Remote Customer Service Rep Jobs in Peru, IL (NOW HIRING)

The Altra Field Service Representative (FSR) is a motivated self-starter responsible for executing seasonal go-to-market and service strategies across the Ohio and West Virgina area. This role drives brand growth, awareness, and sell-through by delivering impactful retail support, community engagement, and field activations.

The FSR partners closely with Sales Representatives, specialty retail accounts, and cross-functional teams to execute activation plans and strengthen Altra's presence in the market. This position reports to the Regional Field Service Manager.

While this position is fully remote, the ideal candidate for this role will reside in the great Columbus area to better support their client base. This role requires frequent travel within the assigned territory, including attendance at consumer events, races, and expos, and may require evening and weekend work

Let's break down that day-in-the-life a bit more.

• Support retail partners through store visits, product demos, and sales floor training to drive product knowledge and sales.

• Execute merchandising, promotional activations, and seasonal brand initiatives across the territory.

• Represent Altra at community events, races, expos, and consumer engagement activities.

• Build strong relationships with retail and community partners to increase brand awareness and advocacy.

• Partner with Sales Representatives and Field Service teams to deliver effective territory plans, training, and activations.

• Gather and share insights on consumer feedback, product performance, competitor activity, and market trends.

• Maintain accurate reporting, manage field resources responsibly, and ensure operational excellence.

• Achieve territory goals through consistent execution, strong organization, and proactive problem-solving.

What do you need to succeed?

We all have unique skills that we bring to work and celebrate every day. For this role, there are foundation skills you'll need to succeed and excel. Additionally, while formal education is great to have, we are most interested in your 1-3 years of experience and professional achievements.

The foundation skills you will need in this position are:

• Familiarity with the Altra product line

• Experience fitting and selling technical footwear

• Strong time management, planning, and organizational skills

• Excellent written and verbal communication skills

• Ability to work independently while collaborating effectively with a team

• Proficiency in Microsoft applications (including Outlook)

• Self-motivated, proactive, and driven to take initiative

• Reliable transportation

• Location requirement: While this position is fully remote, the ideal candidate will reside within the Columbus OH area to better service their client base.

There are also a few skills that are not required but preferred.

• 1+ year of specialty retail experience (run or outdoor specialty preferred)

• 2+ years of marketing, sales, or field service experience

Now WE have a question for YOU.

Are you in?

#LI-DD1

Hiring Range:

Incentive Potential: This position is eligible for additional compensation awards that may include an annual incentive plan, sales incentive, orcommissionpotential. Specific details of the additional compensation eligibility for this position will be provided during the recruiting and interview process.

Benefits at VF Corporation: You can review a general overview of each benefit program offered, including this year's medical plan rates on www.MyVFbenefits.com and by clicking Looking to Join VF? Detailed information on your benefits will be provided during the hiring process.

Please note, our hiring ranges are determined and built from market pay data. In determining the specific compensation for this position, we comply with all local, state, and federal laws.

At VF, we value a diverse, inclusive workforce and we provide equal employment opportunity for all applicants and employees. All qualified applicants for employment will be considered without regard to an individual's race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws. If you require accommodations during the application process, please contact us at peopleservices@vfc.com. VF will provide reasonable accommodations for qualified individuals to the extent required by applicable law.

Pursuant to all applicable local Fair Chance Ordinance requirements, including but not limited to the San Francisco Fair Chance Ordinance, VF will consider for employment qualified applicants with arrest and conviction records.