AO is seeking motivated, service-driven professionals to join our growing virtual team as Remote ... Our representatives help individuals and families understand supplemental insurance products ...
New
AO is seeking motivated, service-driven professionals to join our growing virtual team as Remote ... Our representatives help individuals and families understand supplemental insurance products ...
New
General Clerk lll
Elizabeth City, NC · On-site +1
$16.75 - $21/hr
At Sawdey Solution Services, we recognize that attracting the best talent is key to our strategy ... Must be able to effectively communicate with customer and fulfill all duties and responsibilities ...
General Clerk lll
Elizabeth City, NC · On-site +1
$16.75 - $21/hr
At Sawdey Solution Services, we recognize that attracting the best talent is key to our strategy ... Must be able to effectively communicate with customer and fulfill all duties and responsibilities ...
Senior Procurement Technician
Elizabeth City, NC · On-site +1
At Sawdey Solution Services, we recognize that attracting the best talent is key to our strategy ... Must be able to effectively communicate with customer and fulfill all duties and responsibilities ...
Senior Procurement Technician
Elizabeth City, NC · On-site +1
At Sawdey Solution Services, we recognize that attracting the best talent is key to our strategy ... Must be able to effectively communicate with customer and fulfill all duties and responsibilities ...
Remote Customer Service Representative information
See Edenton, NC salary details
$9.03 - $10.45
2% of jobs
$10.45 - $11.87
4% of jobs
$11.87 - $13.29
11% of jobs
$14.08 is the 25th percentile. Wages below this are outliers.
$13.29 - $14.72
15% of jobs
The median wage is $16.02 / hr.
$14.72 - $16.14
20% of jobs
$16.14 - $17.56
15% of jobs
$18.54 is the 75th percentile. Wages above this are outliers.
$17.56 - $18.98
13% of jobs
$18.98 - $20.40
7% of jobs
$20.40 - $21.82
6% of jobs
$21.82 - $23.24
4% of jobs
$23.24 - $24.67
3% of jobs
$9
$17
$24
How much do remote customer service representative jobs pay per hour?
As of Sep 6, 2026, the average hourly pay for remote customer service representative in Edenton, NC is $17.22, according to ZipRecruiter salary data. Most workers in this role earn between $14.09 and $19.18 per hour, depending on experience, location, and employer.
What does a remote customer service representative do?
A Remote Customer Service Representative assists customers with inquiries, issues, or complaints through phone, email, chat, or other online platforms while working from a location outside of a traditional office. Their main duties include answering questions about products or services, troubleshooting problems, processing orders or returns, and ensuring customer satisfaction. They use various communication tools and company databases to resolve issues efficiently and professionally. This role requires strong communication skills, patience, and the ability to multitask effectively in a remote environment.
What are the key skills and qualifications needed to thrive as a remote customer service representative?
To thrive as a Remote Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM software, ticketing systems, and communication platforms like Zendesk or Salesforce is often required. Exceptional active listening, patience, and time management skills help you stand out in this role. These skills and qualities are vital for efficiently resolving customer inquiries, ensuring satisfaction, and maintaining productivity in a remote environment.
How do remote customer service representatives maintain effective communication and collaboration with their team while working from home?
Remote Customer Service Representatives typically use a combination of chat platforms, video meetings, and shared documentation tools to stay connected with their team. Daily or weekly check-ins are common to discuss updates, challenges, and best practices, helping everyone stay aligned and supported. Many companies also provide dedicated communication channels for real-time problem-solving or escalation, ensuring remote team members never feel isolated. Building rapport with colleagues remotely can take some extra effort, but frequent virtual interactions and team-building activities help foster a collaborative work culture.
What is the difference between Remote Customer Service Representative vs Remote Technical Support Specialist?
| Aspect | Remote Customer Service Representative | Remote Technical Support Specialist |
|---|---|---|
| Required Credentials | High school diploma or equivalent; customer service experience | Technical certifications or knowledge; troubleshooting skills |
| Work Environment | Call centers, online chat, email support | Remote troubleshooting, software, hardware support |
| Employer & Industry Usage | Retail, telecom, e-commerce | IT, software, electronics |
| Common Search & Comparison | Customer service roles, remote support jobs | Technical support roles, IT helpdesk jobs |
The main difference between a Remote Customer Service Representative and a Remote Technical Support Specialist lies in their focus and skill set. Customer Service Representatives handle general inquiries, billing, and product information, while Technical Support Specialists troubleshoot technical issues and provide specialized assistance. Both roles often work remotely, but Technical Support roles require more technical knowledge and certifications. Understanding these distinctions helps job seekers find the right position based on their skills and interests.
How do I become a remote customer service representative?
To become a remote customer service representative, you typically need a high school diploma or equivalent, strong communication skills, and experience with customer support or related tools like CRM software. Many employers also require a reliable internet connection and a quiet workspace, and some roles may prefer prior experience or certifications in customer service. Training is often provided by the employer after hiring.
What are the most commonly searched types of Customer Service Representative jobs in Edenton, NC?
The most popular types of Customer Service Representative jobs in Edenton, NC are:
What cities near Edenton, NC are hiring for Remote Customer Service Representative jobs?
Cities near Edenton, NC with the most Remote Customer Service Representative job openings:
Full-time
Medical, Life
Posted 2 days ago
New
Job description
Remote Member Protection Consultant | Benefits Advisor | Work From Home
Company: AO - American Income Division of Globe Life
Location: 100% Remote | United States
Schedule: Full-Time | Flexible
Experience: Entry-Level Welcome | Training & Mentorship Provided
Compensation: Commission-Based | Weekly Pay | Performance IncentivesHelp Families Protect What Matters Most-While Building Your Career From Home
Are you looking for a remote career where you can help people, build meaningful relationships, and create long-term professional and financial opportunities?
AO is seeking motivated, service-driven professionals to join our growing virtual team as Remote Member Protection Consultants.
You'll work with individuals and families-including veterans, labor union members, credit union members, association members, and their families-helping them understand available life, accident, and supplemental health insurance benefits and make informed decisions about protecting what matters most.
This opportunity combines member service, benefits education, relationship building, and consultative insurance sales in a fully remote environment.
No previous insurance experience is required. We provide comprehensive training, licensing guidance, mentorship, and ongoing professional development.Opportunity Highlights
• 100% Remote / Work From Home
• Entry-Level Candidates Welcome
• Qualified Member Opportunities Provided
• No Traditional Cold Calling
• No Lead Purchasing Required
• Weekly Commission-Based Pay
• Performance Bonuses & Uncapped Earning Potential
• Renewal & Residual Income Opportunities
• Flexible Scheduling
• Training & One-on-One Mentorship
• Leadership & Career AdvancementAbout AO
AO operates within the American Income Division of Globe Life and has a long history of serving working families throughout North America.
Our representatives help individuals and families understand supplemental insurance products designed to provide additional financial protection.
Our culture emphasizes:
We're looking for professionals interested in building more than a temporary remote job-we're looking for people who want the opportunity to develop a long-term career.What You'll Do
🤝 Member Consultations & Benefits Education
As a Remote Member Protection Consultant, you'll:
Your role doesn't end after enrollment.
You'll continue helping members with:
The goal is to build long-term relationships based on trust, professionalism, education, and exceptional service.Qualified Member Opportunities
📞 Spend More Time Helping-Not Prospecting
Representatives receive access to member opportunities from individuals who have expressed interest in receiving information about available benefits.
This allows you to focus on:
Representatives are not required to purchase leads.
Our approach emphasizes education, service, and trust rather than high-pressure sales tactics.Compensation & Earning Potential
💰 Weekly Commission-Based Compensation
This is a performance-based, commission-driven insurance opportunity rather than a guaranteed hourly or salaried position.
Compensation opportunities may include:
There is no predetermined cap on commission earnings; however, income is directly tied to individual activity, production, consistency, and results.
Individual earnings vary. No specific income level is guaranteed.Why Join AO?
🏠 100% Remote Work
Build your career virtually from anywhere within the United States.
Enjoy:
Remote flexibility comes with responsibility. Successful representatives are organized, self-directed, dependable, and accountable for managing their schedules and results.Comprehensive Training & Mentorship
🎓 No Insurance Experience Required
You don't need an insurance background to be considered.
Training and development may include:
Candidates who aren't currently licensed receive guidance through the required state Life & Health Insurance licensing process.Career Growth & Leadership Development
This role can grow beyond individual client production.
Representatives who demonstrate strong performance, consistency, professionalism, and leadership ability may pursue opportunities in:
Advancement is based on performance, initiative, professional development, consistency, and demonstrated leadership ability-not simply tenure.Benefits & Professional Support
Qualifying representatives may have access to:
♥ Representative Programs
Eligible representatives may receive representation and professional support through OPEIU Local 277, where applicable.Recognition & Incentives
Top performers may qualify for:
Eligibility, qualification periods, and performance requirements apply to applicable programs.Who We're Looking For
Successful candidates typically demonstrate:
Previous experience can be helpful-but is not required.
Transferable backgrounds may include:
Customer Service • Member Services • Sales • Financial Services • Banking • Healthcare • Recruiting • Hospitality • Retail • Education • Administrative Support • Account Management • Insurance • Business Development • Military Service • Leadership & Management
We place significant value on communication skills, professionalism, work ethic, coachability, and willingness to learn.Minimum Requirements
Applicants must:
Licensing guidance is available for candidates who are not currently licensed.Virtual Interview Process
Qualified applicants will first complete a brief career overview covering:
The Role • Responsibilities • Compensation • Licensing • Training • Member Process • Benefits • Career Advancement
Candidates interested in continuing will then have the opportunity to schedule a live Zoom interview with our hiring team.
This gives applicants the opportunity to understand the position and expectations before deciding whether the career is a strong fit.Ready to Build Your Future?
If you're looking for a work-from-home insurance career where you can help protect working families, build lasting relationships, develop professionally, and create long-term earning potential through your performance, we'd like to hear from you.
No insurance experience? That's okay. Bring your communication skills, work ethic, and willingness to learn-we'll provide the training and mentorship.Apply today to be considered for the Remote Member Protection Consultant opportunity with AO - American Income Division of Globe Life.Protect Futures. Serve Families. Build Relationships. Grow Your Career. 🚀
Company: AO - American Income Division of Globe Life
Location: 100% Remote | United States
Schedule: Full-Time | Flexible
Experience: Entry-Level Welcome | Training & Mentorship Provided
Compensation: Commission-Based | Weekly Pay | Performance IncentivesHelp Families Protect What Matters Most-While Building Your Career From Home
Are you looking for a remote career where you can help people, build meaningful relationships, and create long-term professional and financial opportunities?
AO is seeking motivated, service-driven professionals to join our growing virtual team as Remote Member Protection Consultants.
You'll work with individuals and families-including veterans, labor union members, credit union members, association members, and their families-helping them understand available life, accident, and supplemental health insurance benefits and make informed decisions about protecting what matters most.
This opportunity combines member service, benefits education, relationship building, and consultative insurance sales in a fully remote environment.
No previous insurance experience is required. We provide comprehensive training, licensing guidance, mentorship, and ongoing professional development.Opportunity Highlights
• 100% Remote / Work From Home
• Entry-Level Candidates Welcome
• Qualified Member Opportunities Provided
• No Traditional Cold Calling
• No Lead Purchasing Required
• Weekly Commission-Based Pay
• Performance Bonuses & Uncapped Earning Potential
• Renewal & Residual Income Opportunities
• Flexible Scheduling
• Training & One-on-One Mentorship
• Leadership & Career AdvancementAbout AO
AO operates within the American Income Division of Globe Life and has a long history of serving working families throughout North America.
Our representatives help individuals and families understand supplemental insurance products designed to provide additional financial protection.
Our culture emphasizes:
- Exceptional member service
- Integrity and professionalism
- Long-term relationships
- Personal accountability
- Mentorship and coaching
- Continuous professional development
- Performance-based advancement
- Leadership development
We're looking for professionals interested in building more than a temporary remote job-we're looking for people who want the opportunity to develop a long-term career.What You'll Do
🤝 Member Consultations & Benefits Education
As a Remote Member Protection Consultant, you'll:
- Conduct scheduled virtual consultations through Zoom and phone
- Connect with members seeking information about available benefits
- Listen carefully to understand individual and family protection needs
- Explain life, accident, and supplemental health insurance options
- Answer questions about benefits, coverage, and policy features
- Provide personalized, needs-based recommendations
- Help members evaluate available options and make informed decisions
- Guide eligible members through applications and enrollment
- Assist with required documentation and account information
- Maintain accurate digital client records
Your role doesn't end after enrollment.
You'll continue helping members with:
- Policy reviews
- Beneficiary updates
- Coverage questions
- Policy changes and account service requests
- Claims-related guidance
- Follow-up communication
- Changes in family protection needs
- Ongoing client support
The goal is to build long-term relationships based on trust, professionalism, education, and exceptional service.Qualified Member Opportunities
📞 Spend More Time Helping-Not Prospecting
Representatives receive access to member opportunities from individuals who have expressed interest in receiving information about available benefits.
This allows you to focus on:
- Scheduled member conversations
- Benefits education
- Needs analysis
- Personalized recommendations
- Enrollment assistance
- Relationship building
- Policy service
- Long-term member support
Representatives are not required to purchase leads.
Our approach emphasizes education, service, and trust rather than high-pressure sales tactics.Compensation & Earning Potential
💰 Weekly Commission-Based Compensation
This is a performance-based, commission-driven insurance opportunity rather than a guaranteed hourly or salaried position.
Compensation opportunities may include:
- Weekly commission payments
- Performance-based bonuses
- Renewal income
- Residual income opportunities
- Leadership incentives
- Recognition programs
- Additional performance rewards
There is no predetermined cap on commission earnings; however, income is directly tied to individual activity, production, consistency, and results.
Individual earnings vary. No specific income level is guaranteed.Why Join AO?
🏠 100% Remote Work
Build your career virtually from anywhere within the United States.
Enjoy:
- No daily commute
- Flexible scheduling
- Virtual member appointments
- Digital business systems
- Remote training and coaching
- Collaborative team environment
- Greater control over your work setting
Remote flexibility comes with responsibility. Successful representatives are organized, self-directed, dependable, and accountable for managing their schedules and results.Comprehensive Training & Mentorship
🎓 No Insurance Experience Required
You don't need an insurance background to be considered.
Training and development may include:
- Structured virtual onboarding
- Insurance licensing guidance
- Product and benefits education
- Member needs assessment
- Customer service development
- Virtual presentation training
- Consultative sales development
- Application and enrollment procedures
- Policy service training
- Weekly coaching and workshops
- One-on-one mentorship
- Leadership development
- Ongoing professional education
Candidates who aren't currently licensed receive guidance through the required state Life & Health Insurance licensing process.Career Growth & Leadership Development
This role can grow beyond individual client production.
Representatives who demonstrate strong performance, consistency, professionalism, and leadership ability may pursue opportunities in:
- Advanced member responsibilities
- Training and mentorship
- Onboarding and development
- Team leadership
- Management development
- Recruiting and team growth
- Leadership conferences
- Advanced leadership positions
Advancement is based on performance, initiative, professional development, consistency, and demonstrated leadership ability-not simply tenure.Benefits & Professional Support
Qualifying representatives may have access to:
♥ Representative Programs
- Medical reimbursement program
- Company-supported life insurance
- Accidental Death Benefit coverage
- Renewal and residual income opportunities
- Professional development resources
Eligible representatives may receive representation and professional support through OPEIU Local 277, where applicable.Recognition & Incentives
Top performers may qualify for:
- Company-sponsored incentive travel
- Leadership conventions
- Professional conferences
- Performance awards
- Recognition programs
- Team development events
- Additional advancement opportunities
Eligibility, qualification periods, and performance requirements apply to applicable programs.Who We're Looking For
Successful candidates typically demonstrate:
- Excellent verbal and written communication
- Strong active-listening skills
- Customer- and member-focused mindset
- Strong interpersonal and relationship-building ability
- Professionalism, integrity, and reliability
- Self-motivation and personal accountability
- Strong organization and time management
- Problem-solving and critical-thinking abilities
- Comfort working independently from home
- Confidence communicating through Zoom and phone
- Basic computer proficiency
- Ability to learn new virtual systems
- Coachability and openness to feedback
- Goal-oriented mindset
- Genuine desire to help families
Previous experience can be helpful-but is not required.
Transferable backgrounds may include:
Customer Service • Member Services • Sales • Financial Services • Banking • Healthcare • Recruiting • Hospitality • Retail • Education • Administrative Support • Account Management • Insurance • Business Development • Military Service • Leadership & Management
We place significant value on communication skills, professionalism, work ethic, coachability, and willingness to learn.Minimum Requirements
Applicants must:
- Be at least 18 years of age
- Be physically located within the United States
- Be legally authorized to work in the United States
- Hold or be willing and eligible to obtain the appropriate state Life & Health Insurance License
- Have access to a computer or laptop
- Have webcam and microphone capability
- Maintain reliable high-speed internet
- Maintain a quiet, professional workspace
- Be comfortable conducting virtual member appointments
- Be willing to complete required training and professional development
Licensing guidance is available for candidates who are not currently licensed.Virtual Interview Process
Qualified applicants will first complete a brief career overview covering:
The Role • Responsibilities • Compensation • Licensing • Training • Member Process • Benefits • Career Advancement
Candidates interested in continuing will then have the opportunity to schedule a live Zoom interview with our hiring team.
This gives applicants the opportunity to understand the position and expectations before deciding whether the career is a strong fit.Ready to Build Your Future?
If you're looking for a work-from-home insurance career where you can help protect working families, build lasting relationships, develop professionally, and create long-term earning potential through your performance, we'd like to hear from you.
No insurance experience? That's okay. Bring your communication skills, work ethic, and willingness to learn-we'll provide the training and mentorship.Apply today to be considered for the Remote Member Protection Consultant opportunity with AO - American Income Division of Globe Life.Protect Futures. Serve Families. Build Relationships. Grow Your Career. 🚀
About AO Globe Life
Sourced by ZipRecruiter
Industry
Insurance services
Company size
1,001 - 5,000 Employees
Headquarters location
Redmond, WA, US