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Remote Customer Service Rep Jobs in Franklin, WI

HMG Careers

Sales Representative Remote

Racine, WI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Representative Remote

Waukesha, WI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Representative Remote

Whitefish Bay, WI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Representative Remote

Shorewood, WI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Representative Remote

Vernon, WI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Representative Remote

Kenosha, WI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Representative Remote

West Allis, WI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Showing results 21-40

All JobsCustomer Service Rep JobsRemote Customer Service Rep JobsRemote Customer Service Rep Jobs in Franklin, WI

Remote Customer Service Rep information

See Franklin, WI salary details

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How much do remote customer service rep jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for remote customer service rep in Franklin, WI is $17.45, according to ZipRecruiter salary data. Most workers in this role earn between $14.28 and $19.42 per hour, depending on experience, location, and employer.

What is a remote customer service rep?

Remote Customer Service Representatives are professionals who assist customers with inquiries, concerns, and support needs, all while working from a location outside of a traditional office, usually from home. They typically handle tasks such as answering calls, responding to emails or chats, and resolving issues related to products or services. Remote reps use digital tools and communication platforms to interact with customers and their teams. This role requires strong communication skills, problem-solving abilities, and reliable internet access. Many companies hire remote customer service reps to provide flexible and accessible support for their clients.

What are the key skills and qualifications needed to thrive as a remote customer service rep?

To thrive as a Remote Customer Service Rep, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM software, help desk platforms, and online communication tools is often required. Strong organizational skills, patience, and the ability to work independently make someone stand out in this role. These skills and qualities are essential for efficiently resolving customer issues, maintaining client satisfaction, and successfully working in a remote environment.

How do remote customer service reps typically collaborate with their teams while working from home?

Remote Customer Service Reps usually stay connected with their teams through digital communication tools such as chat platforms, video conferencing, and shared dashboards. Regular virtual meetings help keep everyone aligned on updates, best practices, and any challenges that arise. Many companies also use ticketing systems or customer relationship management (CRM) software, allowing team members to track progress, share notes, and support each other in resolving complex customer issues. This structure fosters a sense of teamwork even when the team is geographically dispersed.

What is the difference between Remote Customer Service Rep vs Remote Call Center Agent?

AspectRemote Customer Service RepRemote Call Center Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; customer service or sales experience often preferred
Work EnvironmentHome office or remote setup, often with flexible hoursHome or remote, typically in a call center environment with scheduled shifts
Industry UsageCustomer support across various industries including retail, tech, healthcareTelecommunications, tech support, sales in call centers
Common Search IntentCustomer service roles, remote customer support jobsCall center jobs, remote telephony roles

Remote Customer Service Reps and Remote Call Center Agents both handle customer interactions remotely, but Reps often provide general support across industries with flexible hours, while Call Center Agents typically work in structured call centers focusing on sales or technical support. The roles overlap in skills and environment, but differ in specific job functions and industry focus.

What are popular job titles related to Remote Customer Service Rep jobs in Franklin, WI? For Remote Customer Service Rep jobs in Franklin, WI, the most frequently searched job titles are:
What job categories do people searching Remote Customer Service Rep jobs in Franklin, WI look for? The top searched job categories for Remote Customer Service Rep jobs in Franklin, WI are:
What cities near Franklin, WI are hiring for Remote Customer Service Rep jobs? Cities near Franklin, WI with the most Remote Customer Service Rep job openings:
Remote Customer Service Rep jobs near you
Infographic showing various Remote Customer Service Rep job openings in Franklin, WI as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $36,295 per year, or $17.4 per hour.

Representative Technical Service

Harley-Davidson

Milwaukee, WI • Remote

$57K - $86K/yr

Full-time, Part-time

Medical, Retirement

Posted 25 days ago

Job description

Auto req ID: 54315  
Title: Representative Technical Service  
Job Function: Customer Service  
Location: Remote 
Company: Harley-Davidson Motor Company  
Full or Part-Time: Full Time  
 


In 1903, out of a small shed in Milwaukee, Wisconsin, four young men lit a cultural wildfire that would grow and spread across geographies and generations. Their innovation and imagination for what was possible on two wheels sparked a transportation revolution that would make Harley-Davidson the most recognizable motorcycle brand in the world. Today, we continue to define motorcycle culture, evoking soul-stirring emotion reflected in every product and experience we deliver - like we have for well over a century and will for generations to come. Are you ready to ride with us?

This remote role is not tightly linked to a physical location and provides flexibility in where, when and how you accomplish your work. Remote employees are expected to have a dedicated, quiet and distraction-free work space and an internet connection that's sufficient for completing their job remotely.

Job Summary

The Technical Service team at Harley-Davidson plays a crucial role in supporting the dealer network by providing expert assistance and resolving technical issues. As a Technical Service Representative, you will be responsible for addressing a variety of inquiries related to diagnostics and service operations while delivering exceptional customer service. Leveraging your experience, collaborative skills, and access to resources, you will ensure timely and accurate resolutions to dealer personnel.

Job Responsibilities

Develop and implement a systematic diagnostic approach for mechanical, electrical, and software-related concerns.
Utilize available resources to accurately identify root causes and provide timely resolutions to dealer personnel.
Document Condition, Cause, and Correction details clearly and concisely within a data management system.
Identify opportunities for improving Key Performance Indicators (KPIs) for both internal and external stakeholders.
Provide coaching and guidance to dealer personnel to enhance their technical capabilities.
Contribute to the development and maintenance of internal and dealer-facing resource materials.
Deliver remote troubleshooting and diagnostic support services via various channels, such as telephone and online platforms.
Provide day-to-day technical support for a range of hardware and software systems, including problem diagnosis and escalation.
Ensure effective and timely resolution of user problems.

Education Requirements
High School Diploma or Equivalent Required
Education Specifications

High school diploma or equivalent.
Completion of a post-secondary program at an accredited institute specializing in motorcycle diagnostics and repair.
Preferred achievement of Expert level technician or higher in Harley-Davidson University's Technical Recognition Program.

Experience Requirements

Required

4+ years of experience as a motorcycle maintenance and repair technician.
Demonstrated ability in complex problem-solving.
Capacity to multitask and prioritize responsibilities effectively. .
Excellent verbal and written communication skills, particularly in conveying technical information.
Ability to work autonomously in a remote team environment.
Strong proficiency in computer skills, including Microsoft Office Suite.

The pay range shown represents the national average pay range for this role. Your pay may be more or less than the stated range and is dependent on your geographic location and level of experience.

We offer an inclusive compensation package for all full-time salaried employees including, but not limited to, annual bonus programs, health insurance benefits, a 401k program, onsite fitness centers and employee stores, employee discounts on products and accessories, and more. Learn more about Harley-Davidson here.

 
Applicants must be currently authorized to work in the United States.


Direct Reports: No 
Travel Required: 0 - 10% 
Pay Range: $57,700 - $86,400 
Visa Sponsorship: This position is not eligible for visa sponsorship or visa transfer 
Relocation: This position is not eligible for relocation assistance 

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