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Remote Customer Service Rep Jobs in Naples, FL (NOW HIRING)

Huntington

Mortgage Loan Officer - Retail

Naples, FL · On-site +1

The Mortgage Loan Officer - Retail position provides Simply the Best customer service to each ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

Huntington

Mortgage Loan Officer - Retail

Naples, FL · On-site +1

The Mortgage Loan Officer - Retail position provides Simply the Best customer service to each ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

Huntington

Mortgage Loan Officer - Retail

Naples, FL · On-site +1

The Mortgage Loan Officer - Retail position provides Simply the Best customer service to each ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

NCH

Coding Specialist Business Office

Naples, FL · On-site +1

... customer service department to research billing/coding issues. EDUCATION, EXPERIENCE AND ... remote environment. • Knowledge of virtual meeting applications (WebEx, Microsoft Teams, etc ...

Old Republic

Commercial Title Examiner

Naples, FL · On-site +1

Fully remote arrangements may be considered for candidates out of the local area with Florida ... Title insurance policies and certain escrow services for the employee's primary personal residence ...

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How much do remote customer service rep jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for remote customer service rep in Naples, FL is $17.70, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $19.71 per hour, depending on experience, location, and employer.

What is a remote customer service rep?

Remote Customer Service Representatives are professionals who assist customers with inquiries, concerns, and support needs, all while working from a location outside of a traditional office, usually from home. They typically handle tasks such as answering calls, responding to emails or chats, and resolving issues related to products or services. Remote reps use digital tools and communication platforms to interact with customers and their teams. This role requires strong communication skills, problem-solving abilities, and reliable internet access. Many companies hire remote customer service reps to provide flexible and accessible support for their clients.

What are the key skills and qualifications needed to thrive as a remote customer service rep?

To thrive as a Remote Customer Service Rep, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM software, help desk platforms, and online communication tools is often required. Strong organizational skills, patience, and the ability to work independently make someone stand out in this role. These skills and qualities are essential for efficiently resolving customer issues, maintaining client satisfaction, and successfully working in a remote environment.

How do remote customer service reps typically collaborate with their teams while working from home?

Remote Customer Service Reps usually stay connected with their teams through digital communication tools such as chat platforms, video conferencing, and shared dashboards. Regular virtual meetings help keep everyone aligned on updates, best practices, and any challenges that arise. Many companies also use ticketing systems or customer relationship management (CRM) software, allowing team members to track progress, share notes, and support each other in resolving complex customer issues. This structure fosters a sense of teamwork even when the team is geographically dispersed.

What is the difference between Remote Customer Service Rep vs Remote Call Center Agent?

AspectRemote Customer Service RepRemote Call Center Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; customer service or sales experience often preferred
Work EnvironmentHome office or remote setup, often with flexible hoursHome or remote, typically in a call center environment with scheduled shifts
Industry UsageCustomer support across various industries including retail, tech, healthcareTelecommunications, tech support, sales in call centers
Common Search IntentCustomer service roles, remote customer support jobsCall center jobs, remote telephony roles

Remote Customer Service Reps and Remote Call Center Agents both handle customer interactions remotely, but Reps often provide general support across industries with flexible hours, while Call Center Agents typically work in structured call centers focusing on sales or technical support. The roles overlap in skills and environment, but differ in specific job functions and industry focus.

What are the most commonly searched types of Customer Service Rep jobs in Naples, FL? The most popular types of Customer Service Rep jobs in Naples, FL are:
What are popular job titles related to Remote Customer Service Rep jobs in Naples, FL? For Remote Customer Service Rep jobs in Naples, FL, the most frequently searched job titles are:
What job categories do people searching Remote Customer Service Rep jobs in Naples, FL look for? The top searched job categories for Remote Customer Service Rep jobs in Naples, FL are:
What cities near Naples, FL are hiring for Remote Customer Service Rep jobs? Cities near Naples, FL with the most Remote Customer Service Rep job openings:
Remote Customer Service Rep jobs near you
Infographic showing various Remote Customer Service Rep job openings in Naples, FL as of August 2026, with employment types broken down into 80% Full Time, 12% Part Time, and 8% Contract. Highlights an 100% Remote job distribution, with an average salary of $36,823 per year, or $17.7 per hour.

Professional (Senior) Sales Representative, Pain - Naples, FL

Viatris

Naples, FL • On-site, Remote

$100K - $150K/yr

Full-time

Re-posted 15 days ago

Viatris rating

8.3

Company rating: 8.3 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

25th of 86 rated pharmaceutical

Job description

Viatris Specialty LLC
Viatris is a global healthcare company uniquely positioned to bridge the traditional divide between generics and brands, combining the best of both to more holistically address healthcare needs globally. With a mission to empower people worldwide to live healthier at every stage of life, we provide access at scale, currently supplying high-quality medicines to approximately 1 billion patients around the world annually and touching all of life's moments, from birth to the end of life, acute conditions to chronic diseases.
We have been included on number of award lists that demonstrate the impact we are making.
Every day, we rise to the challenge to make a difference and here's how the role will make an impact:
Key responsibilities for this role include:
  • Develop business plan for assigned territory that is consistent with Viatris sales plans, strategies and objectives.
  • Conduct quality sales presentations to all targeted customers.
  • Achieve quarterly sales goals within territory while adhering to all ethical sales practices and required regulations.
  • Understand and demonstrate targeting principles.
  • Develop pre-call planning strategy for key targets.
  • Develop positive and interactive relationships with peers, customers, and Company managers.
  • Responsible for ensuring high levels of call and field productivity.
  • Gather and utilize information from offices, pharmacists and others to develop and implement specific strategies for territory prescribers.
  • Leverage sample program, literature and other items to ensure physician awareness of Viatris products.
  • Responds appropriately to all customer requests in a timely, reliable manner with information that is consistent with the request.
  • Actively pursue continuous learning and professional development on efficient sales, communication & product knowledge training.
  • Perform other duties as assigned.

The minimum qualifications for this role are:
  • Minimum of a Bachelor's degree and 1+ years pharmaceutical or healthcare product sales experience. However, a combination of experience and/or education will be taken into consideration.
  • Demonstrated business acumen.
  • Demonstrated success in influence and negotiation skills.
  • Excellent oral and written communication skills.
  • Strong verbal, interpersonal and listening skills.
  • Demonstrated ability to work independently and as a team member to deliver results.
  • Demonstrated self-starter and highly motivated.
  • Ability to travel throughout territory (may include overnight travel).
  • Must reside in territory geography.
  • Must possess a valid Driver's License and an acceptable driving record.
  • Authorization and ability to drive a Company leased vehicle or authorized rental vehicle.
  • Professional or Senior leveling will be based on years of relevant pharmaceutical sales experience.
  • Proficiency in speaking, comprehending, reading and writing English is required.

Exact compensation may vary based on items such as skills, experience and location. The salary range for this position is: $100,000 - $150,000 for Professional level and $108,000 - $162,000 for Senior level.
At Viatris, we offer competitive salaries, benefits and an inclusive environment where you can use your experiences, perspectives and skills to help make an impact on the lives of others.
Viatris is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, gender expression, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
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