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Remote Customer Service Representative Jobs in Florida, PR

Huntington

Auto Finance Market Manager 3

Florida, PR · On-site +1

... and customer service. * Makes decisions and acts in accordance with established policies and ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

Huntington

EDW Application Architect, Sr

Florida, PR · On-site +1

... services domain. * Proficiency in software architecture patterns, data warehousing and cloud ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

All JobsCustomer Service Representative JobsRemote Customer Service Representative JobsRemote Customer Service Representative Jobs in Florida, PR

Remote Customer Service Representative information

See Florida, PR salary details

$8

$15

$22

How much do remote customer service representative jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for remote customer service representative in Florida, PR is $15.99, according to ZipRecruiter salary data. Most workers in this role earn between $13.08 and $17.79 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a remote customer service representative?

To thrive as a Remote Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM software, ticketing systems, and communication platforms like Zendesk or Salesforce is often required. Exceptional active listening, patience, and time management skills help you stand out in this role. These skills and qualities are vital for efficiently resolving customer inquiries, ensuring satisfaction, and maintaining productivity in a remote environment.

What is the difference between Remote Customer Service Representative vs Remote Technical Support Specialist?

AspectRemote Customer Service RepresentativeRemote Technical Support Specialist
Required CredentialsHigh school diploma or equivalent; customer service experienceTechnical certifications or knowledge; troubleshooting skills
Work EnvironmentCall centers, online chat, email supportRemote troubleshooting, software, hardware support
Employer & Industry UsageRetail, telecom, e-commerceIT, software, electronics
Common Search & ComparisonCustomer service roles, remote support jobsTechnical support roles, IT helpdesk jobs

The main difference between a Remote Customer Service Representative and a Remote Technical Support Specialist lies in their focus and skill set. Customer Service Representatives handle general inquiries, billing, and product information, while Technical Support Specialists troubleshoot technical issues and provide specialized assistance. Both roles often work remotely, but Technical Support roles require more technical knowledge and certifications. Understanding these distinctions helps job seekers find the right position based on their skills and interests.

How do remote customer service representatives maintain effective communication and collaboration with their team while working from home?

Remote Customer Service Representatives typically use a combination of chat platforms, video meetings, and shared documentation tools to stay connected with their team. Daily or weekly check-ins are common to discuss updates, challenges, and best practices, helping everyone stay aligned and supported. Many companies also provide dedicated communication channels for real-time problem-solving or escalation, ensuring remote team members never feel isolated. Building rapport with colleagues remotely can take some extra effort, but frequent virtual interactions and team-building activities help foster a collaborative work culture.

What does a remote customer service representative do?

A Remote Customer Service Representative assists customers with inquiries, issues, or complaints through phone, email, chat, or other online platforms while working from a location outside of a traditional office. Their main duties include answering questions about products or services, troubleshooting problems, processing orders or returns, and ensuring customer satisfaction. They use various communication tools and company databases to resolve issues efficiently and professionally. This role requires strong communication skills, patience, and the ability to multitask effectively in a remote environment.

How do I become a remote customer service representative?

To become a remote customer service representative, you typically need a high school diploma or equivalent, strong communication skills, and experience with customer service or related tools like live chat or CRM software. Many employers also require a quiet workspace and reliable internet connection, and some roles may prefer or require specific certifications or training in customer service techniques.

What are the most commonly searched types of Customer Service Representative jobs in Florida, PR?

The most popular types of Customer Service Representative jobs in Florida, PR are:

What job categories do people searching Remote Customer Service Representative jobs in Florida, PR look for?

The top searched job categories for Remote Customer Service Representative jobs in Florida, PR are:

What cities near Florida, PR are hiring for Remote Customer Service Representative jobs?

Cities near Florida, PR with the most Remote Customer Service Representative job openings:

Remote Customer Service Representative jobs near you
Infographic showing various Remote Customer Service Representative job openings in Florida, PR as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $33,249 per year, or $16 per hour.

Senior Transmission Line Engineer - Remote (Puerto Rico)

ICF

Ponce, PR • On-site, Remote

$102K - $140K/yr

Full-time

Retirement

Posted 23 days ago

Job description

Title: Senior Transmission Line Engineer

Location: Remote Puerto Rico

Ready to make a difference?

We are seeking a Senior Transmission Line Engineer to support and advance our growing transmission engineering practice. In this role, you will provide seniorlevel technical expertise, lead complex design and analysis work, mentor junior engineers, and ensure highquality deliverables across a wide range of transmission line engineering projects for utility clients.

Our team is passionate about reengineering the way electric utilities solve their toughest challenges. We combine innovation, technical rigor, and a clientfirst mindset to deliver exceptional engineering solutions-from detailed design to advanced modeling and analysis.

Why you will love working here:

  • Quality of life: Fully remote, flexible schedule, work-life balance

  • Investment in you: Access to professional development resources, Retirement Plan, Well-Being Program, & Family Support

  • And many, many more (Ask your recruiter for more details!)

The Ideal Candidate

  • Highly motivated engineering leader who takes pride in delivering exceptional services and ensuring projects are completed accurately and on schedule

  • Proactive team leader who understands how to motivate, direct, and manage the work of others

  • Strong communicator who effectively defines and prioritizes group objectives, trains and mentors individually and collectively, and contributes to a positive team dynamic

  • Demonstrates initiative, self-sufficiency, and the ability to work productively from a home office without direct supervision

  • Committed to continuous learning and process improvement, consistently seeking opportunities to enhance quality and efficiency

  • Embraces new responsibilities and eagerly acquires new skill sets as needed to support evolving project and industry demands.

What you will be doing:

  • Lead and oversee complex transmission line designs from conceptual engineering through final design, including EFM, conductor sizing, induction, impedance, losses, and voltage drop analysis.

  • Provide seniorlevel technical expertise and direction to design staff, ensuring technical accuracy, best practices, and industryleading design solutions.

  • Perform key engineering studies such as conductor economic evaluations, lightning performance, grounding calculations, and electrical clearance determinations per NESC and applicable standards.

  • Interpret and apply regulatory requirements including NERC, FERC, and regional standards, and ensure compliance across project deliverables.

  • Prepare and review technical documentation such as specifications, data sheets, RFQs, bid evaluations, vendor drawings, and purchase recommendations.

  • Collaborate with project managers on scopes, schedules, budgets, staffing plans, construction support, and change order management.

  • Perform and review QA/QC for engineering deliverables, production drawings, CAD outputs, and construction administration activities, resolving designrelated field issues.

  • Conduct and lead field inspections, measurements, calculations, and installation reviews for both public and private clients.

  • Develop and present technical reports, support marketing and business development efforts, and build strong relationships with clients and contractors.

  • Provide mentorship, leadership, and guidance to less experienced engineers, ensuring effective crossdiscipline communication and adherence to company safety, quality, and performance standards.

What you need to have (minimum qualifications):

  • B.S. in Electrical, Civil, Mechanical, or Power Engineering (or related field)

  • 5+ years of transmission line engineering experience (design, analysis, modeling, or similar)

  • 5+ years of experience working with an electric utility, EPC, or engineering consulting firm

  • 5+ years of experience working in PLSCADD

What we would like you to have (preferred qualifications):

  • 8+ years of transmission line engineering experience (design, analysis, modeling, or similar)

  • 8+ years of experience working with an electric utility, EPC, or engineering consulting firm

  • 8+ years of experience working in PLSCADD

  • People management and mentorship experience

  • Experience directing and reviewing the work of others for quality assurance and delivering constructive feedback

  • Knowledge of the practical application of industry standards such as: NESC, IEEE, ANSI, FERC881, and FAC008 standards

  • Ability to plan and manage assignments and clearly communicate barriers to complete tasks on budget/schedule

  • Initiative to embrace continuous learning toward becoming an expert on the programs and services you represent

To learn more about this team and how our grid engineering solutions help electric utilities balance cutting-edge technology with cost-efficiency and reliability > ICF Power Delivery Services

#GEA25

#POWERDELIVERY

#INDEED

#LI-CC1


Bot and Third-Party Applications

Please note that this application must be submitted directly by the applicant for consideration.Failure to do so may result in the application being excluded for consideration.Applicants needing an accommodation for disability or religious purposes in connection with the application process should contactCandidateaccommodation@icf.comfor assistance.

Working at ICF

ICF is a global advisory and technology services provider, but we're not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer.Together, our employees are empowered to share theirexpertiseand collaborate with others to achieve personal and professional goals. For more information, please read ourEEOpolicy.

We will consider for employment qualified applicants with arrest and conviction records.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals withsincerely heldreligious beliefs, in all phases of the application and employment process. To requestan accommodation,please emailCandidateaccommodation@icf.comand we will be happy toassist. All information you provide will be kept confidential and will be used only to the extentrequiredto provide needed reasonable accommodations.

Read more aboutworkplacediscriminationrightsor our benefit offerings which are included in theTransparency in (Benefits) CoverageAct.

Candidate AI Usage Policy

At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate orassistwith responses during interviews (whether in-person or virtual) is notpermitted. This policy is in place tomaintainthe integrity and authenticity of the interview process.

However, we understand that some candidates may require accommodationthat involves the use of AI. Ifsuch anaccommodation is needed, candidates are instructed to contact us in advance atcandidateaccommodation@icf.com. Weare dedicated to providingthe necessary support to ensure that all candidates have an equal opportunity to succeed.


Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.

The pay range for this position based on full-time employment is:

$89,222.00 - $183,531.00Puerto Rico Remote Office (PR99)

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