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Remote Customer Service Representative Jobs in Burnaby, BC

Globe Life Insurance

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Entry Level Customer Sales Representative (100% Remote)

Vancouver, BC · Remote

CA$60K - CA$80K/yr

Entry Level Customer Sales Representative (100% Remote) 100% Remote | United States & Canada ... Continuously improving communication and client service skills Why People Choose This Opportunity ...

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How much do remote customer service representative jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for remote customer service representative in Burnaby, BC is $18.09, according to ZipRecruiter salary data. Most workers in this role earn between $14.01 and $20.05 per hour, depending on experience, location, and employer.

What does a remote customer service representative do?

A Remote Customer Service Representative assists customers with inquiries, issues, or complaints through phone, email, chat, or other online platforms while working from a location outside of a traditional office. Their main duties include answering questions about products or services, troubleshooting problems, processing orders or returns, and ensuring customer satisfaction. They use various communication tools and company databases to resolve issues efficiently and professionally. This role requires strong communication skills, patience, and the ability to multitask effectively in a remote environment.

What are the key skills and qualifications needed to thrive as a remote customer service representative?

To thrive as a Remote Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM software, ticketing systems, and communication platforms like Zendesk or Salesforce is often required. Exceptional active listening, patience, and time management skills help you stand out in this role. These skills and qualities are vital for efficiently resolving customer inquiries, ensuring satisfaction, and maintaining productivity in a remote environment.

How do remote customer service representatives maintain effective communication and collaboration with their team while working from home?

Remote Customer Service Representatives typically use a combination of chat platforms, video meetings, and shared documentation tools to stay connected with their team. Daily or weekly check-ins are common to discuss updates, challenges, and best practices, helping everyone stay aligned and supported. Many companies also provide dedicated communication channels for real-time problem-solving or escalation, ensuring remote team members never feel isolated. Building rapport with colleagues remotely can take some extra effort, but frequent virtual interactions and team-building activities help foster a collaborative work culture.

What is the difference between Remote Customer Service Representative vs Remote Technical Support Specialist?

AspectRemote Customer Service RepresentativeRemote Technical Support Specialist
Required CredentialsHigh school diploma or equivalent; customer service experienceTechnical certifications or knowledge; troubleshooting skills
Work EnvironmentCall centers, online chat, email supportRemote troubleshooting, software, hardware support
Employer & Industry UsageRetail, telecom, e-commerceIT, software, electronics
Common Search & ComparisonCustomer service roles, remote support jobsTechnical support roles, IT helpdesk jobs

The main difference between a Remote Customer Service Representative and a Remote Technical Support Specialist lies in their focus and skill set. Customer Service Representatives handle general inquiries, billing, and product information, while Technical Support Specialists troubleshoot technical issues and provide specialized assistance. Both roles often work remotely, but Technical Support roles require more technical knowledge and certifications. Understanding these distinctions helps job seekers find the right position based on their skills and interests.

How do I become a remote customer service representative?

To become a remote customer service representative, you typically need a high school diploma or equivalent, strong communication skills, and experience with customer support or related tools like CRM software. Many employers also require a reliable internet connection and a quiet workspace, and some roles may prefer prior experience or certifications in customer service. Training is often provided by the employer after hiring.

What are the most commonly searched types of Customer Service Representative jobs in Burnaby, BC?

The most popular types of Customer Service Representative jobs in Burnaby, BC are:

What are popular job titles related to Remote Customer Service Representative jobs in Burnaby, BC?

For Remote Customer Service Representative jobs in Burnaby, BC, the most frequently searched job titles are:

What job categories do people searching Remote Customer Service Representative jobs in Burnaby, BC look for?

The top searched job categories for Remote Customer Service Representative jobs in Burnaby, BC are:

What cities near Burnaby, BC are hiring for Remote Customer Service Representative jobs?

Cities near Burnaby, BC with the most Remote Customer Service Representative job openings:

Remote Customer Service Representative jobs near you
Infographic showing various Remote Customer Service Representative job openings in Burnaby, BC as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $37,628 per year, or $18.1 per hour.

Entry Level Customer Sales Representative (100% Remote)

Globe Life Insurance

Vancouver, BC • Remote

CA$60K - CA$80K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 3 days ago. Applications are no longer accepted.

Globe Life Insurance rating

8.0

Company rating: 8.0 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

169th of 314 rated insurance

Job description

Entry Level Customer Sales Representative (100% Remote)

100% Remote | United States & Canada | Full-Time | Paid Weekly | Training Provided | No Cold Calling

A Remote Career With Room to Grow

A strong career doesn't always begin with years of experience.

AO Globe Life is looking for Entry Level Customer Sales Representatives who enjoy working with people, are comfortable communicating virtually, and want to develop valuable sales and client service skills in a remote environment.

Previous insurance or sales experience is not required. Training is provided to help new team members learn the products, technology, and client process before handling appointments independently.

What the Role Looks Like

This is a client-facing position focused on helping individuals who have already requested information.

Rather than spending the day making random cold calls, representatives connect with scheduled clients, learn about their needs, explain available options, and help guide them through the next steps.

Key responsibilities include:

  • Conducting scheduled phone and virtual appointments with clients
  • Learning about each client's questions, goals, and priorities
  • Presenting benefit options in a clear and professional manner
  • Answering questions and providing accurate information
  • Helping clients understand the options available to them
  • Maintaining organized client and appointment records
  • Completing follow-ups when needed
  • Working with company platforms and digital tools
  • Participating in training, coaching, and team meetings
  • Continuously improving communication and client service skills

Why People Choose This Opportunity

Remote work is great, but having the structure and support to succeed remotely makes a difference.

This position offers:

  • Work-from-home flexibility
  • Training for new team members
  • Ongoing coaching and mentorship
  • Qualified leads provided
  • No cold calling
  • Flexible scheduling
  • Weekly commission-based pay
  • Performance-based earning potential
  • Opportunities for professional development
  • A supportive team environment

What Makes Someone Successful Here?

The strongest candidates aren't necessarily the ones with the longest résumé.

They are people who can listen, communicate, stay organized, and follow through.

This opportunity may be a good match for someone who:

  • Communicates comfortably with different types of people
  • Takes initiative and can work independently
  • Is dependable with appointments and follow-ups
  • Learns new systems and information quickly
  • Is open to coaching and willing to improve
  • Can stay focused while working from home
  • Has strong organization and time-management skills
  • Wants to build experience in sales and client relationships

Experience in customer service, retail, hospitality, education, administration, call centers, sales, or other client-facing positions can be helpful, but it is not required.

More Than Just a Work-From-Home Job

Working remotely can give the right person the chance to develop skills that extend well beyond this position.

Through training and hands-on client conversations, representatives can strengthen their communication, organization, presentation, problem-solving, and relationship-building abilities while working toward their professional goals.

If a flexible remote environment, structured training, and the opportunity to build a career sound like the right next step, this could be worth exploring.

Ready to Take the Next Step?

Apply today for the Entry Level Customer Sales Representative position.

Qualified applicants will be contacted regarding the next stage of the hiring process. Please monitor your email, voicemail, and spam or junk folder after applying.

Applicants must have a residential address in the United States or Canada.

What Globe Life Insurance employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Globe Life

Sourced by ZipRecruiter

Our Actions Today have a lasting impact on Tomorrow. Therefore, We aim to inspire everyone in our network to help Make Tomorrow Better. At Globe Life, We empower our Customers by offering products that help secure their Financial Future and Protect them from the unexpected. We give our Employees the chance to give back, Support Initiatives with a Service First Mindset, and Promote from within.

Industry

Insurance services and insurance agencies and brokerages

Company size

1,001 - 5,000 Employees

Headquarters location

McKinney, TX, US

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