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Remote Customer Service Rep Jobs in Porter, TX (NOW HIRING)

Alorica

Remote Healthcare Customer Service Representative

Humble, TX · Remote

$13.75 - $18.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Service Representative Location : "United States" Employment Type: "Full-time" Supporting ... Remote onboarding and virtual training experience * Leadership development programs designed to ...

Alorica

Remote Healthcare Customer Service Representative

Humble, TX · On-site +1

$13.75 - $18.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Service Representative Location : "United States" Employment Type: "Full-time" Supporting ... Remote onboarding and virtual training experience * Leadership development programs designed to ...

srecruiting

Customer Service Representative

Houston, TX · Remote

$15.25 - $20.75/hr

Calling and receiving calls from clients/Customer Satisfaction Scheduling appointments with clients who request our benefits, or who they referred Advising, presenting and explaining products ...

ALLSTATE Insurance Agency

Be Seen First

Insurance Customer Service Representative

Houston, TX · Remote

$75K - $135K/yr

  • PTO

In Office position is preferable but we are able to remote across the country. Responsibilities * Handle customer service requests including policy changes, endorsements, billing inquiries, coverage ...

ALLSTATE Insurance Agency

Be Seen First

Insurance Customer Service Representative

Houston, TX · Remote

$75K - $135K/yr

  • PTO

In Office position is preferable but we are able to remote across the country. Responsibilities * Handle customer service requests including policy changes, endorsements, billing inquiries, coverage ...

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All JobsCustomer Service Rep JobsRemote Customer Service Rep JobsRemote Customer Service Rep Jobs in Porter, TX

Remote Customer Service Rep information

See Porter, TX salary details

$8

$17

$24

How much do remote customer service rep jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for remote customer service rep in Porter, TX is $17.06, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $18.99 per hour, depending on experience, location, and employer.

What is a remote customer service rep?

Remote Customer Service Representatives are professionals who assist customers with inquiries, concerns, and support needs, all while working from a location outside of a traditional office, usually from home. They typically handle tasks such as answering calls, responding to emails or chats, and resolving issues related to products or services. Remote reps use digital tools and communication platforms to interact with customers and their teams. This role requires strong communication skills, problem-solving abilities, and reliable internet access. Many companies hire remote customer service reps to provide flexible and accessible support for their clients.

What are the key skills and qualifications needed to thrive as a remote customer service rep?

To thrive as a Remote Customer Service Rep, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM software, help desk platforms, and online communication tools is often required. Strong organizational skills, patience, and the ability to work independently make someone stand out in this role. These skills and qualities are essential for efficiently resolving customer issues, maintaining client satisfaction, and successfully working in a remote environment.

How do remote customer service reps typically collaborate with their teams while working from home?

Remote Customer Service Reps usually stay connected with their teams through digital communication tools such as chat platforms, video conferencing, and shared dashboards. Regular virtual meetings help keep everyone aligned on updates, best practices, and any challenges that arise. Many companies also use ticketing systems or customer relationship management (CRM) software, allowing team members to track progress, share notes, and support each other in resolving complex customer issues. This structure fosters a sense of teamwork even when the team is geographically dispersed.

What is the difference between Remote Customer Service Rep vs Remote Call Center Agent?

AspectRemote Customer Service RepRemote Call Center Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; customer service or sales experience often preferred
Work EnvironmentHome office or remote setup, often with flexible hoursHome or remote, typically in a call center environment with scheduled shifts
Industry UsageCustomer support across various industries including retail, tech, healthcareTelecommunications, tech support, sales in call centers
Common Search IntentCustomer service roles, remote customer support jobsCall center jobs, remote telephony roles

Remote Customer Service Reps and Remote Call Center Agents both handle customer interactions remotely, but Reps often provide general support across industries with flexible hours, while Call Center Agents typically work in structured call centers focusing on sales or technical support. The roles overlap in skills and environment, but differ in specific job functions and industry focus.

What are the most commonly searched types of Customer Service Rep jobs in Porter, TX?

The most popular types of Customer Service Rep jobs in Porter, TX are:

What are popular job titles related to Remote Customer Service Rep jobs in Porter, TX?

For Remote Customer Service Rep jobs in Porter, TX, the most frequently searched job titles are:

What job categories do people searching Remote Customer Service Rep jobs in Porter, TX look for?

The top searched job categories for Remote Customer Service Rep jobs in Porter, TX are:

What cities near Porter, TX are hiring for Remote Customer Service Rep jobs?

Cities near Porter, TX with the most Remote Customer Service Rep job openings:

Remote Customer Service Rep jobs near you
Infographic showing various Remote Customer Service Rep job openings in Porter, TX as of August 2026, with employment types broken down into 79% Full Time, 7% Part Time, and 14% Contract. Highlights an 100% Remote job distribution, with an average salary of $35,493 per year, or $17.1 per hour.

Customer Service Representative - 1140

Security Mutual Life Insurance

Houston, TX • Remote

$19.02 - $21.03/hr

Full-time

Re-posted 12 days ago

Job description

As a Customer Service Representative, you will answer incoming calls in a fast-paced call center environment. You will also build relationships with clients and agents and process payments and complex service requests.

This position will have the opportunity to work primarily remote with periodic time required in their assigned Company office location (Binghamton, NY or Houston, TX). If you reside in the Greater Houston or Greater Binghamton area, this may be an opportunity for you!

Description of Duties & Responsibilities:

  • Support resolution of incoming calls by answering questions, performing research and initiating additional processes as necessary.
  • Process billing requests, which could include billing account number changes, payment type changes (mode changes), refund requests, premium payment histories, value quotes, form requests, policy reprojection requests, taxable gain calculations, policy conservation, mailing Electronic Funds Transfer forms, etc.
  • Process manual premium payments and other service requests from calls by check or phone via a checking or savings account.
  • Process loan by phone requests.
  • SML website inquires. Handle inquired forwarded by Corporate Communications that were made on our public website.
  • Complete insurance verifications and policy summary requests.
  • Complete follow-up calls to request missing items and funds needed to bring policies up to date.
  • Keep records of customer interactions and transactions.
Description of Duties & Responsibilities:
  • Minimum of 3 years of experience in Customer Service.
  • Minimum of 1 year of accounting experience preferred.
  • Experience in an insurance industry or call center environment.
  • Fluency in Spanish a plus.
  • Basic knowledge of Microsoft Word and Excel.
  • Excellent written and verbal communication skills.
  • Excellent data entry skills.
  • Ability to perform work accurately and thoroughly.
  • Ability to pay close attention to detail.
  • Ability to prioritize and organize a heavy workload.
  • Ability to work a flexible schedule with occasional overtime.


Education Required: Associate’s degree in business or related field.

Pay Range: $19.02 to $21.03 hourly


The starting pay rate for this role is based on a variety of relevant factors, including location, education, experience, and skills.

The level for this position will be determined based on factors including relevant skills, experience and other qualifications.


Visa sponsorship is not available for this position

Relocation assistance is not available for this position

Security Mutual is an Equal Opportunity Employer

Federal & State Labor Law Posters