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Remote Customer Service Representative Jobs in Chesterfield, SC

While this is a full remote position, there is preference for candidates located in the Northern ... ABB's Service Division partners with our customers to improve the availability, reliability ...

Group Account Manager

Bennettsville, SC · Remote

$163K - $261K/yr

... customer problems. You will also showcase your expertise by giving input on market price ... Remote {#LI-Remote} Your role and responsibilities: * Drives strategic account planning, sales ...

Remote Customer Service Representative information

See Chesterfield, SC salary details

$8

$16

$23

How much do remote customer service representative jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for remote customer service representative in Chesterfield, SC is $16.61, according to ZipRecruiter salary data. Most workers in this role earn between $13.61 and $18.46 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a remote customer service representative?

To thrive as a Remote Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM software, ticketing systems, and communication platforms like Zendesk or Salesforce is often required. Exceptional active listening, patience, and time management skills help you stand out in this role. These skills and qualities are vital for efficiently resolving customer inquiries, ensuring satisfaction, and maintaining productivity in a remote environment.

What is the difference between Remote Customer Service Representative vs Remote Technical Support Specialist?

AspectRemote Customer Service RepresentativeRemote Technical Support Specialist
Required CredentialsHigh school diploma or equivalent; customer service experienceTechnical certifications or knowledge; troubleshooting skills
Work EnvironmentCall centers, online chat, email supportRemote troubleshooting, software, hardware support
Employer & Industry UsageRetail, telecom, e-commerceIT, software, electronics
Common Search & ComparisonCustomer service roles, remote support jobsTechnical support roles, IT helpdesk jobs

The main difference between a Remote Customer Service Representative and a Remote Technical Support Specialist lies in their focus and skill set. Customer Service Representatives handle general inquiries, billing, and product information, while Technical Support Specialists troubleshoot technical issues and provide specialized assistance. Both roles often work remotely, but Technical Support roles require more technical knowledge and certifications. Understanding these distinctions helps job seekers find the right position based on their skills and interests.

How do remote customer service representatives maintain effective communication and collaboration with their team while working from home?

Remote Customer Service Representatives typically use a combination of chat platforms, video meetings, and shared documentation tools to stay connected with their team. Daily or weekly check-ins are common to discuss updates, challenges, and best practices, helping everyone stay aligned and supported. Many companies also provide dedicated communication channels for real-time problem-solving or escalation, ensuring remote team members never feel isolated. Building rapport with colleagues remotely can take some extra effort, but frequent virtual interactions and team-building activities help foster a collaborative work culture.

What does a remote customer service representative do?

A Remote Customer Service Representative assists customers with inquiries, issues, or complaints through phone, email, chat, or other online platforms while working from a location outside of a traditional office. Their main duties include answering questions about products or services, troubleshooting problems, processing orders or returns, and ensuring customer satisfaction. They use various communication tools and company databases to resolve issues efficiently and professionally. This role requires strong communication skills, patience, and the ability to multitask effectively in a remote environment.

How do I become a remote customer service representative?

To become a remote customer service representative, you typically need a high school diploma or equivalent, strong communication skills, and experience with customer service or related tools like live chat or CRM software. Many employers also require a quiet workspace and reliable internet connection, and some roles may prefer or require specific certifications or training in customer service techniques.
What are popular job titles related to Remote Customer Service Representative jobs in Chesterfield, SC? For Remote Customer Service Representative jobs in Chesterfield, SC, the most frequently searched job titles are:
What job categories do people searching Remote Customer Service Representative jobs in Chesterfield, SC look for? The top searched job categories for Remote Customer Service Representative jobs in Chesterfield, SC are:
What cities near Chesterfield, SC are hiring for Remote Customer Service Representative jobs? Cities near Chesterfield, SC with the most Remote Customer Service Representative job openings:
Infographic showing various Remote Customer Service Representative job openings in Chesterfield, SC as of August 2026, with employment types broken down into 78% Full Time, 10% Part Time, and 12% Contract. Highlights an 100% Remote job distribution, with an average salary of $34,552 per year, or $16.6 per hour.

SOUTH CAROLINA only - Work at Home Call Center Representative

InfoCision

Bennettsville, SC • Remote

$10/hr

Full-time, Other

Re-posted 28 days ago


InfoCision rating

3.0

Company rating: 3.0 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

71st of 71 rated call and contact centers


Job description

We're looking for dependable, customer-focused individuals to join our growing remote call center team. If you're an excellent communicator who enjoys helping customers and working from home, we'd love to hear from you.

Schedule Options:

  • Day Shift
  • Evening Shift
  • Night Shift (available until 2:00 AM EST)

Job Responsibilities:

  • Answer inbound customer calls professionally and courteously.
  • Make outbound calls on behalf of a variety of clients.
  • Follow client-specific call flows and procedures.
  • Provide outstanding customer service and problem resolution.
  • Accurately document customer interactions.
  • Meet quality, attendance, and performance expectations.

Qualifications:

  • Excellent verbal communication skills.
  • Strong customer service skills.
  • Comfortable using a computer and navigating multiple applications.
  • Ability to multitask while speaking with customers.

Benefits:

  • 100% Remote Work from Home
  • Paid Training
  • Weekly Pay
  • Access a Portion of Your Earned Wages Multiple Times Each Week
  • Flexible Scheduling
  • Employee Recognition & Rewards Program
  • Opportunities for Career Growth and Advancement
  • Supportive Leadership Team

InfoCision. Work Happy. Live Happy.

Salary: $10.00 per hour

Work Location: Remote

Remote Work Requirements- Candidates must provide their own:

  • Windows PC or laptop with at least 8 GB of RAM (No MacBook or Chromebook)
  • Dual monitors
  • Webcam
  • USB Headset
  • Wired mouse
  • Reliable high-speed internet with a hard-wired connection.
  • A quiet, distraction-free workspace

What InfoCision employees say

Pay

Hours and flexibility

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