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Remote Customer Service Rep Jobs in Grande Prairie, AB

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Remote Customer Service Rep information

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How much do remote customer service rep jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for remote customer service rep in Grande Prairie, AB is $18.00, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $19.95 per hour, depending on experience, location, and employer.

What is a remote customer service rep?

Remote Customer Service Representatives are professionals who assist customers with inquiries, concerns, and support needs, all while working from a location outside of a traditional office, usually from home. They typically handle tasks such as answering calls, responding to emails or chats, and resolving issues related to products or services. Remote reps use digital tools and communication platforms to interact with customers and their teams. This role requires strong communication skills, problem-solving abilities, and reliable internet access. Many companies hire remote customer service reps to provide flexible and accessible support for their clients.

What are the key skills and qualifications needed to thrive as a remote customer service rep?

To thrive as a Remote Customer Service Rep, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM software, help desk platforms, and online communication tools is often required. Strong organizational skills, patience, and the ability to work independently make someone stand out in this role. These skills and qualities are essential for efficiently resolving customer issues, maintaining client satisfaction, and successfully working in a remote environment.

How do remote customer service reps typically collaborate with their teams while working from home?

Remote Customer Service Reps usually stay connected with their teams through digital communication tools such as chat platforms, video conferencing, and shared dashboards. Regular virtual meetings help keep everyone aligned on updates, best practices, and any challenges that arise. Many companies also use ticketing systems or customer relationship management (CRM) software, allowing team members to track progress, share notes, and support each other in resolving complex customer issues. This structure fosters a sense of teamwork even when the team is geographically dispersed.

What is the difference between Remote Customer Service Rep vs Remote Call Center Agent?

AspectRemote Customer Service RepRemote Call Center Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; customer service or sales experience often preferred
Work EnvironmentHome office or remote setup, often with flexible hoursHome or remote, typically in a call center environment with scheduled shifts
Industry UsageCustomer support across various industries including retail, tech, healthcareTelecommunications, tech support, sales in call centers
Common Search IntentCustomer service roles, remote customer support jobsCall center jobs, remote telephony roles

Remote Customer Service Reps and Remote Call Center Agents both handle customer interactions remotely, but Reps often provide general support across industries with flexible hours, while Call Center Agents typically work in structured call centers focusing on sales or technical support. The roles overlap in skills and environment, but differ in specific job functions and industry focus.

What are popular job titles related to Remote Customer Service Rep jobs in Grande Prairie, AB?

For Remote Customer Service Rep jobs in Grande Prairie, AB, the most frequently searched job titles are:

What job categories do people searching Remote Customer Service Rep jobs in Grande Prairie, AB look for?

The top searched job categories for Remote Customer Service Rep jobs in Grande Prairie, AB are:

What cities near Grande Prairie, AB are hiring for Remote Customer Service Rep jobs?

Cities near Grande Prairie, AB with the most Remote Customer Service Rep job openings:

Infographic showing various Remote Customer Service Rep job openings in Grande Prairie, AB as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, 1% Temporary, and 4% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $37,443 per year, or $18 per hour.

Senior Environmental Professional

Slrconsulting

Grande Prairie, AB • On-site, Remote

Full-time

PTO

Re-posted 26 days ago


Job description

We are SLR Consulting (Canada), a 800+ team of advisory, environmental/engineering, and regulatory professionals across 20+ office locations in Canada. We deliver environmental and sustainability services to our clients through the integration of over 30 advisory, technical environmental, and engineering disciplines to help clients address some of their most complex challenges around sustainability. We are Making Sustainability Happen.

As our new Senior Environmental Professional, you will play an important role on a team whose work is essential to achieving this goal.

Role

In this position, you will provide senior expertise to support responsibilities for a variety of programs related to the assessment, monitoring, management, and remediation of contaminated sites. Project locations will be focused on Alberta and Northeast British Columbia; therefore, a strong understanding and familiarity with both Alberta and British Columbia regulations is preferred. Experience also working in the north is an asset. With support and mentorship from SLR's strong roster of senior staff, you'll be responsible for oversight, technical support, and professional sign-off of high-quality work to our varied clients including projects at a range of urban and remote sites. This includes upstream, midstream, and downstream oil and gas facilities, commercial and industrial properties, and federal and municipal sites. Your extensive technical knowledge and experience will be invaluable to our team and will see you working closely with our clients, maintaining satisfaction, building long-term relationships, and helping grow our portfolio of work.
You'll be involved in the full life cycle of projects including developing and reviewing proposals and work plans, coordinating and executing projects, managing budgets, client support and communication, data analysis, technical reporting, and conducting senior technical reviews. Your role will be predominantly office-based with opportunities to complete site visits to mentor staff and support the requirements of certain projects.
This is a unique opportunity to bring your expertise to a highly engaged team, where your efforts and impact will be recognized and valued immensely. At SLR, your demonstrated initiative and can-do attitude will be rewarded with responsibilities and opportunities that will challenge you and allow you significant opportunities for personal and professional growth.

Responsibilities:

  • Provide senior technical review, oversight, and sign-off on environmental site assessment, remediation, and reclamation projects across Albertaand Northeast British Columbia
  • Work with other senior professional technical experts to manage technical groups and technical programs, and communicate industry best practices and technical advances to project teams
  • Provide leadership through open and positive communications with all staff
  • Communicate directly with clients to maintain the highest levels of customer satisfaction
  • Mentorjunior, intermediate, and senior staff in project management/fieldwork/task management skills
  • Provide leadership in health and safety through open and positive communications with all staff
  • Prepare remediation options analyses, remedial action plans and associated design works
  • Review and analyze data, design assessment and remediation programs, and review technical reports and communications
  • Plan, report and track schedules and budgets, all as part of project financial management

Working @ SLR

With us, there is no doubt you'll grow your subject-matter expertise and industry knowledge. We care about investing in our employees for the long-run, and if you ask our team, they'll tell you that's just one of the many benefits of working here. We want to be a place where you can experience career growth and satisfaction for many years.

Here's what else you'll enjoy as part of our team:

  • Competitive total compensation package including comprehensive benefits, vacation, and a suite of wellness initiatives
  • Full-time, permanent role with opportunities for professional growth and advancement

Qualifications/Education/Memberships:

  • Minimum of a degree or a technical diploma in environmental science, engineering, geology, hydrogeology, or environmental related studies
  • Ideally 15+ years of experience in contaminated site work including managing, leading, and directing environmental site assessments (Phase I, II, and III ESAs); soil, soil vapour, and groundwater sampling programs; and remediation programs
  • Experience working on and reviewing complex site assessment and remediation programs at hydrocarbon and salinity impacted sites
  • Experience working on municipal and federal government projects and in the energy sector (upstream, midstream, and downstream oil and gas facilities) are significant assets
  • Experience with various remediation techniques (e.g. excavation, in-situ and ex-situ bioremediation, chemical oxidation, soil vapour and multi-phase extraction, monitored natural attenuation), risk assessment and reclamation is an asset
  • Knowledge and practical application of health & safety requirements unique to oil and gas facilities, landfills, subsurface investigations, and contaminated sites
  • Experience with complex and varied scientific, planning and engineering assignments and assessments, requiring an understanding of a broad field of science/planning/engineering, and knowledge of reciprocal effects of the work upon other fields
  • In-depth knowledge and experience working with various provincial and national regulatory frameworks and bodies (e.g., AEPA, AER, and Federal Regulations)
  • Professional status or eligibility for professional status and regulatory sign-off capability for contaminated site assessment and remediation work in Alberta with APEGA (P.Eng., P.Geo., P.Ag., P.Tech, etc.) is required, with the ability to register with other provincial or territorial associations

SLR strivesto build diverse teams that reflect the communities we work in, and encourages applications from traditionally underrepresented groups including women, visible minorities, Indigenouspeoples, people identifying as 2SLGBTQI+,veterans,and people with disabilities.