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Remote Customer Service Rep Jobs in Gary, IN (NOW HIRING)

Arsenault Inc

Customer Service Representative

Chicago, IL · Remote

$16.50 - $22.50/hr

Description Customer Service Representative (Remote) * Are you an experienced Customer Service Representative looking for a new challenge? * Do you value customer service and helping your community?

Liveops

Remote Customer Service Agent

Hammond, IN · Remote

$15 - $20/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Gary, IN · Remote

$15.50 - $20.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Crown Point, IN · Remote

$14.75 - $19.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Valparaiso, IN · Remote

$15.50 - $20.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

HUB

Customer Service Representative

Chicago, IL · Remote

$50K/yr

We are looking for a Digital Customer Service Representative to join our firm. This role is viewed as a developmental position with the objective of obtaining the skills, proficiencies and sustained ...

Nexora Talent

Remote- Customer Experience Service

Chicago, IL · Remote

$16.50 - $22.50/hr

Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client ...

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All JobsCustomer Service Rep JobsRemote Customer Service Rep JobsRemote Customer Service Rep Jobs in Gary, IN

Remote Customer Service Rep information

See Gary, IN salary details

$9

$18

$26

How much do remote customer service rep jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for remote customer service rep in Gary, IN is $18.70, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $20.82 per hour, depending on experience, location, and employer.

What is a remote customer service rep?

Remote Customer Service Representatives are professionals who assist customers with inquiries, concerns, and support needs, all while working from a location outside of a traditional office, usually from home. They typically handle tasks such as answering calls, responding to emails or chats, and resolving issues related to products or services. Remote reps use digital tools and communication platforms to interact with customers and their teams. This role requires strong communication skills, problem-solving abilities, and reliable internet access. Many companies hire remote customer service reps to provide flexible and accessible support for their clients.

What are the key skills and qualifications needed to thrive as a remote customer service rep?

To thrive as a Remote Customer Service Rep, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM software, help desk platforms, and online communication tools is often required. Strong organizational skills, patience, and the ability to work independently make someone stand out in this role. These skills and qualities are essential for efficiently resolving customer issues, maintaining client satisfaction, and successfully working in a remote environment.

How do remote customer service reps typically collaborate with their teams while working from home?

Remote Customer Service Reps usually stay connected with their teams through digital communication tools such as chat platforms, video conferencing, and shared dashboards. Regular virtual meetings help keep everyone aligned on updates, best practices, and any challenges that arise. Many companies also use ticketing systems or customer relationship management (CRM) software, allowing team members to track progress, share notes, and support each other in resolving complex customer issues. This structure fosters a sense of teamwork even when the team is geographically dispersed.

What is the difference between Remote Customer Service Rep vs Remote Call Center Agent?

AspectRemote Customer Service RepRemote Call Center Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; customer service or sales experience often preferred
Work EnvironmentHome office or remote setup, often with flexible hoursHome or remote, typically in a call center environment with scheduled shifts
Industry UsageCustomer support across various industries including retail, tech, healthcareTelecommunications, tech support, sales in call centers
Common Search IntentCustomer service roles, remote customer support jobsCall center jobs, remote telephony roles

Remote Customer Service Reps and Remote Call Center Agents both handle customer interactions remotely, but Reps often provide general support across industries with flexible hours, while Call Center Agents typically work in structured call centers focusing on sales or technical support. The roles overlap in skills and environment, but differ in specific job functions and industry focus.

What are the most commonly searched types of Customer Service Rep jobs in Gary, IN? The most popular types of Customer Service Rep jobs in Gary, IN are:
What are popular job titles related to Remote Customer Service Rep jobs in Gary, IN? For Remote Customer Service Rep jobs in Gary, IN, the most frequently searched job titles are:
What job categories do people searching Remote Customer Service Rep jobs in Gary, IN look for? The top searched job categories for Remote Customer Service Rep jobs in Gary, IN are:
What cities near Gary, IN are hiring for Remote Customer Service Rep jobs? Cities near Gary, IN with the most Remote Customer Service Rep job openings:
Remote Customer Service Rep jobs near you
Infographic showing various Remote Customer Service Rep job openings in Gary, IN as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $38,906 per year, or $18.7 per hour.

Customer Service Representative

PainPoint Health

Chicago, IL • Remote

$18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

New

Job description


Customer Service Representative 
Monday-Friday 8:00 AM-4:30 PM CST | $18.00/hour | Full-Time
Location: Remote
Looking for a rewarding career where you can make an impact every day?
Join DxTx Pain & Spine, a physician-aligned partner organization supporting award-winning pain and spine practices nationwide, where you'll help new patients get scheduled and educated about treatment options, all from the comfort of home, with a consistent weekday schedule.
Why You'll Love Working Here 
  • Fully remote position with a remote stipend 
  • Consistent Monday-Friday daytime schedule 
  • Warm leads only, no cold calling 
  • Meaningful work connecting patients to care 
  • Growth and continuing education support 
  • Comprehensive benefits package
What You'll Do
 As a Contact Center Representative, you'll play a key role in scheduling new patients for our affiliated pain clinics and surgery centers, handling inbound calls and following up with warm leads to educate them on treatment options.
  • Answer inbound calls from prospective new patients and assess their needs
  • Answer general questions regarding treatment options
  • Make outbound calls to incoming leads to educate them about possible treatments
  • Register and schedule new patients; send appropriate materials prior to appointments
  • Reschedule, cancel, and confirm appointments as needed
  • Provide excellent, timely customer service
  • Maintain operations by following established policies and procedures
  • Help track the effectiveness of new marketing initiatives
  • Contribute creative ideas to optimize marketing strategies
  • Perform other related duties as assigned
Qualifications
  • High school diploma or GED required
  • 1+ year of customer interaction or customer support experience (phone or face-to-face) strongly preferred
  • Previous healthcare facility and contact center experience preferred
Skills for Success
  • Excellent verbal and written communication
  • Strong interpersonal and customer service skills
  • Service-oriented approach to resolving customer concerns
  • Excellent organization and attention to detail
  • Comfortable learning new software and computer systems
  • Understanding of patient confidentiality requirements
  • Familiarity with medical terminology and office ethics
  • Proficiency with Microsoft Office Suite or related software
Benefits:
  • Health, dental, and vision insurance
  • Accident and life/AD&D insurance
  • Short- and long-term disability
  • HSA
  • Health management tools
  • Emergency travel assistance & ID-theft protection
  • LifeMart employee discount program
  • PTO & company-paid holidays
  • Paternal leave
  • 401(k) retirement plan
  • Remote stipend & travel reimbursement
  • Continuing education reimbursement
  • Bonusly employee recognition platform
  • DailyPay on-demand pay access
Join Our Team!
If you're looking for an opportunity to make a meaningful impact from home while helping patients access life-changing care, we'd love to hear from you.
 

An Equal Opportunity Employer

We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.

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