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Remote Customer Service Rep Jobs in Pleasant Prairie, WI

Addison Group

Customer Service Representative

Buffalo Grove, IL · Remote

$22 - $25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Able to work onsite everyday and two days remote after training * Strong organizational skills with ... Small CSR team, everyone pitches in and supports the daily tasks. * Need to be flexible and ...

DGI Supply

Customer Service Representative

Vernon Hills, IL · On-site +1

$23/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

The Customer Service Representative will be responsible for answering phone calls, replying to ... Ability to multi-task REMOTE/HYBRID WORK REQUIREMENTS : In order to work remotely the Employee Must:

Novolex

Customer Service Representative

Lake Forest, IL · On-site +1

$22.60/hr

  • Medical

  • Dental

  • Vision

As a Customer Service Representative, you will play a vital role in supporting the company's profit ... Park City, FL; or Raleigh, NC - This role is a hybrid role, not strictly remote. Key ...

Novolex

Customer Service Representative

Lake Forest, IL · On-site +1

$22.60/hr

  • Medical

  • Dental

  • Vision

As a Customer Service Representative, you will play a vital role in supporting the company's profit ... Park City, FL; or Raleigh, NC - This role is a hybrid role, not strictly remote. Key ...

Staples, Inc.

Customer Service Representative

Waukegan, IL · On-site +1

$15.25 - $20.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... for remote work on Fridays. Staples is business to business. You're what binds us together. At ... Convert leads and opportunities into profitable sales while delivering exceptional customer service.

Staples, Inc.

Customer Service Representative

Pleasant Prairie, WI · On-site +1

$15.25 - $20.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... for remote work on Fridays. Staples is business to business. You're what binds us together. At ... Convert leads and opportunities into profitable sales while delivering exceptional customer service.

Staples, Inc.

Customer Service Representative

Old Mill Creek, IL · On-site +1

$15.25 - $20.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... for remote work on Fridays. Staples is business to business. You're what binds us together. At ... Convert leads and opportunities into profitable sales while delivering exceptional customer service.

Staples, Inc.

Customer Service Representative

Burlington, WI · On-site +1

$17 - $23/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... for remote work on Fridays. Staples is business to business. You're what binds us together. At ... Convert leads and opportunities into profitable sales while delivering exceptional customer service.

HMG Careers

Remote Customer Service and Sales

Kenosha, WI · Remote

$69K/yr

  • Medical

  • Dental

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Customer Service and Sales

Waukegan, IL · Remote

$69K/yr

  • Medical

  • Dental

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Customer Service and Sales

Racine, WI · Remote

$69K/yr

  • Medical

  • Dental

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Staples, Inc.

Customer Service Representative

Burlington, WI · Remote

$17 - $23/hr

What's needed - Preferred Qualifications: * 1+ years of sales, account management, customer service ... The salary range represents the expected compensation for this role at the time of posting.  The ...

Staples, Inc.

Customer Service Representative

Waukegan, IL · Remote

$15.25 - $20.75/hr

What's needed - Preferred Qualifications: * 1+ years of sales, account management, customer service ... The salary range represents the expected compensation for this role at the time of posting.  The ...

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All JobsCustomer Service Rep JobsRemote Customer Service Rep JobsRemote Customer Service Rep Jobs in Pleasant Prairie, WI

Remote Customer Service Rep information

See Pleasant Prairie, WI salary details

$9

$18

$26

How much do remote customer service rep jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for remote customer service rep in Pleasant Prairie, WI is $18.22, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $20.29 per hour, depending on experience, location, and employer.

What is a remote customer service rep?

Remote Customer Service Representatives are professionals who assist customers with inquiries, concerns, and support needs, all while working from a location outside of a traditional office, usually from home. They typically handle tasks such as answering calls, responding to emails or chats, and resolving issues related to products or services. Remote reps use digital tools and communication platforms to interact with customers and their teams. This role requires strong communication skills, problem-solving abilities, and reliable internet access. Many companies hire remote customer service reps to provide flexible and accessible support for their clients.

What are the key skills and qualifications needed to thrive as a remote customer service rep?

To thrive as a Remote Customer Service Rep, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM software, help desk platforms, and online communication tools is often required. Strong organizational skills, patience, and the ability to work independently make someone stand out in this role. These skills and qualities are essential for efficiently resolving customer issues, maintaining client satisfaction, and successfully working in a remote environment.

How do remote customer service reps typically collaborate with their teams while working from home?

Remote Customer Service Reps usually stay connected with their teams through digital communication tools such as chat platforms, video conferencing, and shared dashboards. Regular virtual meetings help keep everyone aligned on updates, best practices, and any challenges that arise. Many companies also use ticketing systems or customer relationship management (CRM) software, allowing team members to track progress, share notes, and support each other in resolving complex customer issues. This structure fosters a sense of teamwork even when the team is geographically dispersed.

What is the difference between Remote Customer Service Rep vs Remote Call Center Agent?

AspectRemote Customer Service RepRemote Call Center Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; customer service or sales experience often preferred
Work EnvironmentHome office or remote setup, often with flexible hoursHome or remote, typically in a call center environment with scheduled shifts
Industry UsageCustomer support across various industries including retail, tech, healthcareTelecommunications, tech support, sales in call centers
Common Search IntentCustomer service roles, remote customer support jobsCall center jobs, remote telephony roles

Remote Customer Service Reps and Remote Call Center Agents both handle customer interactions remotely, but Reps often provide general support across industries with flexible hours, while Call Center Agents typically work in structured call centers focusing on sales or technical support. The roles overlap in skills and environment, but differ in specific job functions and industry focus.

What are popular job titles related to Remote Customer Service Rep jobs in Pleasant Prairie, WI?

For Remote Customer Service Rep jobs in Pleasant Prairie, WI, the most frequently searched job titles are:

What job categories do people searching Remote Customer Service Rep jobs in Pleasant Prairie, WI look for?

The top searched job categories for Remote Customer Service Rep jobs in Pleasant Prairie, WI are:

What cities near Pleasant Prairie, WI are hiring for Remote Customer Service Rep jobs?

Cities near Pleasant Prairie, WI with the most Remote Customer Service Rep job openings:

Remote Customer Service Rep jobs near you
Infographic showing various Remote Customer Service Rep job openings in Pleasant Prairie, WI as of August 2026, with employment types broken down into 70% Full Time, 16% Part Time, and 14% Contract. Highlights an 100% Remote job distribution, with an average salary of $37,892 per year, or $18.2 per hour.

Customer Service Representative

Addison Group

Buffalo Grove, IL • Remote

$22 - $25/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 14 days ago

Job description

Job Title: Customer Service Representative

Location (city, state): Buffalo Grove, IL

Industry: Manufacturing

Pay: $22.00 - $25.00 / Hourly based on experience

Benefits: This position is eligible for medical, dental, vision, and 401(k) benefits.

About Our Client:

Addison Group is partnering with our client to hire a Customer Service Representative. This role plays a key part in supporting the complete post-sales cycle, ensuring accuracy, responsiveness, and a positive experience for both customers and internal teams.

Job Description:

The Customer Service Representative will manage order entry, issue resolution, and customer communication while providing excellent service to both internal staff and external customers. This person will communicate with customers, internal departments, vendors and the sales team to provide the best candidate experience. The ideal candidate will have B2B manufacturing CS experience and previously used a CRM and EDI system. Soft skills require detail-oriented, dependable, and proactive in problem-solving.

Key Responsibilities:

  • Provide professional and positive support during all customer and team interactions.
  • Enter, track, and confirm orders accurately; communicate updates as needed.
  • Respond to inquiries related to products, pricing, and availability.
  • Research and resolve order or service-related issues promptly.
  • Maintain strong knowledge of systems, inventory control, and order processing.
  • Process returns, credits, and adjustments as necessary.
  • Support sales teams and build lasting customer relationships.
  • Collaborate closely with internal departments, including warehouse staff.

Qualifications:

  • Minimum 3 years Custer Service and order entry experience within manufacturing
  • Full cycle customer service includes order entry to final delivery.
  • Strong technical skills, CRM experience (SAP preferred)
  • Able to work onsite everyday and two days remote after training
  • Strong organizational skills with attention to detail.
  • Excellent verbal and written communication skills.

Additional Details:

  • Friendly and collaborative team with plenty of training
  • Small CSR team, everyone pitches in and supports the daily tasks.
  • Need to be flexible and proactive in nature.
  • Requires strong multitasking skills, adaptability, and a customer-first approach.

Perks:

  • Remote work after training
  • Newly remodeled office space
  • Excellent benefits and PTO
  • Great work/life balance
  • Professional growth and development opportunities.

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran, in accordance with applicable federal, state, and local laws. Reasonable accommodation is available for qualified individuals with disabilities upon request.

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