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Remote Customer Service Jobs in Brandon, SD (NOW HIRING)

Customer Care Specialist

Sioux Falls, SD · Remote

$16.50 - $21.75/hr

Call types supported include customer service calls, cable, phone, and internet trouble shooting ... remote controls, parental controls); poor video quality; and unavailable channels the customer ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Showing results 21-40

Remote Customer Service information

See Brandon, SD salary details

$9

$18

$27

How much do remote customer service jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for remote customer service in Brandon, SD is $18.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.48 and $21.06 per hour, depending on experience, location, and employer.

What is a remote customer service?

A remote customer service job involves assisting customers with their inquiries, complaints, or support needs through phone, email, chat, or other online platforms while working from a location outside of a traditional office, usually from home. Remote customer service representatives use digital tools and communication software to resolve issues, provide information, and ensure customer satisfaction. This role requires strong communication skills, problem-solving abilities, and comfort with technology, as all interactions are managed virtually.

What are the key skills and qualifications needed to thrive as a remote customer service representative?

To thrive as a Remote Customer Service representative, you need strong communication skills, problem-solving abilities, and typically at least a high school diploma or equivalent. Familiarity with CRM software, help desk platforms, and online communication tools is essential for handling customer inquiries efficiently. Standout professionals demonstrate empathy, patience, and self-motivation to maintain high service standards without direct supervision. These skills and qualities ensure customer satisfaction, effective issue resolution, and seamless remote team collaboration.

What are some common challenges remote customer service representatives face, and how can they overcome them?

Remote customer service representatives often encounter challenges such as managing time effectively, staying motivated without direct supervision, and maintaining clear communication with both customers and team members. Overcoming these challenges involves setting a structured daily routine, utilizing collaboration tools to stay connected with colleagues, and creating a dedicated workspace to minimize distractions. Proactively seeking feedback and participating in regular team meetings can also help remote representatives stay engaged and aligned with company goals.

What is the difference between Remote Customer Service vs Remote Technical Support?

AspectRemote Customer ServiceRemote Technical Support
Required CredentialsHigh school diploma or equivalent; customer service experienceTechnical certifications or knowledge; troubleshooting skills
Work EnvironmentCall centers, online chat, email supportRemote troubleshooting, software, hardware support
Employer & Industry UsageRetail, telecom, service providersIT, software, electronics companies
Common Search & ComparisonCustomer service rolesTechnical support roles

Remote Customer Service focuses on assisting customers with general inquiries, billing, and product information, often requiring strong communication skills. Remote Technical Support involves diagnosing and resolving technical issues, requiring technical knowledge and troubleshooting skills. While both roles are remote and customer-focused, they differ in technical complexity and required credentials.

What are the most commonly searched types of Customer Service jobs in Brandon, SD?

The most popular types of Customer Service jobs in Brandon, SD are:

What job categories do people searching Remote Customer Service jobs in Brandon, SD look for?

The top searched job categories for Remote Customer Service jobs in Brandon, SD are:

What cities near Brandon, SD are hiring for Remote Customer Service jobs?

Cities near Brandon, SD with the most Remote Customer Service job openings:

Infographic showing various Remote Customer Service job openings in Brandon, SD as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,333 per year, or $18.9 per hour.

Customer Care Specialist

Bluepeak

Sioux Falls, SD • Remote

$16.50 - $21.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 3 days ago


Bluepeak rating

6.2

Company rating: 6.2 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

82nd of 101 rated telecommunications companies


Job description

“We Push the Boundaries of Possibilities for our Communities.” 

Overview of the Position Responsibilities: Our Customer Care Specialist will be responsible for taking inbound service calls of every call type. Call types supported include customer service calls, cable, phone, and internet trouble shooting calls as well as sales related calls. If this sounds exciting, please read on. 

Be part of our innovation- building and delivering a fiber-rich internet connection to people’s doorsteps.  

What You Will Do: 

This is an exciting opportunity for a tech savvy individual who is willing to become knowledgeable about Bluepeak’s products/services and convey them to customers effectively. 

  • Supports billing calls by processing payments; accurately educating customers on their billing cycle, payment due dates and impact of non-pay status; accurately educating the customer on general charges to their account based on package and prorations when changes are made to the package 

  • Proactively analyzes the customer’s account and educates the customer on other services that might be of interest 

  • Accurately access customer’s needs and issues to recommend the features, benefits, and value of Bluepeak’s product offerings specific to this customer 

  • Supports cable product, including analog and digital video equipment (VOD, interactive guide, remote controls, parental controls); poor video quality; and unavailable channels the customer expects to receive 

  • Supports the internet product by troubleshooting internet connectivity issues; setting up e-mail accounts in outlook/outlook express; and supporting Windows and MAC operating systems 

  • Supports the phone product by educating the customer on the use of the service, setting up features, troubleshooting dial tone situations and poor sound quality 

  • Troubleshoots cable issues, including analog and digital video equipment (VOD, interactive guide, remote controls, parental controls); poor video quality; and unavailable channels the customer expects to receive 

  • Solid performance against the critical metrics of the position. This is defined in reference to statistically charting the performance of their entire team (sales or service). Average (or mean) performance will be defined through a standard deviation analysis. Performance to successfully achieve advancement to the six-month assessment level will be defined as no less than one negative deviation from the average or mean (in comparison to the results of the entire team). This 

  • average will be determined by reviewing scorecard performance for the prior three months. 

  • Solid attendance performance, evaluated by consistent adherence to attendance guidelines. 

What You Will Need: 

  • At least one year of customer service experience required, with prior call center experience a plus 

  • Must possess a high school diploma, and technical education beyond high school is strongly preferred 

  • Upon job offer, must be able to complete a background check and a drug test prior to employment  

  • Must possess excellent communication skills and be able to communicate and present effectively on the telephone 

  • Must possess the ability to learn basic troubleshooting 

  • Ability to communicate technical information to a non-technical audience 

  • Must possess the ability to read and interpret documents, such as safety rules, product information and training materials 

  • Ability to add, subtract, multiply, and divide figures and amounts using whole numbers, common fractions, and decimals 

  • Ability to define problems, collect data, establish facts, and solve practical problems 

  • Ability to use Word processing, Internet software and e-mail 

  • Must be capable of becoming proficient in the use of the billing system and tools used to support the customer (training provided) 

Why Work at Bluepeak? 

  • Competitive Compensation + Annual Bonus Eligibility 

  • Comprehensive Benefits Package, Including Medical, Dental, Vision, Life, and 401(k) 

  • Generous Vacation and Paid Sick Time + Paid Holidays and Personal Days 

  • Professional Development With an Emphasis on Internal Promotion 

  • Employee Discounts on Bluepeak Services, Including Internet 

  • Progressive and inclusive work culture in which our team has the flexibility, support, and resources to be successful in their careers! 
     

About Us 

We believe that the size of the city shouldn’t determine the quality of the technology.That’s why we are building for you: Faster, more reliable, and without the things that get in the way of great service—like red tape, hidden fees, and slow response times. And with up to 5gigabitsof speed for residential customers and 10 gigabits for businesses, we are whole new ballgame- from internet to TV, to connecting every device in your home, to powering your business, we’re not only providing the best fiber connections in your community, but we’re also meeting the growing needs for how you live.  

Bluepeak is an Equal Opportunity Employer 


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