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Remote Customer Service Rep Jobs in Merrick, NY (NOW HIRING)

CVS Health

Customer Service Representative

New York, NY · Remote

$17 - $34.15/hr

Position Summary This Customer Service Representative will perform inbound and outbound calls to members that need help in finding local community resources to meet their social needs. There is a ...

Hire Frontier

Customer Service Representative

New York, NY · Remote

$20 - $23/hr

Customer Service Representative Location: New York City, NY Pay Rate: Up to $23.00 per hour Work Schedule: Monday through Friday, 9:00 AM - 5:00 PM Primary Responsibilities: * Provide ongoing support ...

Hire Frontier

Customer Service Representative

New York, NY · Remote

$20 - $23/hr

Customer Service Representative Location: New York City, NY Pay Rate: Up to $23.00 per hour Work Schedule: Monday through Friday, 9:00 AM - 5:00 PM Primary Responsibilities: * Provide ongoing support ...

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All JobsCustomer Service Rep JobsRemote Customer Service Rep JobsRemote Customer Service Rep Jobs in Merrick, NY

Remote Customer Service Rep information

See Merrick, NY salary details

$10

$19

$27

How much do remote customer service rep jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for remote customer service rep in Merrick, NY is $19.25, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $21.39 per hour, depending on experience, location, and employer.

What is a remote customer service rep?

Remote Customer Service Representatives are professionals who assist customers with inquiries, concerns, and support needs, all while working from a location outside of a traditional office, usually from home. They typically handle tasks such as answering calls, responding to emails or chats, and resolving issues related to products or services. Remote reps use digital tools and communication platforms to interact with customers and their teams. This role requires strong communication skills, problem-solving abilities, and reliable internet access. Many companies hire remote customer service reps to provide flexible and accessible support for their clients.

What are the key skills and qualifications needed to thrive as a remote customer service rep?

To thrive as a Remote Customer Service Rep, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM software, help desk platforms, and online communication tools is often required. Strong organizational skills, patience, and the ability to work independently make someone stand out in this role. These skills and qualities are essential for efficiently resolving customer issues, maintaining client satisfaction, and successfully working in a remote environment.

How do remote customer service reps typically collaborate with their teams while working from home?

Remote Customer Service Reps usually stay connected with their teams through digital communication tools such as chat platforms, video conferencing, and shared dashboards. Regular virtual meetings help keep everyone aligned on updates, best practices, and any challenges that arise. Many companies also use ticketing systems or customer relationship management (CRM) software, allowing team members to track progress, share notes, and support each other in resolving complex customer issues. This structure fosters a sense of teamwork even when the team is geographically dispersed.

What is the difference between Remote Customer Service Rep vs Remote Call Center Agent?

AspectRemote Customer Service RepRemote Call Center Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; customer service or sales experience often preferred
Work EnvironmentHome office or remote setup, often with flexible hoursHome or remote, typically in a call center environment with scheduled shifts
Industry UsageCustomer support across various industries including retail, tech, healthcareTelecommunications, tech support, sales in call centers
Common Search IntentCustomer service roles, remote customer support jobsCall center jobs, remote telephony roles

Remote Customer Service Reps and Remote Call Center Agents both handle customer interactions remotely, but Reps often provide general support across industries with flexible hours, while Call Center Agents typically work in structured call centers focusing on sales or technical support. The roles overlap in skills and environment, but differ in specific job functions and industry focus.

What are popular job titles related to Remote Customer Service Rep jobs in Merrick, NY? For Remote Customer Service Rep jobs in Merrick, NY, the most frequently searched job titles are:
What job categories do people searching Remote Customer Service Rep jobs in Merrick, NY look for? The top searched job categories for Remote Customer Service Rep jobs in Merrick, NY are:
What cities near Merrick, NY are hiring for Remote Customer Service Rep jobs? Cities near Merrick, NY with the most Remote Customer Service Rep job openings:
Remote Customer Service Rep jobs near you
Infographic showing various Remote Customer Service Rep job openings in Merrick, NY as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $40,034 per year, or $19.2 per hour.

Customer Service Representative

Arsenault Inc

New York, NY • Remote

$20/hr

Full-time

Posted 11 days ago

Job description

  • Looking For An Amazing Remote or Work From Home Opportunity!!!* Your next good thing is right here. At Arsenault® Professional & Industrial, were all about helping you discover whats next in your career. And we just so happen to be seeking Customer Service Representatives to work
  • Remotely *for a Fortune 500 company in the global healthcare industry in New York City, NY. If this sounds like the right fit for you, read on and apply!
  • Why you should apply to be a Customer Service Representative:*
  • Position is Temp-to-Hire with opportunity for growth
  • 1st shift, 8:00am-5:00pm or 9:00am-6:00pm, Monday-Friday
  • Pay rate is competitive at $20.00 per hour

/ Weekly Pay

  • Full benefits package offered upon permanent hire
  • Handling all incoming issues and resolves them using smart customer-focused decision-making skills.
  • Acting as a liaison between the warehouse, office, and customer; research, resolve, and track customer issues regarding service failure, product returns, incorrect shipments, etc.
  • Following up on all outstanding tasks to ensure completion and provides updates to customer as needed.
  • Anticipating, and where appropriate, mitigating any issues before they can negatively impact the customer experience.
  • Assisting hospitals with product conversions and special reporting needs.
  • Responding quickly and professionally to customer telephone questions and concerns
  • This job might be an outstanding fit if you:*
  • Possess excellent communication skills and the ability to practice proper phone and e-mail etiquette
  • Have previous customer service experience and comfortable with sitting in front of the computer for majority of your shift
  • Have working knowledge of Microsoft Office and comfortable training in Salesforce
  • Have basic skills with moderate level of proficiency and can consult with senior peers on non-complex projects.
  • Have a High School Diploma or GED Why Arsenault®? There are a lot of Customer Service positions out there. We're dedicated to finding the very best options for you. Our industrial staffing experts are laser-focused on opportunities with competitive pay, safe work environments, and cultures that recognize your value.
  • About Arsenault®* Connecting great people with great companies is what we do best! Helping you discover whats next in your career is what were all about, so lets get to work. Apply to be a Customer Service Representative today!

Get a complete career fit with Arsenault®.

Youre looking to keep your career moving onward and upward, and were here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.

About Arsenault®

At Arsenault, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world. Arsenault Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Arsenault, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Arsenaults Human Resource Knowledge Center.

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