Remote Customer Service Representative Jobs in Houston, MS

Summary:

The Commercial Loan Closing Specialist Sr. is responsible for reviewing and organizing all necessary documentation to finalize complex commercial loan transactions. This includes ensuring accuracy, compliance with regulations, and facilitating with various parties involved, such as lenders, borrowers, and legal teams. The role involves meticulous attention to detail and a thorough understanding of commercial loan terms including legal concepts, collateral acceptability, and final closing conditions. The Commercial Loan Closer Sr. is responsible for initiating and driving the loan closing process while managing and expediting complex and concurrent processes. Expertise in review and interpretation of deal structures and legal documentation along with working through "gray areas" presented is required. Additionally Commercial Loan Closer Sr.'s work closely with Underwriters and Relationship Managers to resolve any outstanding issues and facilitate a smooth and timely closing.

Duties and Responsibilities:

As a Senior Commercial Loan Closer, your role involves overseeing and managing the entire commercial loan closing process. Responsibilities include:

• Leadership: Provide leadership and guidance to deal teams, ensuring cohesion and effective collaboration. Mitigates issues/questions being elevated to Management.
• Complex Transactions: Handle intricate and high-value commercial loan transactions, demonstrating an advanced understanding of complex financial structures.
• Compliance Oversight: Ensure strict adherence and serve as control point to regulatory requirements (such as Flood and OFAC) and industry standards (such as Construction Monitoring and Specialized business needs) throughout the loan closing process.
• Problem Resolution: Address and resolve complex lending issues that may arise during the closing process, facilitate and collaborate with various stakeholders to find solutions.
• Training and Mentoring: Train and mentor junior loan closers, sharing expertise and best practices to enhance the team's overall performance.
• Process Improvement: Identify opportunities to enhance efficiency and effectiveness in the loan closing process, and work with management to implement improvements where needed.
• Client Interaction: Engage with clients, lenders, and legal teams to facilitate smooth and transparent communication throughout the closing stages.
• Risk Management: Assess through critical thinking and mitigate potential risks associated with commercial loan transactions, ensuring the protection of the institution's interests along with that of our fellow collogues and borrowers.
• Quality Assurance: Implement quality control measures to guarantee the accuracy and completeness of loan documentation.
• Strategic Decision-Making: Participate in strategic decision-making related to commercial loan operations, providing insights and recommendations based on experience and industry knowledge.
• Performs other duties as assigned.

Basic Qualifications:

• Bachelor's Degree
• 7+ Years Commercial Loan Closing or Commercial Loan Administration.

Preferred Qualifications:

• Communication Skills: Effectively communicating with various stakeholders, including lenders, borrowers, and internal and external teams.
• Detail-Oriented: Meticulously checking details of the Credit Approval and Draft loan documentation to ensure all aspects of the loan closing process are accurate, error-free and comply with policy.
• Time Management: Managing a large complex commercial loan portfolio encompassing multiple tasks and deadlines to ensure timely completion of loan closings.
• Problem-Solving: Identifying, decisioning and resolving issues and discrepancies that may arise during the loan closing process in a proactive and efficient manner through strong critical thinking and analytical skills.
• Partner Collaboration and Category of One Service: Providing excellent service to both internal and external clients throughout the closing process.
• Technical Proficiency: Utilizing loan management software and other tools to streamline processes and maintain accurate records.
• Adaptability: Leading and adapting to changes in procedures, regulations, or industry practices to ensure ongoing effectiveness in the role.

Exempt Status: (Yes= not eligible for overtime pay) (No= eligible for overtime pay)

Workplace Type:

Our Approach to Office Workplace Type

Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.

Compensation Range:

The compensation range represents the anticipated low and high end of the base compensation range for this position. Actual compensation will vary based on various factors including but not limited to location, experience, and education. Colleagues in this position are also eligible to participate in an applicable incentive compensation plan. In addition, Huntington provides a variety of benefits to colleagues, including health insurance coverage, wellness program, life and disability insurance, retirement savings plan, paid leave programs, paid holidays and paid time off (PTO).

Huntington is an Equal Opportunity Employer.

Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.

Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.