ZipRecruiter

Log In

2

Remote Customer Service Representative Jobs in Ladson, SC

previous pagenext page

Showing results 21-40

All JobsCustomer Service Representative JobsRemote Customer Service Representative JobsRemote Customer Service Representative Jobs in Ladson, SC

Remote Customer Service Representative information

See Ladson, SC salary details

$9

$17

$25

How much do remote customer service representative jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for remote customer service representative in Ladson, SC is $17.67, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $19.66 per hour, depending on experience, location, and employer.

What does a remote customer service representative do?

A Remote Customer Service Representative assists customers with inquiries, issues, or complaints through phone, email, chat, or other online platforms while working from a location outside of a traditional office. Their main duties include answering questions about products or services, troubleshooting problems, processing orders or returns, and ensuring customer satisfaction. They use various communication tools and company databases to resolve issues efficiently and professionally. This role requires strong communication skills, patience, and the ability to multitask effectively in a remote environment.

What are the key skills and qualifications needed to thrive as a remote customer service representative?

To thrive as a Remote Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM software, ticketing systems, and communication platforms like Zendesk or Salesforce is often required. Exceptional active listening, patience, and time management skills help you stand out in this role. These skills and qualities are vital for efficiently resolving customer inquiries, ensuring satisfaction, and maintaining productivity in a remote environment.

How do remote customer service representatives maintain effective communication and collaboration with their team while working from home?

Remote Customer Service Representatives typically use a combination of chat platforms, video meetings, and shared documentation tools to stay connected with their team. Daily or weekly check-ins are common to discuss updates, challenges, and best practices, helping everyone stay aligned and supported. Many companies also provide dedicated communication channels for real-time problem-solving or escalation, ensuring remote team members never feel isolated. Building rapport with colleagues remotely can take some extra effort, but frequent virtual interactions and team-building activities help foster a collaborative work culture.

What is the difference between Remote Customer Service Representative vs Remote Technical Support Specialist?

AspectRemote Customer Service RepresentativeRemote Technical Support Specialist
Required CredentialsHigh school diploma or equivalent; customer service experienceTechnical certifications or knowledge; troubleshooting skills
Work EnvironmentCall centers, online chat, email supportRemote troubleshooting, software, hardware support
Employer & Industry UsageRetail, telecom, e-commerceIT, software, electronics
Common Search & ComparisonCustomer service roles, remote support jobsTechnical support roles, IT helpdesk jobs

The main difference between a Remote Customer Service Representative and a Remote Technical Support Specialist lies in their focus and skill set. Customer Service Representatives handle general inquiries, billing, and product information, while Technical Support Specialists troubleshoot technical issues and provide specialized assistance. Both roles often work remotely, but Technical Support roles require more technical knowledge and certifications. Understanding these distinctions helps job seekers find the right position based on their skills and interests.

How do I become a remote customer service representative?

To become a remote customer service representative, you typically need a high school diploma or equivalent, strong communication skills, and experience with customer support or related tools like CRM software. Many employers also require a reliable internet connection and a quiet workspace, and some roles may prefer prior experience or certifications in customer service. Training is often provided by the employer after hiring.

What are the most commonly searched types of Customer Service Representative jobs in Ladson, SC?

The most popular types of Customer Service Representative jobs in Ladson, SC are:

What job categories do people searching Remote Customer Service Representative jobs in Ladson, SC look for?

The top searched job categories for Remote Customer Service Representative jobs in Ladson, SC are:

What cities near Ladson, SC are hiring for Remote Customer Service Representative jobs?

Cities near Ladson, SC with the most Remote Customer Service Representative job openings:

Remote Customer Service Representative jobs near you
Infographic showing various Remote Customer Service Representative job openings in Ladson, SC as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $36,744 per year, or $17.7 per hour.

Customer Service Representative (E-commerce)

Allegiance Flag Supply

Charleston, SC • On-site, Remote

$15 - $20.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

Key responsibilities

  • Assist customers across multiple support channels with warmth, professionalism, and confidence.

  • Take ownership of customer issues from question to solution, using available resources to resolve problems efficiently.

  • Manage a steady volume of customer conversations while maintaining accuracy, quality, and customer satisfaction.

Job description

At Allegiance Flag Supply, we believe the American flag should be crafted with the same pride, dedication, and craftsmanship that it represents. Our flags are sewn in America using American-sourced materials, supporting American jobs and manufacturing. When you join our team, you become part of a team that takes real pride in the products we make and the customers we serve. Our Customer Experience team protects that standard.
We're looking for a Customer Service Specialist who genuinely enjoys helping people, solving problems, and getting things done. You'll join a fast-moving, seasonally high-volume Customer Experience team where you'll be trusted to use good judgment, take ownership, and deliver thoughtful, efficient solutions. We embrace technology, AI, and automation to work smarter while keeping great white-glove customer service at the center of what we do.
PLEASE NOTE: Applicants will only be considered if they complete our Culture Index Survey linked below. This is a required part of our hiring process and helps us better understand how you might thrive within our team and company culture.
https://go.cultureindex.com/p/PThLXKiQoFgcNptx2ev
Location: Charleston, SC or Regional Remote | Full-Time
Typical Schedule: Monday-Friday, 9 AM-5 PM ET, with flexibility during peak seasons as business needs required
Responsibilities
  • Deliver exceptional customer experiences: Assist customers across phone, email, chat, social, and other support channels with warmth, professionalism, and confidence.
  • Own the resolution: Take customer issues from question to solution whenever possible, using the information and resources available to minimize unnecessary back-and-forth.
  • Work efficiently: Manage a steady volume of customer conversations while balancing speed, accuracy, quality, and customer satisfaction.
  • Use good judgment: Know when you can confidently solve something, when you need to dig deeper, and when an issue truly needs to be escalated.
  • Follow processes with precision: Use documented policies, workflows, and customer and order information to make accurate decisions without overlooking important details.
  • Work alongside AI and automation: Use AI-powered tools, automation, macros, and workflows to work smarter and faster while knowing when human judgment and a personal touch matter most.
  • Stay organized and accountable: Prioritize your workload, maintain clear documentation, follow through on commitments, and communicate proactively.
  • Become a product and process expert: Build a strong understanding of our products, policies, systems, and customer experience standards.
  • Help us get better: Notice recurring questions, customer friction, and process gaps and bring forward observations and recommendations for how we can improve.
  • Strengthen our knowledge: Help keep internal and customer-facing resources accurate, useful, and up to date.
  • Support the team: Collaborate, share knowledge, and jump in where needed, especially during our busiest seasons.

What You Bring
Experience & Mindset
  • 1-3 years of customer service experience, preferably in e-commerce, retail, hospitality, software support, or another fast-paced customer-focused environment.
  • Ownership and follow-through: When something is yours, you see it through and communicate when something gets in the way.
  • Growth mindset: You're open to feedback, willing to learn, and able to apply what you've learned the next time.
  • Independence and collaboration: You're comfortable working autonomously but know when to pull in a teammate or ask for help.
  • Composure: You can stay level-headed through difficult customer conversations, changing priorities, and high-volume periods.

Customer Service Excellence
  • Strong communication skills: You communicate clearly and confidently, both in writing and conversation, and know how to adjust your approach based on the customer and situation.
  • Problem-solving ability: You're resourceful, curious, and comfortable looking for answers and working through challenges.
  • Judgment & decision-making: You use available information and established guidelines to make confident, thoughtful decisions, knowing when to act independently and when to escalate.
  • Attention to detail: You catch the small things and take pride in getting orders, refunds, replacements, returns, and documentation right.
  • Efficiency and organization: You can manage multiple conversations and priorities while meeting expectations for productivity, responsiveness, quality, and customer satisfaction.
  • Tech adaptability: You're comfortable learning new systems and working alongside AI, automation, macros, workflows, and knowledge tools.
  • Experience with Gorgias, Shopify, ShipStation, or similar e-commerce/customer support platforms is a plus, but not required.

You'll Thrive Here If...
  • You like solving tickets and the satisfaction of getting things done.
  • You naturally look at the information available to you before asking someone else for the answer.
  • You care about getting things right, but you don't believe every problem needs to become complicated.
  • You can move quickly without sacrificing attention to detail.
  • You enjoy learning new tools and finding better ways to work.
  • You take feedback, apply it, and keep growing.
  • You notice when something doesn't make sense and speak up, ideally with an idea for how to make it better.
  • You're comfortable owning your work independently and enjoy being part of a team that holds a high standard.
  • You genuinely care about leaving the customer in a better place than you found them.

Why Join Allegiance Flag Supply?
  • Remote flexibility with local connection: This role is primarily remote, with a preference for candidates in the Charleston, SC area or within a few hours of our North Charleston facility. We value bringing our team together periodically for company events, team meetings, training, and other opportunities to connect in person.
  • Mission with meaning: Be part of a growing American company committed to quality, integrity, patriotism, and supporting American jobs and manufacturing.
  • Room to grow: We invest in our people and create opportunities to learn new skills, take on new challenges, and grow your career as the company evolves.
  • A team that works together: Join a collaborative team that values ownership, high standards, new ideas, and helping one another succeed.
  • Modern ways of working: Be part of a Customer Experience team that embraces AI, automation, technology, and continuous improvement while keeping exceptional human service at the center.
  • Benefits that support you: Medical, dental, vision, and life insurance; 401(k) with company matching; paid time off; and parental leave.

Remote Work Expectations
You'll need a reliable internet connection and a distraction-free workspace that allows you to be fully engaged during working hours and virtual meetings.

Apply