ZipRecruiter

Log In

2

Remote Customer Service Representative Jobs in Spring Valley, CA

TEKsystems

Customer Technical Support

San Diego, CA · Remote

$18.50/hr

FULLY REMOTE Customer Technical Support Specialist Must have: * at least 1 year of call center * at ... Contributes recommendations for improving customer service processes, workflows, and support ...

srecruiting

Entry Level Customer Service

Chula Vista, CA · On-site +1

$16.50 - $22.50/hr

Calling and receiving calls from clients/Customer Satisfaction Scheduling appointments with clients who request our benefits, or who they referred Advising, presenting and explaining products ...

HMG Careers

Sales Representative Remote

National City, CA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Representative Remote

San Diego, CA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Representative Remote

Lemon Grove, CA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Representative Remote

San Diego, CA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Representative Remote

Escondido, CA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Representative Remote

Bostonia, CA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Representative Remote

El Cajon, CA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

previous pagenext page

Showing results 21-40

All JobsCustomer Service Representative JobsRemote Customer Service Representative JobsRemote Customer Service Representative Jobs in Spring Valley, CA

Remote Customer Service Representative information

See Spring Valley, CA salary details

$10

$19

$27

How much do remote customer service representative jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for remote customer service representative in Spring Valley, CA is $19.23, according to ZipRecruiter salary data. Most workers in this role earn between $15.72 and $21.39 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a remote customer service representative?

To thrive as a Remote Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM software, ticketing systems, and communication platforms like Zendesk or Salesforce is often required. Exceptional active listening, patience, and time management skills help you stand out in this role. These skills and qualities are vital for efficiently resolving customer inquiries, ensuring satisfaction, and maintaining productivity in a remote environment.

What is the difference between Remote Customer Service Representative vs Remote Technical Support Specialist?

AspectRemote Customer Service RepresentativeRemote Technical Support Specialist
Required CredentialsHigh school diploma or equivalent; customer service experienceTechnical certifications or knowledge; troubleshooting skills
Work EnvironmentCall centers, online chat, email supportRemote troubleshooting, software, hardware support
Employer & Industry UsageRetail, telecom, e-commerceIT, software, electronics
Common Search & ComparisonCustomer service roles, remote support jobsTechnical support roles, IT helpdesk jobs

The main difference between a Remote Customer Service Representative and a Remote Technical Support Specialist lies in their focus and skill set. Customer Service Representatives handle general inquiries, billing, and product information, while Technical Support Specialists troubleshoot technical issues and provide specialized assistance. Both roles often work remotely, but Technical Support roles require more technical knowledge and certifications. Understanding these distinctions helps job seekers find the right position based on their skills and interests.

How do remote customer service representatives maintain effective communication and collaboration with their team while working from home?

Remote Customer Service Representatives typically use a combination of chat platforms, video meetings, and shared documentation tools to stay connected with their team. Daily or weekly check-ins are common to discuss updates, challenges, and best practices, helping everyone stay aligned and supported. Many companies also provide dedicated communication channels for real-time problem-solving or escalation, ensuring remote team members never feel isolated. Building rapport with colleagues remotely can take some extra effort, but frequent virtual interactions and team-building activities help foster a collaborative work culture.

What does a remote customer service representative do?

A Remote Customer Service Representative assists customers with inquiries, issues, or complaints through phone, email, chat, or other online platforms while working from a location outside of a traditional office. Their main duties include answering questions about products or services, troubleshooting problems, processing orders or returns, and ensuring customer satisfaction. They use various communication tools and company databases to resolve issues efficiently and professionally. This role requires strong communication skills, patience, and the ability to multitask effectively in a remote environment.

How do I become a remote customer service representative?

To become a remote customer service representative, you typically need a high school diploma or equivalent, strong communication skills, and experience with customer service or related tools like live chat or CRM software. Many employers also require a quiet workspace and reliable internet connection, and some roles may prefer or require specific certifications or training in customer service techniques.
What are the most commonly searched types of Customer Service Representative jobs in Spring Valley, CA? The most popular types of Customer Service Representative jobs in Spring Valley, CA are:
What job categories do people searching Remote Customer Service Representative jobs in Spring Valley, CA look for? The top searched job categories for Remote Customer Service Representative jobs in Spring Valley, CA are:
What cities near Spring Valley, CA are hiring for Remote Customer Service Representative jobs? Cities near Spring Valley, CA with the most Remote Customer Service Representative job openings:
Remote Customer Service Representative jobs near you
Infographic showing various Remote Customer Service Representative job openings in Spring Valley, CA as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $40,003 per year, or $19.2 per hour.

Account Executive / Customer Service Representative

KORE1 Technologies

San Diego, CA • On-site, Remote

$18 - $26/hr

Contractor

Medical, Dental, Vision, Retirement, PTO

Posted 11 days ago

Job description


KORE1, a nationwide provider of staffing and recruiting solutions, has an immediate opening for a contract to hire Customer Service Representative III in the San Diego area. 

About the Role:
The Customer Service Representative III is a contract-to-hire role responsible for delivering high-quality customer support across phone, email, and chat channels. This position serves as a frontline resource for customers seeking assistance with product support, account management, and member portal navigation. 
The CSR plays a critical role in driving customer satisfaction, retention, and long-term loyalty through efficient issue resolution, product education, and service recovery.

This role is designed as a temp-to-hire opportunity, with the intent to convert to a full-time position
based on performance, attendance, and business needs.

What You'll Be Responsible For: 
Customer Support & Issue Resolution
●  Handle inbound and outbound customer interactions via phone, email, and chat with a focus on resolution and retention.
● Accurately assess customer needs, investigate issues, and provide clear, professional solutions.
● De-escalate dissatisfied customers using approved service recovery strategies.
● Provide light technical support, including assistance with browser navigation, software downloads, and basic usability issues.

Retention & Customer Value
● Apply needs-based retention and upsell techniques to identify service expansion opportunities where appropriate.
● Educate customers on product features, benefits, and account options to improve confidence and continued usage.
● Track and report key cancellation drivers and recurring customer pain points to support retention initiatives.
Operations & Documentation
● Complete account updates, refunds, account closures, and opt-outs in accordance with established policies and service-level standards.
● Maintain accurate customer records within internal CRM systems.
● Coordinate investigative efforts related to customer claims, review documentation, and escalate for approval when required.
● Analyze account claims and determine appropriate resolutions within assigned authority levels.
How Success Is Measured
● Quality and accuracy of customer interactions
● Retention and save rates
● Adherence to call flow and service standards
● Timeliness and accuracy of documentation
● Attendance, punctuality, and schedule adherence

Qualifications Required
● High school diploma or equivalent (some college preferred)
● 1-3 years of experience in customer service, hospitality, or a related customer-facing role
● Strong verbal and written communication skills
● Solid computer proficiency and ability to work across multiple systems simultaneously
● Demonstrated ability to balance customer satisfaction with policy and program integrity
● Consistent attendance and punctuality

Preferred Experience:
● Experience working with CRM systems.
● Familiarity with Google Workspace tools.
● Experience in retention-focused or subscription-based environments.
Skills & Attributes
● Strong problem-solving and critical-thinking abilities.
● Ability to remain calm and professional in high-volume or escalated situations.
● Detail-oriented with a high degree of accuracy.
● Self-motivated, dependable, and able to work both independently and collaboratively.
● Comfortable working in a fast-paced, metric-driven environment.

Compensation:
● $18 - $26/hour
● Benefits (Upon Conversion to Full-Time)
● 100% company-paid Medical, Dental, and Vision insurance
● Generous bonus program
● Unlimited vacation policy
● Paid Sick Leave and Paid Holidays
● 401(k) plan with company match
● Student Loan Repayment Program and 529 Education Savings Plan
● Paid Parental Leave and Dependent Care support
● Training and Education Reimbursement
● Paid Parking
● Pet Insurance and Employee Referral Rewards

This role follows a hybrid schedule for San Diego-based employees, with a mix of in-office and remote
workdays. Onsite employees enjoy complimentary lunches, snacks, beverages, and access to a dogfriendly
office environment.


ABOUT KORE1
Specializing in professional and technical recruiting, KORE1 is committed to supporting top IT, Engineering, Creative, Scientific, Accounting and Finance professionals in their career paths. We build deep relationships with leading companies, connecting them to exceptional talent every day. With extensive industry expertise and unmatched opportunities, our goal is to provide a unique experience for our contractors and consultants as they prepare for their next role. We are passionate about matching the right people with the right companies.

Kore1 provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Kore1 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Kore1 expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Kore1's employees to perform their job duties may result in discipline up to and including discharge.
Education:Employment Type: CONTRACTOR

Apply