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Remote Customer Service Rep Jobs in Topeka, KS (NOW HIRING)

Liveops

Remote Customer Service Representative

Topeka, KS · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

ForgeFit

Remote Customer Service Specialist

Topeka, KS · On-site +1

$16 - $21.25/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

Liveops

Remote Customer Service Agent

Lawrence, KS · Remote

$14.50 - $19.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Topeka, KS · Remote

$14.50 - $19.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

GRADE POTENTIAL, LLC

CUSTOMER SERVICE ASSOCIATE

Topeka, KS · Remote

$35K - $55K/yr

We are a fully remote company, which allows us to recruit top talent from across the country. Grade ... You understand that customer service is not a department but a philosophy that you live everyday. A ...

Liveops

Remote Spanish Bilingual Customer Service

Lawrence, KS · Remote

$14.50 - $18.50/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

Liveops

Remote Spanish Bilingual Customer Service

Topeka, KS · Remote

$14.50 - $18.25/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

HMG Careers

Remote Sales Rep

Topeka, KS · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Lone Star Careers

Remote Sales Rep

Topeka, KS · Remote

$69K - $150K/yr

Remote Insurance Representative | Flexible Schedule | Commission Only This position offers flexible ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Remote Customer Service Rep information

See Topeka, KS salary details

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$25

How much do remote customer service rep jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for remote customer service rep in Topeka, KS is $17.69, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $19.66 per hour, depending on experience, location, and employer.

What is a remote customer service rep?

Remote Customer Service Representatives are professionals who assist customers with inquiries, concerns, and support needs, all while working from a location outside of a traditional office, usually from home. They typically handle tasks such as answering calls, responding to emails or chats, and resolving issues related to products or services. Remote reps use digital tools and communication platforms to interact with customers and their teams. This role requires strong communication skills, problem-solving abilities, and reliable internet access. Many companies hire remote customer service reps to provide flexible and accessible support for their clients.

What are the key skills and qualifications needed to thrive as a remote customer service rep?

To thrive as a Remote Customer Service Rep, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM software, help desk platforms, and online communication tools is often required. Strong organizational skills, patience, and the ability to work independently make someone stand out in this role. These skills and qualities are essential for efficiently resolving customer issues, maintaining client satisfaction, and successfully working in a remote environment.

How do remote customer service reps typically collaborate with their teams while working from home?

Remote Customer Service Reps usually stay connected with their teams through digital communication tools such as chat platforms, video conferencing, and shared dashboards. Regular virtual meetings help keep everyone aligned on updates, best practices, and any challenges that arise. Many companies also use ticketing systems or customer relationship management (CRM) software, allowing team members to track progress, share notes, and support each other in resolving complex customer issues. This structure fosters a sense of teamwork even when the team is geographically dispersed.

What is the difference between Remote Customer Service Rep vs Remote Call Center Agent?

AspectRemote Customer Service RepRemote Call Center Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; customer service or sales experience often preferred
Work EnvironmentHome office or remote setup, often with flexible hoursHome or remote, typically in a call center environment with scheduled shifts
Industry UsageCustomer support across various industries including retail, tech, healthcareTelecommunications, tech support, sales in call centers
Common Search IntentCustomer service roles, remote customer support jobsCall center jobs, remote telephony roles

Remote Customer Service Reps and Remote Call Center Agents both handle customer interactions remotely, but Reps often provide general support across industries with flexible hours, while Call Center Agents typically work in structured call centers focusing on sales or technical support. The roles overlap in skills and environment, but differ in specific job functions and industry focus.

What are popular job titles related to Remote Customer Service Rep jobs in Topeka, KS? For Remote Customer Service Rep jobs in Topeka, KS, the most frequently searched job titles are:
What job categories do people searching Remote Customer Service Rep jobs in Topeka, KS look for? The top searched job categories for Remote Customer Service Rep jobs in Topeka, KS are:
What cities near Topeka, KS are hiring for Remote Customer Service Rep jobs? Cities near Topeka, KS with the most Remote Customer Service Rep job openings:
Remote Customer Service Rep jobs near you
Infographic showing various Remote Customer Service Rep job openings in Topeka, KS as of July 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $36,794 per year, or $17.7 per hour.

Remote Customer Service Representative (Call Center) | Work From Home | Kansas Residents Only

Berlin-Wheeler, Inc.

Topeka, KS • Remote

$12/hr

Full-time

Medical, Dental, Vision

Re-posted 25 days ago

Job description

Remote Customer Service Representative (Call Center) – Kansas Residents Only

Work From Home | Full-Time | Inbound Call Center | $11hr starting, increases to $12hr after 90 days | Paid Training

Applicants must reside in Kansas.

Make a Difference Without Leaving Home

Looking for a stable, full-time remote position where you can help people every day?

As a Remote Customer Service Representative, you'll assist members across the United States with scheduling transportation to medical appointments. Every call helps someone access essential healthcare services, making this a meaningful role with real impact.

We are seeking dependable, compassionate individuals who enjoy helping others, providing excellent customer service, and working in a structured remote environment.

What You'll Do
  • Answer inbound customer service calls professionally and courteously
  • Schedule, update, and confirm transportation requests for medical appointments
  • Assist members with ride changes, cancellations, and general questions
  • Verify trip information and eligibility using company systems
  • Communicate with transportation providers and healthcare facilities as needed
  • Accurately document customer interactions and trip details
  • Resolve concerns while maintaining a positive customer experience
  • Follow company policies and quality standards
  • Meet performance expectations for attendance, accuracy, and customer service
What We're Looking For

Required Qualifications

  • Must currently reside in Kansas
  • High school diploma or GED
  • Ability to work remotely from a secure and distraction-free home office
  • Strong verbal communication and active listening skills
  • Basic computer skills and ability to navigate multiple applications simultaneously
  • Reliable internet connection
  • Professional and dependable work habits

Preferred Qualifications

  • Customer service experience
  • Call center experience
  • Healthcare, transportation, scheduling, or member services experience
  • Experience handling a high volume of inbound calls
Why Join Our Team?
  • 100% Remote Work from Home
  • Paid Training
  • Supportive Team Environment
  • Purpose-Driven Work That Helps Others
  • Opportunities for Growth and Advancement
  • Consistent Full-Time Schedule
  • Nationwide Impact While Working Locally
  • Health Benefit Options After 30 Days of Full-Time Employment; major medical, minimal essential coverage, dental, vision, and more
Ideal Candidates Enjoy
  • Helping people solve problems
  • Providing excellent customer service
  • Working independently while remaining part of a team
  • Following structured processes and procedures
  • Maintaining professionalism in a fast-paced environment
Job Details

Position: Remote Customer Service Representative

Department: Non-Emergency Medical Transportation (NEMT)

Employment Type: Full-Time

Location: Remote – Kansas Residents Only

Schedule: Day, Evening, and Weekend Availability May Be Required

Apply Today

If you're looking for a remote customer service position where your work directly supports individuals accessing healthcare services nationwide, we'd love to hear from you.

Apply now and join a team that helps keep healthcare moving every day.

Apply