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Remote Customer Service Rep Jobs in Hernando, MS

HMG Careers

Sales Representative Remote

Memphis, TN · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Representative

Arkabutla, MS · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Representative

Southaven, MS · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Representative

Crenshaw, MS · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Representative

Red Banks, MS · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Representative

Abbeville, MS · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Representative

Senatobia, MS · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Representative

Walls, MS · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Rep

Memphis, TN · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Representative

Hughes, AR · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Representative

Horn Lake, MS · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Representative

Waterford, MS · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Representative

West Memphis, AR · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Representative

Memphis, TN · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Showing results 21-40

All JobsCustomer Service Rep JobsRemote Customer Service Rep JobsRemote Customer Service Rep Jobs in Hernando, MS

Remote Customer Service Rep information

See Hernando, MS salary details

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$17

$25

How much do remote customer service rep jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for remote customer service rep in Hernando, MS is $17.73, according to ZipRecruiter salary data. Most workers in this role earn between $14.52 and $19.71 per hour, depending on experience, location, and employer.

What is a remote customer service rep?

Remote Customer Service Representatives are professionals who assist customers with inquiries, concerns, and support needs, all while working from a location outside of a traditional office, usually from home. They typically handle tasks such as answering calls, responding to emails or chats, and resolving issues related to products or services. Remote reps use digital tools and communication platforms to interact with customers and their teams. This role requires strong communication skills, problem-solving abilities, and reliable internet access. Many companies hire remote customer service reps to provide flexible and accessible support for their clients.

What are the key skills and qualifications needed to thrive as a remote customer service rep?

To thrive as a Remote Customer Service Rep, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM software, help desk platforms, and online communication tools is often required. Strong organizational skills, patience, and the ability to work independently make someone stand out in this role. These skills and qualities are essential for efficiently resolving customer issues, maintaining client satisfaction, and successfully working in a remote environment.

How do remote customer service reps typically collaborate with their teams while working from home?

Remote Customer Service Reps usually stay connected with their teams through digital communication tools such as chat platforms, video conferencing, and shared dashboards. Regular virtual meetings help keep everyone aligned on updates, best practices, and any challenges that arise. Many companies also use ticketing systems or customer relationship management (CRM) software, allowing team members to track progress, share notes, and support each other in resolving complex customer issues. This structure fosters a sense of teamwork even when the team is geographically dispersed.

What is the difference between Remote Customer Service Rep vs Remote Call Center Agent?

AspectRemote Customer Service RepRemote Call Center Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; customer service or sales experience often preferred
Work EnvironmentHome office or remote setup, often with flexible hoursHome or remote, typically in a call center environment with scheduled shifts
Industry UsageCustomer support across various industries including retail, tech, healthcareTelecommunications, tech support, sales in call centers
Common Search IntentCustomer service roles, remote customer support jobsCall center jobs, remote telephony roles

Remote Customer Service Reps and Remote Call Center Agents both handle customer interactions remotely, but Reps often provide general support across industries with flexible hours, while Call Center Agents typically work in structured call centers focusing on sales or technical support. The roles overlap in skills and environment, but differ in specific job functions and industry focus.

What are popular job titles related to Remote Customer Service Rep jobs in Hernando, MS? For Remote Customer Service Rep jobs in Hernando, MS, the most frequently searched job titles are:
What job categories do people searching Remote Customer Service Rep jobs in Hernando, MS look for? The top searched job categories for Remote Customer Service Rep jobs in Hernando, MS are:
What cities near Hernando, MS are hiring for Remote Customer Service Rep jobs? Cities near Hernando, MS with the most Remote Customer Service Rep job openings:
Remote Customer Service Rep jobs near you
Infographic showing various Remote Customer Service Rep job openings in Hernando, MS as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $36,879 per year, or $17.7 per hour.

Outbound Customer Experience Specialist (Welcome Calls)

Redwood Services

Memphis, TN • Remote

$18/hr

Full-time

Posted 2 days ago

New

Job description

Redwood Services is a national home services platform that partners with leading HVAC, plumbing, and electrical companies to help them grow and better serve their customers. As we continue to expand, we’re hiring Outbound Customer Experience Specialists to support our tuck-in acquisitions by making high-volume welcome calls to existing customer bases. This is not a sales-heavy, transactional role, it’s about creating a great first impression, building trust, and gathering key customer information while introducing them to their new service partner. If you’re energetic, personable, and thrive in a fast-paced, high-volume calling environment, this is an opportunity to be part of a team that plays a critical role in the success of every acquisition we make.

Responsibilities:

  • Make 100–150 outbound welcome calls per day to existing customers of newly acquired companies.
  • Introduce the new partnership between the customer’s current service provider and one of Redwood’s partner companies, ensuring customers feel confident and informed about the transition.
  • Collect and update customer information accurately in the system.
  • Invite customers to join the VIP text club and explain the benefits clearly.
  • Handle inbound calls as needed and assist with basic scheduling when customers request service.
  • Maintain a positive, professional, and engaging tone on every call.
  • Navigate multiple systems and platforms efficiently while documenting call outcomes.
  • Adapt to calling across multiple time zones with schedule flexibility.

Qualifications:

  • Two (2)+ years of outbound call center experience.
  • Comfortable making high-volume outbound calls daily (100–150+)
  • Open to starting as a full-time contractor with the opportunity to transition into a W2 employee with benefits based on performance and business needs.
  • Ability to work effectively in a remote environment with strong self-management and accountability.
  • Ability to work a flexible schedule across time zones (typical shifts between 9am–8pm depending on region).
  • Strong communication skills with a friendly, confident phone presence.
  • Tech-savvy and able to quickly learn new systems.
  • Experience with ServiceTitan is a plus.
  • Background in HVAC, plumbing, or home services is a plus
  • Detail-oriented with strong data entry accuracy
  • Self-motivated and able to perform in a remote environment

If you enjoy connecting with people, creating positive experiences, and being part of a team that directly impacts customer retention and growth, we’d love to hear from you.

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