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Remote Customer Service Jobs in Edmonton, AB (NOW HIRING)

Miratech

Delivery Director

Edmonton, AB · On-site +1

Qualifications * 15+ years of experience in IT Delivery, Professional Services, Customer Success ... remote work. * Growth Mindset : reap the benefits of a range of professional development ...

Gutor

Area Sales Manager Nuclear

Edmonton, AB · Remote

This is a fully remote position open to candidates located in Canada or in the following US states ... customer service, and strategic key accounts within the assigned territory. The ASM is responsible ...

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All JobsCustomer Service JobsRemote Customer Service JobsRemote Customer Service Jobs in Edmonton, AB

Remote Customer Service information

See Edmonton, AB salary details

$8

$17

$32

How much do remote customer service jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for remote customer service in Edmonton, AB is $17.22, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $18.03 per hour, depending on experience, location, and employer.

What is a remote customer service?

A remote customer service job involves assisting customers with their inquiries, complaints, or support needs through phone, email, chat, or other online platforms while working from a location outside of a traditional office, usually from home. Remote customer service representatives use digital tools and communication software to resolve issues, provide information, and ensure customer satisfaction. This role requires strong communication skills, problem-solving abilities, and comfort with technology, as all interactions are managed virtually.

What are the key skills and qualifications needed to thrive as a remote customer service representative?

To thrive as a Remote Customer Service representative, you need strong communication skills, problem-solving abilities, and typically at least a high school diploma or equivalent. Familiarity with CRM software, help desk platforms, and online communication tools is essential for handling customer inquiries efficiently. Standout professionals demonstrate empathy, patience, and self-motivation to maintain high service standards without direct supervision. These skills and qualities ensure customer satisfaction, effective issue resolution, and seamless remote team collaboration.

What are some common challenges remote customer service representatives face, and how can they overcome them?

Remote customer service representatives often encounter challenges such as managing time effectively, staying motivated without direct supervision, and maintaining clear communication with both customers and team members. Overcoming these challenges involves setting a structured daily routine, utilizing collaboration tools to stay connected with colleagues, and creating a dedicated workspace to minimize distractions. Proactively seeking feedback and participating in regular team meetings can also help remote representatives stay engaged and aligned with company goals.

What is the difference between Remote Customer Service vs Remote Technical Support?

AspectRemote Customer ServiceRemote Technical Support
Required CredentialsHigh school diploma or equivalent; customer service experienceTechnical certifications or knowledge; troubleshooting skills
Work EnvironmentCall centers, online chat, email supportRemote troubleshooting, software, hardware support
Employer & Industry UsageRetail, telecom, service providersIT, software, electronics companies
Common Search & ComparisonCustomer service rolesTechnical support roles

Remote Customer Service focuses on assisting customers with general inquiries, billing, and product information, often requiring strong communication skills. Remote Technical Support involves diagnosing and resolving technical issues, requiring technical knowledge and troubleshooting skills. While both roles are remote and customer-focused, they differ in technical complexity and required credentials.

What are the most commonly searched types of Customer Service jobs in Edmonton, AB?

The most popular types of Customer Service jobs in Edmonton, AB are:

What are popular job titles related to Remote Customer Service jobs in Edmonton, AB?

For Remote Customer Service jobs in Edmonton, AB, the most frequently searched job titles are:

What job categories do people searching Remote Customer Service jobs in Edmonton, AB look for?

The top searched job categories for Remote Customer Service jobs in Edmonton, AB are:

What cities near Edmonton, AB are hiring for Remote Customer Service jobs?

Cities near Edmonton, AB with the most Remote Customer Service job openings:

Remote Customer Service jobs near you
Infographic showing various Remote Customer Service job openings in Edmonton, AB as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $35,811 per year, or $17.2 per hour.

Entry Level Sales Representative

American Income Life

Edmonton, AB • Remote

Contractor

Re-posted 29 days ago

American Income Life Insurance rating

8.5

Company rating: 8.5 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

109th of 315 rated insurance

Job description

Globe Life American Income Division Insurance Remote Sales Agent

Enjoy the potential to work remotely and shape a career on your terms. Globe Life American Income Division is seeking individuals ready to take the next step. Gain access to remote work opportunities, skill-building programs, and a mission that helps families protect what matters most.

What Makes Us Different

  • Compensation: Receive uncapped earning potential and an opportunity for bonuses

  • Flexibility: Create a schedule that works for your life, including remote options

  • Training: Learn from experienced professionals

  • Growth Opportunities: Build a successful career at your own pace

  • Perks: Qualify for incentive trips, event tickets, and exclusive performance-based rewards

What You Can Do

  • Complete state licensing through external training in as little as 10 days

  • Build meaningful client relationships while providing tailored insurance solutions

  • Collaborate with your team to implement innovative business strategies

  • Achieve personal goals through proven techniques and ongoing mentorship

What We're Looking For

  • High school diploma or equivalent required; business or sales education preferred

  • Strong communication skills and relationship-building abilities

  • Basic computer proficiency; CRM experience is a plus

  • Previous sales or customer service experience preferred but not required

  • A drive to succeed in a performance-based environment

Don't let this career-defining opportunity pass you by. Apply today! Let's schedule your interview to discuss how Globe Life American Income Division can jumpstart your path to success.

Company Description

Our actions today have a lasting impact on tomorrow. Therefore, we aim to inspire everyone in our network to help Make Tomorrow Better.

At AO Globe Life, everything we do revolves around helping Make Tomorrow Better. We empower our customers to Make Tomorrow Better by offering products that help secure their financial future and protect them when tragedy strikes. We offer sales agents the opportunity to Make Tomorrow Better by protecting more lives and, in doing so, leaving a legacy. We give our employees the chance to Make Tomorrow Better by giving back, supporting initiatives with a service-first mindset, and promoting from within.

What American Income Life Insurance employees say

Pay

Benefits

Hours and flexibility

Workplace

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