ZipRecruiter

Log In

2

Remote Customer Service Rep Jobs in Zion, IL (NOW HIRING)

HMG Careers

Sales Representative Remote

Racine, WI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Representative Remote

Kenosha, WI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Representative Remote

Park City, IL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Representative Remote

Indian Creek, IL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Representative Remote

Highwood, IL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

CRH

Field Service Representative (Techniseal)

Mundelein, IL · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... with day-to-day customer relations, such as, product merchandising, conducting product ... Job Location * This position is remote and this person must live in Chicago, IL. Job ...

HMG Careers

Remote Sales Representative

Racine, WI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Representative

Libertyville, IL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Representative

Salem, WI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Representative

Glencoe, IL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

previous pagenext page

Showing results 21-40

All JobsCustomer Service Rep JobsRemote Customer Service Rep JobsRemote Customer Service Rep Jobs in Zion, IL

Remote Customer Service Rep information

See Zion, IL salary details

$9

$18

$25

How much do remote customer service rep jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for remote customer service rep in Zion, IL is $18.08, according to ZipRecruiter salary data. Most workers in this role earn between $14.81 and $20.10 per hour, depending on experience, location, and employer.

What is a remote customer service rep?

Remote Customer Service Representatives are professionals who assist customers with inquiries, concerns, and support needs, all while working from a location outside of a traditional office, usually from home. They typically handle tasks such as answering calls, responding to emails or chats, and resolving issues related to products or services. Remote reps use digital tools and communication platforms to interact with customers and their teams. This role requires strong communication skills, problem-solving abilities, and reliable internet access. Many companies hire remote customer service reps to provide flexible and accessible support for their clients.

What are the key skills and qualifications needed to thrive as a remote customer service rep?

To thrive as a Remote Customer Service Rep, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM software, help desk platforms, and online communication tools is often required. Strong organizational skills, patience, and the ability to work independently make someone stand out in this role. These skills and qualities are essential for efficiently resolving customer issues, maintaining client satisfaction, and successfully working in a remote environment.

How do remote customer service reps typically collaborate with their teams while working from home?

Remote Customer Service Reps usually stay connected with their teams through digital communication tools such as chat platforms, video conferencing, and shared dashboards. Regular virtual meetings help keep everyone aligned on updates, best practices, and any challenges that arise. Many companies also use ticketing systems or customer relationship management (CRM) software, allowing team members to track progress, share notes, and support each other in resolving complex customer issues. This structure fosters a sense of teamwork even when the team is geographically dispersed.

What is the difference between Remote Customer Service Rep vs Remote Call Center Agent?

AspectRemote Customer Service RepRemote Call Center Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; customer service or sales experience often preferred
Work EnvironmentHome office or remote setup, often with flexible hoursHome or remote, typically in a call center environment with scheduled shifts
Industry UsageCustomer support across various industries including retail, tech, healthcareTelecommunications, tech support, sales in call centers
Common Search IntentCustomer service roles, remote customer support jobsCall center jobs, remote telephony roles

Remote Customer Service Reps and Remote Call Center Agents both handle customer interactions remotely, but Reps often provide general support across industries with flexible hours, while Call Center Agents typically work in structured call centers focusing on sales or technical support. The roles overlap in skills and environment, but differ in specific job functions and industry focus.

What are popular job titles related to Remote Customer Service Rep jobs in Zion, IL?

For Remote Customer Service Rep jobs in Zion, IL, the most frequently searched job titles are:

What job categories do people searching Remote Customer Service Rep jobs in Zion, IL look for?

The top searched job categories for Remote Customer Service Rep jobs in Zion, IL are:

What cities near Zion, IL are hiring for Remote Customer Service Rep jobs?

Cities near Zion, IL with the most Remote Customer Service Rep job openings:

Remote Customer Service Rep jobs near you
Infographic showing various Remote Customer Service Rep job openings in Zion, IL as of August 2026, with employment types broken down into 73% Full Time, 13% Part Time, and 14% Contract. Highlights an 100% Remote job distribution, with an average salary of $37,605 per year, or $18.1 per hour.

Fully Remote Customer Care Pharmacy Tech (Must Have-CPhT)

Select Source International

Deerfield, IL • Remote

$20.67 - $21.15/hr

Contractor

This job post has expired today. Applications are no longer accepted.

Job description

Job Title: Fully Remote Customer Care Pharmacy Tech (Must Have-CPhT)

Candidates must live in FL, IL, IN, or WI

Payrate: $20.67 - $21.15/ Hour on w2

Location: 1 Baxter Parkway, Deerfield, IL, 60015

Shift: Shift between 7:00am to 6:00pm



Description:

Candidates must have license AND certification

Candidates must live in FL, IL, IN, or WI

Hours (shift between 7:00am to 6:00pm)


Summary: The Customer Care Frontline Specialist serves as the primary point of contact for home dialysis customers, delivering exceptional service and support, ensuring a positive customer experience.

This role is primarily responsible for order placement, resolving customer inquiries, and prescription management. The specialist collaborates with internal teams to address customer needs while maintaining quality of service, efficiency, and achievement of department goals.

Essential Duties:

Responsibilities:

Process customer orders via telephone accurately and efficiently while ensuring compliance within pharmacy regulations

Obtain and verify customer information to include quantities and usage of products on the customers prescription

Ensure all patient-related interactions are adherent to HIPAA regulations

Resolve customer questions, complaints, and service issues by identifying root causes and recommending appropriate solutions

Investigate and track product shipments, utilizing UPS website and connecting with our transportation team

Coordinate with internal departments to expedite shipments, release, and/or alternate ship back-ordered items to ensure timely deliveries

Process customer returns and request customer credit in accordance with company policies and procedures

Collaborate with other departments (Routing, Transportation, Sales, Credit & Collections) to resolve customer issues to provide a cohesive customer experience

Meet established performance expectations related to quality, adherence, order accuracy, and service level standards

Maintain the ability to adapt to the changing business needs and customer requirements

Maintain the ability to work remotely utilizing a reliable high-speed wired internet connection

Support business operations by working a flexible schedule within the Customer Care operating hours of 7:00am to 6:00pm CST

Closing shift required to remain available until all customer calls have been answered

Qualifications:

Strong Customer (Patient) Engagement

Excellent written and verbal communication skills

Ability to work effectively under pressure while maintaining a professional and empathetic demeanor

Attention to detail, problem solving, conflict resolution and organization

Ability to work independently in a remote environment

Proficiency with Microsoft 365, SharePoint, TEAMS

Education and/or Experience:

Minimum of 2-4 years of customer service and/or call center experience in a clinical setting

Required licensed and certified Pharmacy Technician (CPhT)

High School diploma or equivalent GED required

Associates / Bachelor’s degree preferred


Company Description

Select Source International (SSI) is a distinguished workforce solutions provider with nearly 25 years of experience delivering top-tier staffing, recruiting, and managed services. Based in Minneapolis, Minnesota, SSI has established itself as a global leader, serving a broad, diverse clientele across industries with unwavering dedication and excellence.

As a trusted partner, we bring a wealth of expertise and best-in-business differentiators to comprehensively support your evolving workforce needs. SSI is ISO 9001, ISO 14001, and SOC 2 Type II certified, underscoring our strict commitment to quality, environmental responsibility, and data security. Our industry-leading capabilities are further validated by numerous awards in sustainability and supplier diversity.

Select Source International logo

About Select Source International

Sourced by ZipRecruiter

Select Source International (SSI) is an IT, Health Care, and Engineering Services consulting firm that has been in business since 1998. SSI consultants have provided exceptional services that have been appreciated by clients, customers, and users alike at several large Fortune 500 companies, mid-size enterprises, and consulting companies.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Minneapolis, MN, US

Year founded

1999

Social media

FacebookTwitter

View All Select Source International Jobs