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Remote Customer Service Typing Jobs in Rhode Island

Liveops

Remote Spanish Bilingual Customer Service

Warwick, RI · Remote

$15.50 - $19.50/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

Zuzick & Associates

Our company is looking to add multiple customer service positions to our growing team of remote representatives. This is a full time position with upwards mobility and the ability to work from home!

Zuzick & Associates

Our company is looking to add multiple customer service positions to our growing team of remote representatives. This is a full time position with upwards mobility and the ability to work from home!

Zuzick & Associates

Our company is looking to add multiple customer service positions to our growing team of remote representatives. This is a full time position with upwards mobility and the ability to work from home!

Morley

Vehicle Return Clerk (Remote - Michigan)

Carolina, RI · Remote

$17 - $22.75/hr

You'll manage cases and use your customer service skills to ensure the return process is as easy ... Computer navigation, typing and Microsoft Office skills * Strong attention to detail Eligibility ...

CBIZ, Inc.

Client Services Specialist (Remote)

Providence, RI · On-site +1

$17.25 - $22.75/hr

... service to CBIZ private equity clients in the area of Global Information Reporting and Co-sourcing (FATCA, CRS). Essential Functions and Primary Duties * May prepare and complete IRS Forms SS-4 ...

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All JobsCustomer Service Typing JobsRemote Customer Service Typing JobsRemote Customer Service Typing Jobs in Rhode Island

Remote Customer Service Typing information

What is remote customer service typing?

Remote customer service typing is a job where individuals provide customer support services from home or another remote location, primarily through written communication. This often includes answering customer inquiries via email, live chat, or messaging platforms, and accurately typing responses to resolve issues or provide information. The role requires strong typing skills, attention to detail, and the ability to communicate clearly in writing. Remote customer service typists may work for a variety of industries, handling tasks such as order processing, technical support, and general customer assistance.

What remote customer service typing jobs can I do?

Remote customer service typing jobs typically include roles such as virtual customer support agents, chat support representatives, and email support specialists. These jobs often require strong typing skills, good communication, and familiarity with customer service software or CRM tools, and they usually offer flexible schedules. Many positions are available through online job boards and companies that hire remote customer service agents.

What are the key skills and qualifications needed to thrive as a remote customer service typing professional?

To thrive as a Remote Customer Service Typing professional, you need strong typing accuracy and speed, excellent written communication, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, email platforms, and online chat systems is typically required. Attention to detail, patience, and the ability to stay organized while multitasking are standout soft skills in this role. These skills ensure efficient and accurate customer support, leading to greater customer satisfaction and effective problem resolution in a remote environment.

What is the difference between Remote Customer Service Typing vs Remote Data Entry Clerk?

AspectRemote Customer Service TypingRemote Data Entry Clerk
Required CredentialsBasic computer skills, typing proficiencyBasic computer skills, fast typing
Work EnvironmentCustomer interaction, support platformsData management, spreadsheets
Employer & Industry UsageCustomer service centers, support teamsAdministrative, data management firms
Common Search & Comparison IntentCustomer support, typing jobsData entry, administrative roles

Remote Customer Service Typing involves assisting customers via online platforms, focusing on communication and support. Remote Data Entry Clerk primarily handles inputting data into systems, emphasizing accuracy and speed. While both roles require typing skills and basic computer knowledge, their main functions and work environments differ significantly.

How does collaboration typically work for remote customer service typing roles, and what tools are commonly used?

In remote customer service typing positions, collaboration with team members and supervisors is usually facilitated through digital communication platforms. Employees often use tools like Slack or Microsoft Teams for instant messaging, and shared ticketing systems like Zendesk or Freshdesk to track customer inquiries and progress. Regular virtual meetings and training sessions are common to ensure alignment and support. Staying proactive in communication and being responsive to updates is key for successful teamwork in this remote environment.
What are popular job titles related to Remote Customer Service Typing jobs in Rhode Island? For Remote Customer Service Typing jobs in Rhode Island, the most frequently searched job titles are:
What job categories do people searching Remote Customer Service Typing jobs in Rhode Island look for? The top searched job categories for Remote Customer Service Typing jobs in Rhode Island are:
What cities in Rhode Island are hiring for Remote Customer Service Typing jobs? Cities in Rhode Island with the most Remote Customer Service Typing job openings:
Remote Customer Service Typing jobs near you

Customer Service Representative I (Remote Raleigh, NC)

First Citizens Bank

Carolina, RI • On-site, Remote

$16 - $21.75/hr

Full-time

Posted 9 days ago

First Citizens Bank rating

7.4

Company rating: 7.4 out of 10

Based on 106 frontline employees who took The Breakroom Quiz

108th of 170 rated banks

Job description

Overview

This is a remote role that may only be hired in the following locations: NC
We are looking for candidates who live within 50 miles of our location: 100 E. Tryon Road, Raleigh, NC 27603

Are you looking for a fun and exciting career in the Financial Services Industry?
Are you someone who values integrity?
Are you someone who wants to help valuable customers and resolve issues?
Are you looking for stability?
First Citizens Bank is hiring multiple full-time Customer Service Representatives in our inbound Customer Engagement Center for remote positions. Training will be conducted remote and onsite. After training, candidates have the opportunity to work remote but that may be adjusted at any time based on business-related or performance-based reasons. Candidates must be willing to commute to our office on the 1st day, during the training period, and for other business initiatives as needed.
Bilingual skills (Spanish) are a plus.
Based on the nature of our business, the Bank has certain restrictions on hiring people with criminal histories involving financial crimes, certain drug-related offenses, dishonesty, or breach of trust. Accordingly, we conduct fingerprinting and background checks (criminal, education and verification of previous employment), prior to employment. The Bank will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and federal law including Section 19 of the Federal Deposit Insurance Act.
Hours of Operation: Monday - Friday 8am - 9pm EST, Saturday & Sunday 8am - 8pm EST, various full-time schedules available


Responsibilities
  • Client Service - Answers inbound client calls and chats spanning multiple banks and states. Addresses needs ranging from routine balance and transaction questions to more complex issues requiring further research. Utilizes available Bank tools and resources to provide timely, accurate resolution for each client. Maintains high client service standards throughout all activities.
  • Business Proficiency - Serves as a resource on operations, policy, and procedure information to both associates and clients. Maintains current knowledge of client calls regarding retail, commercial, bankcard, and online banking. Communicates enterprise-wide changes and impacts to clients as necessary.
  • Crime Mitigation - Serves as initial point of contact for reported fraud and forgery. Documents the reported activity and takes appropriate action. Actions may include opening, closing, or placing holds on accounts as well as refunding feeds, submitting affidavits, and escalating to the appropriate internal parties.
  • Sales Support - Identifies cross-sales opportunities through client profiles and account detail information. Promotes Bank products to clients and makes referrals to sales teams when possible.

Qualifications

High school diploma or GED with 1 year call center or customer service experience

Additional Requirements:
* Strong verbal and written communication skills
* Working knowledge of PC-based software
* Ability to work in multiple software applications at one time
* Strong keyboard skills
* Ability to multi-task in a fast-paced environment
* Ability to display professionalism while interacting with others

Other Preferred Qualifications:
* Call center experience
* Bachelor’s degree
* Financial Services experience
* Bilingual (Spanish)

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Qualifications:

High school diploma or GED with 1 year call center or customer service experience

Additional Requirements:
* Strong verbal and written communication skills
* Working knowledge of PC-based software
* Ability to work in multiple software applications at one time
* Strong keyboard skills
* Ability to multi-task in a fast-paced environment
* Ability to display professionalism while interacting with others

Other Preferred Qualifications:
* Call center experience
* Bachelor’s degree
* Financial Services experience
* Bilingual (Spanish)

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Education:UNAVAILABLEEmployment Type: FULL_TIME

What First Citizens Bank employees say

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