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Remote Customer Service Rep Jobs in Columbia, SC

HMG Careers

Remote Sales Representative

Capitol View, SC · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Representative

Rembert, SC · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Representative

Gaston, SC · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Representative

Pomaria, SC · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Empire State Careers

Remote Sales Rep

Columbia, SC · Remote

$69K - $150K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Representative

Peak, SC · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Representative

West Columbia, SC · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Representative

Lexington, SC · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Representative

Ridgeway, SC · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Representative

Prosperity, SC · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Representative

Boykin, SC · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Representative

Irmo, SC · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Representative

Columbia, SC · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Representative

Columbia, SC · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Representative

North, SC · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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All JobsCustomer Service Rep JobsRemote Customer Service Rep JobsRemote Customer Service Rep Jobs in Columbia, SC

Remote Customer Service Rep information

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How much do remote customer service rep jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for remote customer service rep in Columbia, SC is $17.39, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $19.33 per hour, depending on experience, location, and employer.

What is a remote customer service rep?

Remote Customer Service Representatives are professionals who assist customers with inquiries, concerns, and support needs, all while working from a location outside of a traditional office, usually from home. They typically handle tasks such as answering calls, responding to emails or chats, and resolving issues related to products or services. Remote reps use digital tools and communication platforms to interact with customers and their teams. This role requires strong communication skills, problem-solving abilities, and reliable internet access. Many companies hire remote customer service reps to provide flexible and accessible support for their clients.

What are the key skills and qualifications needed to thrive as a remote customer service rep?

To thrive as a Remote Customer Service Rep, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM software, help desk platforms, and online communication tools is often required. Strong organizational skills, patience, and the ability to work independently make someone stand out in this role. These skills and qualities are essential for efficiently resolving customer issues, maintaining client satisfaction, and successfully working in a remote environment.

How do remote customer service reps typically collaborate with their teams while working from home?

Remote Customer Service Reps usually stay connected with their teams through digital communication tools such as chat platforms, video conferencing, and shared dashboards. Regular virtual meetings help keep everyone aligned on updates, best practices, and any challenges that arise. Many companies also use ticketing systems or customer relationship management (CRM) software, allowing team members to track progress, share notes, and support each other in resolving complex customer issues. This structure fosters a sense of teamwork even when the team is geographically dispersed.

What is the difference between Remote Customer Service Rep vs Remote Call Center Agent?

AspectRemote Customer Service RepRemote Call Center Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; customer service or sales experience often preferred
Work EnvironmentHome office or remote setup, often with flexible hoursHome or remote, typically in a call center environment with scheduled shifts
Industry UsageCustomer support across various industries including retail, tech, healthcareTelecommunications, tech support, sales in call centers
Common Search IntentCustomer service roles, remote customer support jobsCall center jobs, remote telephony roles

Remote Customer Service Reps and Remote Call Center Agents both handle customer interactions remotely, but Reps often provide general support across industries with flexible hours, while Call Center Agents typically work in structured call centers focusing on sales or technical support. The roles overlap in skills and environment, but differ in specific job functions and industry focus.

What are the most commonly searched types of Customer Service Rep jobs in Columbia, SC?

The most popular types of Customer Service Rep jobs in Columbia, SC are:

What are popular job titles related to Remote Customer Service Rep jobs in Columbia, SC?

For Remote Customer Service Rep jobs in Columbia, SC, the most frequently searched job titles are:

What job categories do people searching Remote Customer Service Rep jobs in Columbia, SC look for?

The top searched job categories for Remote Customer Service Rep jobs in Columbia, SC are:

What cities near Columbia, SC are hiring for Remote Customer Service Rep jobs?

Cities near Columbia, SC with the most Remote Customer Service Rep job openings:

Remote Customer Service Rep jobs near you
Infographic showing various Remote Customer Service Rep job openings in Columbia, SC as of August 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% Remote job distribution, with an average salary of $36,171 per year, or $17.4 per hour.

Inside Sales Representative- Remote

Rhythmlink International LLC

Columbia, SC • Remote

$70K - $100K/yr

Full-time

Medical, Retirement

Re-posted 12 days ago

Job description

Join a mission-driven team at the forefront of neurodiagnostic innovation. As an Inside Sales Representative, you’ll play a key role in connecting healthcare professionals with advanced technologies that improve neurological diagnosis and patient outcomes. We’re seeking motivated, relationship-driven sales professionals who are passionate about healthcare, technology, and making a real impact in patients’ lives.Position Summary

As an Inside Sales Representative for our medical devices line, you will drive revenue by managing and growing customer relationships via phone, email, and virtual meetings. You will serve as a key point of contact for existing accounts and new prospects, working closely with Outside Sales, Marketing, Clinical, and Operations teams to deliver solutions and exceed sales goals.

This is a high-impact, fast-paced role that combines technical knowledge, consultative selling, and responsiveness to customer needs — all from within the office (or virtual) environment.

Key Responsibilities

  • Proactively reach out to prospective customers (hospitals, clinics, surgery centers, physician practices) via phone, email, video calls, and digital channels.

  • Qualify leads, manage pipeline, and move opportunities through the sales cycle to close.

  • Manage and grow existing accounts — renewals, upsell, cross-sell.

  • Prepare and deliver virtual product demonstrations, technical presentations, and proposals.

  • Respond to inbound customer inquiries, technical questions, and RFPs/quotes.

  • Enter and maintain accurate records in CRM (e.g., Salesforce), forecast sales, track metrics.

  • Collaborate with Outside Sales reps to support territory alignment, coordinate handoffs, and cover overflow or remote regions.

  • Partner with Marketing, Product, Clinical, and Customer Support teams to align messaging, promotions, and campaigns.

  • Monitor market trends, competitor offerings, pricing, and customer feedback to inform strategy.

  • Achieve monthly, quarterly, and annual sales quotas and targets.

  • Participate in training, webinars, and trade shows (virtually or occasionally in person).

  • Assist in order fulfillment oversight, customer follow-up, and after-sales customer service as needed.

Qualifications & Requirements

Education & Experience

  • Bachelor’s degree in life sciences, biomedical engineering, business, or related field preferred.

  • 1–3 years of inside sales experience, preferably in medical devices, diagnostics, or technical healthcare equipment.

  • Experience working with hospital systems, clinics, or healthcare providers is a plus.

Technical / Hard Skills

  • Strong understanding of medical device product lines, anatomy, clinical workflows, or willingness to learn quickly.

  • Comfortable presenting technical information clearly (virtually).

  • Proficiency with CRM systems (e.g., Salesforce), sales tools, Microsoft Office / G Suite.

  • Ability to interpret RFPs, pricing models, and contracts.

  • Exceptional written and verbal communication skills.

Behavioral / Soft Skills

  • Highly goal-oriented, persistent, and self-motivated.

  • Excellent listening and consultative selling skills.

  • Strong organization, time management, and attention to detail.

  • Ability to multitask, prioritize, and work under deadline pressure.

  • Collaborative team player but able to act independently.

  • Resilience: handling objections, rejection, and repeating outreach.

What We Offer

  • Competitive base salary + performance-based commission/bonus plan

  • Opportunities for growth (e.g., transition to Outside Sales or management)

  • Training, mentoring, and development in medical device sales (inside & field)

  • Health, retirement, and other standard corporate benefits

  • Flexible work options (remote / hybrid)

Apply