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Remote Customer Service Jobs in Indiana, PA (NOW HIRING)

Parlance Corporation

Solutions Engineer

Indiana, PA · Remote

Can interact with customers by delivering high levels of customer service via video, phone, email ... This position is full-time and can be remote within the contiguous US. Come join us in transforming ...

Parlance Corporation

Solutions Engineer

Indiana, PA · Remote

Can interact with customers by delivering high levels of customer service via video, phone, email ... This position is full-time and can be remote within the contiguous US. Come join us in transforming ...

First American

WI Commercial Searcher (Remote)

Indiana, PA · On-site +1

$23.37 - $31.15/hr

First American's National Production Services division provides global title and escrow production ... its customers, administrating or facilitating financial transactions, and the ability to meet ...

First American

Alabama Title Searcher (Remote)

Indiana, PA · Remote

$20.34 - $27.12/hr

... Services, Commercial, Direct, and Agency divisions. Since 1889, First American (NYSE: FAF) has held ... its customers, administrating or facilitating financial transactions, and the ability to meet ...

Summit

Claims Specialist

Indiana, PA · Remote

$69K - $92K/yr

... customer service. We're growing and currently serve more than 7,000 independent agents and 31,000 ... Georgia, Illinois, Indiana, Kentucky, North Carolina, South Carolina, Tennessee. #LI-Remote Job ...

Manulife

Senior Underwriting Consultant

Indiana, PA · On-site +1

$90K - $106K/yr

This is a remote role open to any location in continental US Manulife is a leading international ... balancing published service times with an appropriate customer focus. * Strong ability to ...

Genesys

Sr. Services Engagement Director

Indiana, PA · On-site +1

... service, improve operational efficiency and build stronger customer relationships. Help build ... Senior Services Engagement Director, Mid-Market United States (Remote) Role Overview: Own and ...

PNC Bank

ATM Coordinator

Home, PA · On-site +1

$37K - $75K/yr

Knowledge of ATM Servicing Experience utilizing Excel This position may be eligible for remote work ... Customer Focused - Knowledgeable of the values and practices that align customer needs and ...

InsCipher

Tax Associate

Indiana, PA · Remote

$21 - $26/hr

... services for our customers. Our ultimate goal is to become the trusted authority and leading ... Remote to join our team. Under the direction of the Filing Services Team Lead this role will be ...

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Showing results 41-60

All JobsCustomer Service JobsRemote Customer Service JobsRemote Customer Service Jobs in Indiana, PA

Remote Customer Service information

See Indiana, PA salary details

$9

$17

$24

How much do remote customer service jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for remote customer service in Indiana, PA is $17.18, according to ZipRecruiter salary data. Most workers in this role earn between $14.04 and $19.13 per hour, depending on experience, location, and employer.

What is a remote customer service?

A remote customer service job involves assisting customers with their inquiries, complaints, or support needs through phone, email, chat, or other online platforms while working from a location outside of a traditional office, usually from home. Remote customer service representatives use digital tools and communication software to resolve issues, provide information, and ensure customer satisfaction. This role requires strong communication skills, problem-solving abilities, and comfort with technology, as all interactions are managed virtually.

What are the key skills and qualifications needed to thrive as a remote customer service representative?

To thrive as a Remote Customer Service representative, you need strong communication skills, problem-solving abilities, and typically at least a high school diploma or equivalent. Familiarity with CRM software, help desk platforms, and online communication tools is essential for handling customer inquiries efficiently. Standout professionals demonstrate empathy, patience, and self-motivation to maintain high service standards without direct supervision. These skills and qualities ensure customer satisfaction, effective issue resolution, and seamless remote team collaboration.

What are some common challenges remote customer service representatives face, and how can they overcome them?

Remote customer service representatives often encounter challenges such as managing time effectively, staying motivated without direct supervision, and maintaining clear communication with both customers and team members. Overcoming these challenges involves setting a structured daily routine, utilizing collaboration tools to stay connected with colleagues, and creating a dedicated workspace to minimize distractions. Proactively seeking feedback and participating in regular team meetings can also help remote representatives stay engaged and aligned with company goals.

What is the difference between Remote Customer Service vs Remote Technical Support?

AspectRemote Customer ServiceRemote Technical Support
Required CredentialsHigh school diploma or equivalent; customer service experienceTechnical certifications or knowledge; troubleshooting skills
Work EnvironmentCall centers, online chat, email supportRemote troubleshooting, software, hardware support
Employer & Industry UsageRetail, telecom, service providersIT, software, electronics companies
Common Search & ComparisonCustomer service rolesTechnical support roles

Remote Customer Service focuses on assisting customers with general inquiries, billing, and product information, often requiring strong communication skills. Remote Technical Support involves diagnosing and resolving technical issues, requiring technical knowledge and troubleshooting skills. While both roles are remote and customer-focused, they differ in technical complexity and required credentials.

What are the most commonly searched types of Customer Service jobs in Indiana, PA?

The most popular types of Customer Service jobs in Indiana, PA are:

What are popular job titles related to Remote Customer Service jobs in Indiana, PA?

For Remote Customer Service jobs in Indiana, PA, the most frequently searched job titles are:

What job categories do people searching Remote Customer Service jobs in Indiana, PA look for?

The top searched job categories for Remote Customer Service jobs in Indiana, PA are:

What cities near Indiana, PA are hiring for Remote Customer Service jobs?

Cities near Indiana, PA with the most Remote Customer Service job openings:

Remote Customer Service jobs near you
Infographic showing various Remote Customer Service job openings in Indiana, PA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $35,733 per year, or $17.2 per hour.

Merchant Services Virtual Payment Advisor

PNC Bank

Home, PA • On-site, Remote

$55K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

Key responsibilities

  • Prospect and discuss Merchant Service and Treasury Management products with small businesses.

  • Sell Merchant Service and Treasury Management products through various channels, including virtual interactions and collaboration with branch staff.

  • Present payment solutions, acquire and grow client relationships, and provide recommendations to support client needs and long-term growth.

PNC Bank rating

7.7

Company rating: 7.7 out of 10

Based on 348 frontline employees who took The Breakroom Quiz

92nd of 175 rated banks

Job description

Position OverviewAt PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success.
This is a sales position. The ideal candidate will have a proven track sales record in Merchant Services and Treasury Management products to small businesses.
Bilingual Spanish preferred but not required.
As a Virtual Payment Advisor (VPA), you'll be part of a team of self-motivated, high achieving sales professionals. You will prospect and discuss Merchant Service and Treasury Management products with small businesses up to 2MM in annual revenue. Some VPAs work virtually with branch managers and staff in assigned territories to get leads and then sell MS and TM products through to activation. Other VPAs will work on the queue line taking calls and selling MS and TM products through to activation. VPAs will be on and off camera throughout the day and must always be camera ready.This position may be eligible for remote work in select geographic locations, subject to approval by PNC. If approved, work must be conducted from a quiet, secure, and confidential home-based workspace. Occasional in-office participation may be required based on business needs.PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.Job Description
  • Positions payment solutions inclusive of card processing and cash management solutions. Responsible for acquisition and growth of new and/or existing clients through direct marketing and branch distribution network.
  • Acquires, expands and retains client relationships by presenting a full range of PNC solutions focused on clients payments needs during each customer interaction.
  • Provides recommendations and insights that support engagement, loyalty and financial well being through each interaction. Identifies and implements innovative solutions relevant to the the clients processing and cash management needs to support long term growth and retention.
  • Builds an effective internal network within the branch distribution enterprise in order to actively acquire new clients along with expanding existing clients. Demonstrates effective conversation to support the CARES model and educate clients based on their expectations.
  • Effectively executes on contact management strategy by utilizing available tools and resources. Regularly meets with internal business partners to communicate and review pipeline management and accountability to the results of the business.
  • Develops a full understanding of the complex payments landscape in order to engage effectively with the client and internal partners, while focusing on risk exposure based on industry modeling.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

  • Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
  • Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred SkillsClient Outreach, Content Development, Credit Products, Customer Engagement, Customer Loyalty, Customer Solutions, Identifying Sales Opportunities, Small BusinessesCompetenciesAddressing Customer Needs, Business Acumen, Client Relationship Management, Customer Experience Management., Decision Making and Critical Thinking, Effective Communications, Interpersonal Relationships, Knowledge Of Customers, Selling., Tech Savvy, Understanding Customer NeedsWork ExperienceRoles at this level typically require a university / college degree with < 1 year of professional experience and/or successful completion of a formal development program. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.EducationAssociatesCertificationsNo Required Certification(s)LicensesNo Required License(s)Language AssessmentsSpanish Speaking - PreferredPay TransparencyBase Salary: $55,000.00 - $55,000.00Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.Application WindowGenerally, this opening is expected to be posted for two business days from 09/01/2026, although it may be longer with business discretion.BenefitsPNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com.

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.


At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)


PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

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