ZipRecruiter

Log In

2

Remote Customer Service Representative Jobs in Lebanon, IN

Liveops

Remote Spanish Bilingual Customer Service

Carmel, IN · Remote

$15.50 - $19.50/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

Liveops

Remote Spanish Bilingual Customer Service

Fishers, IN · Remote

$14.50 - $18.25/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

Dollar Tree

Customer Service Associates

Indianapolis, IN · On-site +1

$13.75 - $19/hr

As a Customer Service Associate II, you'll be responsible for assisting with the daily operations of your assigned store, from merchandising to supporting customers. While focusing on providing a ...

HMG Careers

Sales Representative Remote

Indianapolis, IN · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Representative Remote

Romney, IN · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

previous pagenext page

Showing results 21-40

All JobsCustomer Service Representative JobsRemote Customer Service Representative JobsRemote Customer Service Representative Jobs in Lebanon, IN

Remote Customer Service Representative information

See Lebanon, IN salary details

$9

$18

$25

How much do remote customer service representative jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for remote customer service representative in Lebanon, IN is $18.01, according to ZipRecruiter salary data. Most workers in this role earn between $14.76 and $20.05 per hour, depending on experience, location, and employer.

What does a remote customer service representative do?

A Remote Customer Service Representative assists customers with inquiries, issues, or complaints through phone, email, chat, or other online platforms while working from a location outside of a traditional office. Their main duties include answering questions about products or services, troubleshooting problems, processing orders or returns, and ensuring customer satisfaction. They use various communication tools and company databases to resolve issues efficiently and professionally. This role requires strong communication skills, patience, and the ability to multitask effectively in a remote environment.

What are the key skills and qualifications needed to thrive as a remote customer service representative?

To thrive as a Remote Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM software, ticketing systems, and communication platforms like Zendesk or Salesforce is often required. Exceptional active listening, patience, and time management skills help you stand out in this role. These skills and qualities are vital for efficiently resolving customer inquiries, ensuring satisfaction, and maintaining productivity in a remote environment.

How do remote customer service representatives maintain effective communication and collaboration with their team while working from home?

Remote Customer Service Representatives typically use a combination of chat platforms, video meetings, and shared documentation tools to stay connected with their team. Daily or weekly check-ins are common to discuss updates, challenges, and best practices, helping everyone stay aligned and supported. Many companies also provide dedicated communication channels for real-time problem-solving or escalation, ensuring remote team members never feel isolated. Building rapport with colleagues remotely can take some extra effort, but frequent virtual interactions and team-building activities help foster a collaborative work culture.

What is the difference between Remote Customer Service Representative vs Remote Technical Support Specialist?

AspectRemote Customer Service RepresentativeRemote Technical Support Specialist
Required CredentialsHigh school diploma or equivalent; customer service experienceTechnical certifications or knowledge; troubleshooting skills
Work EnvironmentCall centers, online chat, email supportRemote troubleshooting, software, hardware support
Employer & Industry UsageRetail, telecom, e-commerceIT, software, electronics
Common Search & ComparisonCustomer service roles, remote support jobsTechnical support roles, IT helpdesk jobs

The main difference between a Remote Customer Service Representative and a Remote Technical Support Specialist lies in their focus and skill set. Customer Service Representatives handle general inquiries, billing, and product information, while Technical Support Specialists troubleshoot technical issues and provide specialized assistance. Both roles often work remotely, but Technical Support roles require more technical knowledge and certifications. Understanding these distinctions helps job seekers find the right position based on their skills and interests.

How do I become a remote customer service representative?

To become a remote customer service representative, you typically need a high school diploma or equivalent, strong communication skills, and experience with customer support or related tools like CRM software. Many employers also require a reliable internet connection and a quiet workspace, and some roles may prefer prior experience or certifications in customer service. Training is often provided by the employer after hiring.

What are the most commonly searched types of Customer Service Representative jobs in Lebanon, IN?

The most popular types of Customer Service Representative jobs in Lebanon, IN are:

What are popular job titles related to Remote Customer Service Representative jobs in Lebanon, IN?

For Remote Customer Service Representative jobs in Lebanon, IN, the most frequently searched job titles are:

What job categories do people searching Remote Customer Service Representative jobs in Lebanon, IN look for?

The top searched job categories for Remote Customer Service Representative jobs in Lebanon, IN are:

What cities near Lebanon, IN are hiring for Remote Customer Service Representative jobs?

Cities near Lebanon, IN with the most Remote Customer Service Representative job openings:

Remote Customer Service Representative jobs near you
Infographic showing various Remote Customer Service Representative job openings in Lebanon, IN as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 19% Part Time, and 6% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $37,453 per year, or $18 per hour.

Field Service Representative - NW Indianapolis

MRINetwork Jobs

Indianapolis, IN • Remote

Full-time

Medical, Dental, Vision, PTO

Re-posted 28 days ago

Job description

My client, a leading manufacturer of capital equipment serving industrial and manufacturing clients across North America, is seeking a mechanically inclined, customer-focused Technical (Field) Service Representative to join our growing field service team. This is an excellent opportunity to join a technology-leading company in a high-growth, high-impact industry.

Key Responsibilities

  • Install, commission, and service capital equipment at customer sites
  • Perform preventative maintenance, diagnostics, and repairs on mechanical systems (electrical troubleshooting a plus)
  • Provide both remote and on-site technical support and training for customers
  • Document service activities and maintain accurate records
  • Collaborate with engineering and sales teams to resolve customer issues
  • Travel regionally and occasionally nationally (50%+ travel required)

Ideal Candidate Profile

  • Education: Associate degree or technical certification in Mechanical Engineering Technology, Mechatronics, Industrial Maintenance, or related field (Ivy Tech or similar trade schools preferred)
  • Experience: 4+ years in a service technician or mechanical support role.  Customer-facing capital equipment industry experience desired.  Experience within the furniture, auto and boat seating, and/or apparel a plus.
  • Skills:
    • Strong mechanical aptitude; able to read mechanical drawings and schematics
    • Basic understanding of electrical systems (wiring, sensors, PLCs a plus)
    • Familiarity with CAD software preferred
    • Excellent communication and customer service skills
    • Self-starter with the ability to work independently in the field
  • Other Requirements:
    • Valid driver’s license and clean driving record.  Passport for occasional travel into Canada or Mexico.
    • Ability to lift 50 lbs and work in industrial environments
    • Willingness to travel 50-75%

What We Offer

  • Competitive base salary
  • Vehicle allowance and mileage reimbursement
  • Training and professional development
  • Benefits package includes medical, dental, vision, PTO and holidays
  • Career growth opportunities into senior service or technical sales