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Remote Customer Service Representative Jobs in Addison, TX

A-Line Staffing Solutions

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Remote Benefits Enrollment Representative (Local Candidates only!)

Richardson, TX · Remote

$18.50 - $19.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Remote Benefit Customer Service Representative (Local Candidates Only) Now Hiring in Richardson, TX! Join our team as a Benefit Customer Service Representative and play a key role in helping members ...

ForgeFit

Remote Customer Service Specialist

Plano, TX · On-site +1

$16.25 - $21.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

ForgeFit

Remote Customer Service Specialist

Dallas, TX · On-site +1

$16.75 - $22.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

ForgeFit

Remote Customer Service Specialist

Lewisville, TX · On-site +1

$16 - $21/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

ForgeFit

Remote Customer Service Specialist

Fort Worth, TX · On-site +1

$16.25 - $21.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

ForgeFit

Remote Customer Service Specialist

Arlington, TX · On-site +1

$15.25 - $20.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

Floral Image

Customer Service Representative

Dallas, TX · Remote

$50K/yr

Customer Service Representative Floral Image North America (FINA) Full-Time | Salary $50,000 ... Fully remote role with 100% territory travel * Company-provided branded vehicle, computer, and cell ...

Floral Image

Customer Service Representative

Dallas, TX · Remote

$50K/yr

Customer Service Representative Floral Image North America (FINA) Full-Time | Salary $50,000 ... Fully remote role with 100% territory travel * Company-provided branded vehicle, computer, and cell ...

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All JobsCustomer Service Representative JobsRemote Customer Service Representative JobsRemote Customer Service Representative Jobs in Addison, TX

Remote Customer Service Representative information

See Addison, TX salary details

$9

$18

$26

How much do remote customer service representative jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for remote customer service representative in Addison, TX is $18.20, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $20.24 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a remote customer service representative?

To thrive as a Remote Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM software, ticketing systems, and communication platforms like Zendesk or Salesforce is often required. Exceptional active listening, patience, and time management skills help you stand out in this role. These skills and qualities are vital for efficiently resolving customer inquiries, ensuring satisfaction, and maintaining productivity in a remote environment.

What is the difference between Remote Customer Service Representative vs Remote Technical Support Specialist?

AspectRemote Customer Service RepresentativeRemote Technical Support Specialist
Required CredentialsHigh school diploma or equivalent; customer service experienceTechnical certifications or knowledge; troubleshooting skills
Work EnvironmentCall centers, online chat, email supportRemote troubleshooting, software, hardware support
Employer & Industry UsageRetail, telecom, e-commerceIT, software, electronics
Common Search & ComparisonCustomer service roles, remote support jobsTechnical support roles, IT helpdesk jobs

The main difference between a Remote Customer Service Representative and a Remote Technical Support Specialist lies in their focus and skill set. Customer Service Representatives handle general inquiries, billing, and product information, while Technical Support Specialists troubleshoot technical issues and provide specialized assistance. Both roles often work remotely, but Technical Support roles require more technical knowledge and certifications. Understanding these distinctions helps job seekers find the right position based on their skills and interests.

How do remote customer service representatives maintain effective communication and collaboration with their team while working from home?

Remote Customer Service Representatives typically use a combination of chat platforms, video meetings, and shared documentation tools to stay connected with their team. Daily or weekly check-ins are common to discuss updates, challenges, and best practices, helping everyone stay aligned and supported. Many companies also provide dedicated communication channels for real-time problem-solving or escalation, ensuring remote team members never feel isolated. Building rapport with colleagues remotely can take some extra effort, but frequent virtual interactions and team-building activities help foster a collaborative work culture.

What does a remote customer service representative do?

A Remote Customer Service Representative assists customers with inquiries, issues, or complaints through phone, email, chat, or other online platforms while working from a location outside of a traditional office. Their main duties include answering questions about products or services, troubleshooting problems, processing orders or returns, and ensuring customer satisfaction. They use various communication tools and company databases to resolve issues efficiently and professionally. This role requires strong communication skills, patience, and the ability to multitask effectively in a remote environment.

How do I become a remote customer service representative?

To become a remote customer service representative, you typically need a high school diploma or equivalent, strong communication skills, and experience with customer service or related tools like live chat or CRM software. Many employers also require a quiet workspace and reliable internet connection, and some roles may prefer or require specific certifications or training in customer service techniques.

What are the most commonly searched types of Customer Service Representative jobs in Addison, TX?

The most popular types of Customer Service Representative jobs in Addison, TX are:

What are popular job titles related to Remote Customer Service Representative jobs in Addison, TX?

For Remote Customer Service Representative jobs in Addison, TX, the most frequently searched job titles are:

What job categories do people searching Remote Customer Service Representative jobs in Addison, TX look for?

The top searched job categories for Remote Customer Service Representative jobs in Addison, TX are:

What cities near Addison, TX are hiring for Remote Customer Service Representative jobs?

Cities near Addison, TX with the most Remote Customer Service Representative job openings:

Remote Customer Service Representative jobs near you
Infographic showing various Remote Customer Service Representative job openings in Addison, TX as of August 2026, with employment types broken down into 80% Full Time, 8% Part Time, and 12% Contract. Highlights an 100% Remote job distribution, with an average salary of $37,849 per year, or $18.2 per hour.

Remote Benefits Enrollment Representative (Local Candidates only!)

A-Line Staffing Solutions

Richardson, TX • Remote

$18.50 - $19.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 10 days ago

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Job description

Remote Benefit Customer Service Representative (Local Candidates Only)
Now Hiring in Richardson, TX!

Join our team as a Benefit Customer Service Representative and play a key role in helping members navigate their healthcare and pension plans with confidence. This is a meaningful opportunity to provide exceptional service and make a difference in people’s lives every day.

Pay

  • Starting Pay: $18.50/hour
  • Starting Bilingual Pay: $19.25/hour (Spanish or French)

Location

  • Remote position for local candidates only
  • Must live within 1 hour of Richardson, TX
  • You'll report to the office on Day 1 to pick up equipment and may occasionally attend in-person meetings or special projects.

Start date

  • 08/24/26

What You'll Do

  • Guide members through benefits enrollment and assist with updates to health and/or pension plans.
  • Deliver personalized support via phone, email, and webchat—we prioritize quality over speed.
  • Start on a single client account, then receive cross-training to support multiple clients over time.
  • Use empathy, professionalism, and clear communication to handle a variety of member concerns, including sensitive or complex situations.
  • Interpret plan documents and explain them in simple, easy-to-understand language.
  • Handle confidential information responsibly in compliance with HIPAA and data privacy standards.

Schedule & Flexibility

  • Monday–Friday only (No weekends—ever!)
  • During peak season: 40 hours/week with potential overtime.
  • During off-peak: 32–40 hours/week, based on client needs.
  • Must be flexible to work shifts between 8:00 AM – 11:00 PM (most shifts fall between 8:00 AM – 8:00 PM, with occasional extended hours during peak periods).

What We're Looking For

  • High school diploma or GED required.
  • Customer service or call center experience is a plus, but not required—we'll train the right person!
  • Strong communication and problem-solving skills.
  • Ability to adapt your service approach to meet a variety of personalities and communication styles.
  • Basic computer proficiency and comfort learning new systems.

Bilingual Candidates Encouraged to Apply

We're especially looking for fluent Spanish or French speakers. Qualified bilingual candidates earn $19.25/hour, which includes a $0.75/hour bilingual differential.

Apply Today!

If you're looking for a rewarding remote customer service opportunity with a supportive team, apply today! A member of the A-Line team will be in touch shortly to help you get started.

A-Line Staffing Solutions logo

About A-Line Staffing Solutions

Sourced by ZipRecruiter

A-Line Staffing Solutions is an established full-service recruiting and staffing provider that operates in the industry of human resources and recruitment. Based in Utica, Michigan, A-Line Staffing Solutions has been committed to its mission of providing innovative and effective workforce solutions since its foundation. The company specializes in providing high-quality staffing solutions for a range of disciplines, including Information Technology, Professional, Administrative, Healthcare, and more. A-Line prides itself on its ability to offer comprehensive and tailored staffing solutions in line with the varying needs of different businesses, which has played a crucial role in the company's growth and success.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Utica, MI, US

Year founded

2004

Social media

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