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Remote Customer Service Rep Jobs in Exton, PA (NOW HIRING)

Liveops

Remote Customer Service Representative

Newark, DE · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

ForgeFit

Remote Customer Service Specialist

Philadelphia, PA · On-site +1

$17.25 - $22.75/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

ForgeFit

Remote Customer Service Specialist

Wilmington, DE · On-site +1

$16.50 - $21.75/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

Ascension Agent Group

Be Seen First

P&C Insurance Customer Service Representative (CSR)

Radnor, PA · Remote

$60K - $72K/yr

P&C Insurance Customer Service Representative (CSR) Location ... Radnor, PA (Remote) Job Type: Full-Time About Us Ascension Agent Group is a growing P&C insurance ...

Liveops

Remote Customer Service Agent

Wilmington, DE · Remote

$15 - $20.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Newark, DE · Remote

$15.25 - $20.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

West Chester, PA · Remote

$14.75 - $19.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

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All JobsCustomer Service Rep JobsRemote Customer Service Rep JobsRemote Customer Service Rep Jobs in Exton, PA

Remote Customer Service Rep information

See Exton, PA salary details

$9

$18

$25

How much do remote customer service rep jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for remote customer service rep in Exton, PA is $18.14, according to ZipRecruiter salary data. Most workers in this role earn between $14.86 and $20.19 per hour, depending on experience, location, and employer.

What is a remote customer service rep?

Remote Customer Service Representatives are professionals who assist customers with inquiries, concerns, and support needs, all while working from a location outside of a traditional office, usually from home. They typically handle tasks such as answering calls, responding to emails or chats, and resolving issues related to products or services. Remote reps use digital tools and communication platforms to interact with customers and their teams. This role requires strong communication skills, problem-solving abilities, and reliable internet access. Many companies hire remote customer service reps to provide flexible and accessible support for their clients.

What are the key skills and qualifications needed to thrive as a remote customer service rep?

To thrive as a Remote Customer Service Rep, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM software, help desk platforms, and online communication tools is often required. Strong organizational skills, patience, and the ability to work independently make someone stand out in this role. These skills and qualities are essential for efficiently resolving customer issues, maintaining client satisfaction, and successfully working in a remote environment.

How do remote customer service reps typically collaborate with their teams while working from home?

Remote Customer Service Reps usually stay connected with their teams through digital communication tools such as chat platforms, video conferencing, and shared dashboards. Regular virtual meetings help keep everyone aligned on updates, best practices, and any challenges that arise. Many companies also use ticketing systems or customer relationship management (CRM) software, allowing team members to track progress, share notes, and support each other in resolving complex customer issues. This structure fosters a sense of teamwork even when the team is geographically dispersed.

What is the difference between Remote Customer Service Rep vs Remote Call Center Agent?

AspectRemote Customer Service RepRemote Call Center Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; customer service or sales experience often preferred
Work EnvironmentHome office or remote setup, often with flexible hoursHome or remote, typically in a call center environment with scheduled shifts
Industry UsageCustomer support across various industries including retail, tech, healthcareTelecommunications, tech support, sales in call centers
Common Search IntentCustomer service roles, remote customer support jobsCall center jobs, remote telephony roles

Remote Customer Service Reps and Remote Call Center Agents both handle customer interactions remotely, but Reps often provide general support across industries with flexible hours, while Call Center Agents typically work in structured call centers focusing on sales or technical support. The roles overlap in skills and environment, but differ in specific job functions and industry focus.

What are the most commonly searched types of Customer Service Rep jobs in Exton, PA?

The most popular types of Customer Service Rep jobs in Exton, PA are:

What are popular job titles related to Remote Customer Service Rep jobs in Exton, PA?

For Remote Customer Service Rep jobs in Exton, PA, the most frequently searched job titles are:

What job categories do people searching Remote Customer Service Rep jobs in Exton, PA look for?

The top searched job categories for Remote Customer Service Rep jobs in Exton, PA are:

What cities near Exton, PA are hiring for Remote Customer Service Rep jobs?

Cities near Exton, PA with the most Remote Customer Service Rep job openings:

Remote Customer Service Rep jobs near you
Infographic showing various Remote Customer Service Rep job openings in Exton, PA as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 26% Part Time, and 2% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $37,735 per year, or $18.1 per hour.

REMOTE: Customer Service Representative - CSR

Sourcedge Solutions

Chester Springs, PA • Remote

$15.25 - $20.75/hr

Contractor

Re-posted 16 days ago

Job description

Customer Service Representative Job Description
Job Summary:
We are searching for a patient and attentive Health Care Customer Service Representative to join our Call Center. You will be required to provide outstanding service to our customers. You will be required to answer queries, handle complaints, and troubleshoot problems in a professional and polite manner to ensure effective resolution and customer satisfaction.
You will be expected to resolve queries from customers and provide information regarding: pre-authorization for medical treatment, claim status, benefit information, provider information, etc.  
To ensure success as a Health Care Customer Service Representative, you should be able to process and disseminate vast amounts of information. An outstanding Health Care Customer Service Representative will possess an aptitude for learning and continual development.
The ideal Customer Service Representative will be customer-focused, detail orientated, and target driven. You should be polite, accurate, knowledgeable, and able to work well within a team.
 
Responsibilities:
  • Analyzes and answers requests by telephone from all customers including policyholders, beneficiaries and providers concerning insurance or self- funded policies.  
  • Uses systems for tracking, information gathering, or troubleshooting.
  • Completes documentation and call tracking via computer system for all calls.
  • Familiarizing yourself with and remaining up-to-date with changes in our plans.
  • Greeting customers in a friendly, professional manner using the suggested script.
  • Answering telephonic and e-mail inquiries in a timely manner.
  • Deferring queries to your manager if you are unable to answer them.
  • Furnishing members and health care practitioners with details regarding members' benefits.
  • Advising if pre-authorizations for medical treatment is covered.
  • Advising members of patient responsibility.
  • Providing members with the details of provider network status.

Complexity of Work:
  • Within scope of job, requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment.
 
Personal Protective Equipment:
  •       Follows Standard Precautions using personal protective equipment as required. 
 
Minimum Qualifications (Skills):
  • Familiarity with Medical terminology, CPT codes, HCPCS, Diagnosis Codes required.  ADA codes preferred.
  • Prior experience as a Customer Service Specialist or equivalent required.
  • Computer literate with an above-average typing speed.
  • Good mathematical skills.
  • Superb verbal and written communication skills.
  • Thorough, with excellent listening skills.
  • Ability to calm irate, anxious, or grieving customers.
  • Capacity to navigate stressful situations with ease.
  • Available to work shifts, which may include work during evenings, weekends, and public holidays.
 
Education:
  • Associate Degree preferred.  In lieu of an Associate Degree, 1-2 years of Health Insurance Customer Service experience in Call Center is acceptable.
 
Work Experience:
  • Prior experience as a Customer Service Specialist or equivalent, ideally within a similar setting.
  • Healthcare experience.

Populations Served:
  •       No Responsibility to treat or care for patients.