills, problem-solving abilities, and typically at least a high school diploma or equivalent. Familiarity with CRM software, help desk platforms, and online communication tools is essential for handling customer inquiries efficiently. Standout professionals demonstrate empathy, patience, and self-motivation to maintain high service standards without direct supervision. These skills and qualities ensure customer satisfaction, effective issue resolution, and seamless remote team collaboration.

What are some common challenges remote customer service representatives face, and how can they overcome them?

Remote customer service representatives often encounter challenges such as managing time effectively, staying motivated without direct supervision, and maintaining clear communication with both customers and team members. Overcoming these challenges involves setting a structured daily routine, utilizing collaboration tools to stay connected with colleagues, and creating a dedicated workspace to minimize distractions. Proactively seeking feedback and participating in regular team meetings can also help remote representatives stay engaged and aligned with company goals.

What is the difference between Remote Customer Service vs Remote Technical Support?

AspectRemote Customer ServiceRemote Technical Support
Required CredentialsHigh school diploma or equivalent; customer service experienceTechnical certifications or knowledge; troubleshooting skills
Work EnvironmentCall centers, online chat, email supportRemote troubleshooting, software, hardware support
Employer & Industry UsageRetail, telecom, service providersIT, software, electronics companies
Common Search & ComparisonCustomer service rolesTechnical support roles

Remote Customer Service focuses on assisting customers with general inquiries, billing, and product information, often requiring strong communication skills. Remote Technical Support involves diagnosing and resolving technical issues, requiring technical knowledge and troubleshooting skills. While both roles are remote and customer-focused, they differ in technical complexity and required credentials.

What are the most commonly searched types of Customer Service jobs in Iva, SC?

The most popular types of Customer Service jobs in Iva, SC are:

What cities near Iva, SC are hiring for Remote Customer Service jobs?

Cities near Iva, SC with the most Remote Customer Service job openings:

Infographic showing various Remote Customer Service job openings in Iva, SC as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $32,171 per year, or $15.5 per hour.

Sales Partner Effectiveness Leader

ABB

Belton, SC • Remote

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 2 days ago

New


ABB Group rating

7.8

Company rating: 7.8 out of 10

Based on 81 frontline employees who took The Breakroom Quiz

214th of 499 rated machine equipment manufacturers


Job description

At ABB, we help industries run leaner and cleaner-and every person here makes that happen. You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:

Sales Excellence Leader

__

Your role and responsibilities

In collaboration with Sales Leadership, the Sales Partner Effectiveness Leader will foster an environment of high accountability & performance, driving mutually beneficial growth for ABB. This role will focus on the development and execution of our Agent Sales Plans, driving a holistic GTM strategy, resource allocation, building ABB mindshare through ease of business, new product sales execution, conversion and project pipelines to deliver sales targets for the US region. This role will oversee IBC Agents, while influencing volume closed by Agent community. This leader will build and sustain an effective culture focused on Agent development and customer retention, strongly collaborating with functional stakeholders to drive one team with our direct sales team and our independent Sales Agents network in the US.

In addition to supporting Agent Effectiveness, this role will drive Effectiveness across the IBC Sales & Marketing Organization, supporting similar objectives for the direct sales team. Agent strategy will be the primary objective for the position for the first 12-18 months.

This is a fully remote position based in the United States in the assigned region
This role is contributing to the Electrification Smart Power, Smart Buildings & Distribution Solutions Divisions in the United States.
You will be mainly accountable for:

  • Develop and execute agent channel strategy and governance by establishing agent selection criteria, line card and commission strategies, communication standards, advisory councils, and improvement plans for underperforming agents.

  • Drive agent performance and commercial growth through sales, margin, mix, and pricing objectives; performance dashboards and scorecards; strategic product line expansion; and market coverage optimization.

  • Provide data-driven leadership and resource allocation guidance to increase revenue, strengthen customer support, expand market reach, and achieve business objectives related to growth, profitability, and product mix.

  • Enhance commercial effectiveness and sales operations by improving agent sales processes, implementing tools and systems (e.g., Salesforce, Fletch, Callidus), and optimizing data access, reporting, and information flow across the agent network.


Qualifications for the role:

  • Bachelor's Degree from an accredited university or college with minimum of 12 years of experience in the electrical industry.

  • Directional sales experience of $100M + business.

  • Exceptional analytical, communication and leadership skills

  • External Sales Agent Management experience strongly preferred

  • Strong Collaboration & Organizational Skills

  • Working in a matrix Organization

  • Solid knowledge of contract experience

  • Understanding and experience with full portfolio of products and services (including power distribution one-line and installation products)

  • Travel: 30-50% as needed.

  • Candidates must already have a work authorization that would permit them to work for ABB in the US

More about us

ABB is a global technology leader driving sustainable and efficient solutions in electrification and automation. With a strong commitment to innovation, ABB is accelerating industrial transformation worldwide. The United States is a key market for ABB, where it has significantly expanded its operations through strategic acquisitions and investments. Employing thousands across the nation, ABB's U.S. footprint is marked by a history of technological breakthroughs and industry firsts.

ABB's Electrical Protection, Distribution & Control products include medium and low voltage switchgear, grid hardware, protection and control relays, switchboards, power and lighting panelboards, busway, medium and low voltage circuit breakers, motor and lighting controls, load centers, metering, energy monitoring & control, DIN rail products, dry type transformers and more.

Why ABB?

What's in it for you:

We want you to bring your full self to work-your ideas, your energy, your ambition. You'll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day.

ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB.

All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.

For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

As an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762.

Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to US-AskHR@abb.com. Resumes and applications will not be accepted in this manner. #LI-Remote

ABB Benefit Summary for eligible US employees

[excludes ABB E-mobility, Athens union, Puerto Rico]

Go to MyBenefitsABB.com and click on "Candidate/Guest" to learn more

Health, Life & Disability

  • Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.

  • Choice between two dental plan options: Core and Core Plus

  • Vision benefit

  • Company paid life insurance (2X base pay)

  • Company paid AD&D (1X base pay)

  • Voluntary life and AD&D - 100% employee paid up to maximums

  • Short Term Disability - up to 26 weeks - Company paid

  • Long Term Disability - 60% of pay - Company paid. Ability to "buy-up" to 66 2/3% of pay.

  • Supplemental benefits - 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance

  • Parental Leave - up to 6 weeks

  • Employee Assistance Program

  • Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption

  • Employee discount program

Retirement

  • 401k Savings Plan with Company Contributions

  • Employee Stock Acquisition Plan (ESAP)

Time off

  • ABB provides 11 paid holidays. Salaried exempt positions are provided vacation under a permissive time away policy.

While base salary is determined by things such as the successful applicant's qualifications and experience, this position is expected to pay between $142,500 and $228,000 annually and is eligible for a short-term incentive plan/annual bonus.

MyBenefitsABB.com

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.

Ready to make an impact?

Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.

Employment Type: FULL_TIME

What ABB Group employees say

Pay

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Hours and flexibility

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About ABB Group

Sourced by ZipRecruiter

Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.

Industry

Technology, communication and media

Company size

10,000+ Employees

Headquarters location

Cary, NC, US