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Remote Customer Service Representative Jobs in Markham, ON

Vosyn

ESG & CSR - Master-Level Internship

Etobicoke, ON · On-site +1

$32/hr

ESG & CSR - Master-Level Internship Level: Master's Level Internship Department: ESG & CSR ... Remote (with hybrid options in Toronto) Compensation: Hourly ($32) About Us: At Vosyn, we embrace ...

Globe Life Insurance

Be Seen First

Entry Level Customer Sales Representative (100% Remote)

Toronto, ON · Remote

CA$60K - CA$80K/yr

Customer service. Sales. Time management. Relationship building. Professional confidence. As you gain experience and demonstrate consistent performance, there may be opportunities to take on greater ...

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All JobsCustomer Service Representative JobsRemote Customer Service Representative JobsRemote Customer Service Representative Jobs in Markham, ON

Remote Customer Service Representative information

See Markham, ON salary details

$8

$17

$30

How much do remote customer service representative jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for remote customer service representative in Markham, ON is $17.05, according to ZipRecruiter salary data. Most workers in this role earn between $13.21 and $18.90 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a remote customer service representative?

To thrive as a Remote Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM software, ticketing systems, and communication platforms like Zendesk or Salesforce is often required. Exceptional active listening, patience, and time management skills help you stand out in this role. These skills and qualities are vital for efficiently resolving customer inquiries, ensuring satisfaction, and maintaining productivity in a remote environment.

What is the difference between Remote Customer Service Representative vs Remote Technical Support Specialist?

AspectRemote Customer Service RepresentativeRemote Technical Support Specialist
Required CredentialsHigh school diploma or equivalent; customer service experienceTechnical certifications or knowledge; troubleshooting skills
Work EnvironmentCall centers, online chat, email supportRemote troubleshooting, software, hardware support
Employer & Industry UsageRetail, telecom, e-commerceIT, software, electronics
Common Search & ComparisonCustomer service roles, remote support jobsTechnical support roles, IT helpdesk jobs

The main difference between a Remote Customer Service Representative and a Remote Technical Support Specialist lies in their focus and skill set. Customer Service Representatives handle general inquiries, billing, and product information, while Technical Support Specialists troubleshoot technical issues and provide specialized assistance. Both roles often work remotely, but Technical Support roles require more technical knowledge and certifications. Understanding these distinctions helps job seekers find the right position based on their skills and interests.

How do remote customer service representatives maintain effective communication and collaboration with their team while working from home?

Remote Customer Service Representatives typically use a combination of chat platforms, video meetings, and shared documentation tools to stay connected with their team. Daily or weekly check-ins are common to discuss updates, challenges, and best practices, helping everyone stay aligned and supported. Many companies also provide dedicated communication channels for real-time problem-solving or escalation, ensuring remote team members never feel isolated. Building rapport with colleagues remotely can take some extra effort, but frequent virtual interactions and team-building activities help foster a collaborative work culture.

What does a remote customer service representative do?

A Remote Customer Service Representative assists customers with inquiries, issues, or complaints through phone, email, chat, or other online platforms while working from a location outside of a traditional office. Their main duties include answering questions about products or services, troubleshooting problems, processing orders or returns, and ensuring customer satisfaction. They use various communication tools and company databases to resolve issues efficiently and professionally. This role requires strong communication skills, patience, and the ability to multitask effectively in a remote environment.

How do I become a remote customer service representative?

To become a remote customer service representative, you typically need a high school diploma or equivalent, strong communication skills, and experience with customer service or related tools like live chat or CRM software. Many employers also require a quiet workspace and reliable internet connection, and some roles may prefer or require specific certifications or training in customer service techniques.
What are the most commonly searched types of Customer Service Representative jobs in Markham, ON? The most popular types of Customer Service Representative jobs in Markham, ON are:
What are popular job titles related to Remote Customer Service Representative jobs in Markham, ON? For Remote Customer Service Representative jobs in Markham, ON, the most frequently searched job titles are:
What job categories do people searching Remote Customer Service Representative jobs in Markham, ON look for? The top searched job categories for Remote Customer Service Representative jobs in Markham, ON are:
What cities near Markham, ON are hiring for Remote Customer Service Representative jobs? Cities near Markham, ON with the most Remote Customer Service Representative job openings:
Remote Customer Service Representative jobs near you
Infographic showing various Remote Customer Service Representative job openings in Markham, ON as of August 2026, with employment types broken down into 80% Full Time, 8% Part Time, and 12% Contract. Highlights an 100% Remote job distribution, with an average salary of $35,473 per year, or $17.1 per hour.

Customer Service Representative

Inspire Direct Marketing

Toronto, ON • Remote

$20 - $24/hr

Full-time

Medical

Re-posted 12 days ago

Job description

Customer Service Representative
Each day and each call can be different. We find new child sponsors, welcome new donors, renew event participants, and invite donors to give monthly. We thank, connect, engage and inspire. We look for creative new ways to delight on every call. We are all about teamwork, customer connections and most importantly, having fun while we do it.

Quit your day job, come help us save the world!

$20.00-$24.00/hour + Benefits.
Who We Are:

If you are a mature sales or call center agent, come join our team of professional fundraisers to elevate your career and use your skills to help make our world a better place.

We are a Canadian agency on a mission to inspire fundraising. We provide a warm and friendly voice to the largest and most respected charities in Canada. Our team is passionate, engaged and extremely effective. We call existing supporters to raise funds for important causes around the globe. So while there are no cold calls or high-pressure tactics, we are a performance team and results matter. We hope they motivate you as well.


Job Description:

Inspire fundraisers connect with, laugh with and uplift the lives of our client's donors - even if just for a few moments. Their work goes beyond raising funds for some of the world's most worthwhile causes; it's about creating a human connection with every donor. They enjoy being able to deliver world-class results autonomously, while representing great causes and being part of a passionate team.
This is a full-time, zero-commission, outbound, work-from-home position.

You Provide:

  • Availability to work 1:00pm to 10:00pm Mon -Thu and 10:00am to 7:00pm Fri (EST)
  • You are looking for full-time hours, 40 hours a wee
  • You are technically savvy and self-reliant
  • A minimum of 2 years' customer service and call center experience
  • Availability to work occasional Saturday shifts (10:00am to 5:00pm)
  • You love talking to people and are a great communicator

We Provide:

  • $20.00 - $24.00 hourly w bonuses
  • Permanent, full-time employment with consistent hours and growth opportunities
  • Engagement with world-class charitable organizations
  • 100% paid training and health benefits (at 3 months)
  • Training opportunities, lunch-and-learns, workshops
  • Team culture and activities, ice breakers, community events

Requirements:

  • A professional work from home office space
  • High-speed cabled internet connection (min of 25 mbps down/5 mbps up)
  • A USB headset and webcam
  • A newer-version Windows PC or laptop computer (Apple or Mac are not supported


Inspire is committed to Employment Equity and Diversity. We do not discriminate against any employee or applicant for employment because of national origin, race, religion, ethnicity, age, disability, sex, sexual orientation, gender identity, veteran status or any other federal, provincial, or local protected class. We welcome and encourage applications from persons with disabilities. Accommodations are available upon request for candidates who participate in all aspects of the selection process.

There are no fees to apply. If you are looking to be part of something bigger than yourself and to join a mature call center team with opportunities to grow and support your peers; we would love to hear from you.

Please note: We thank everyone for their interest however only the best qualified candidates may be contacted.



Employment Type: FULL_TIME

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