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Remote Customer Service Rep Jobs in Cocoa, FL (NOW HIRING)

The Butler Agency

Remote Sales

Orlando, FL · Remote

Client Services Representative **Remote Opportunity** The Butler Agency is growing and seeking ... Deliver professional customer service before and after enrollment. * Continue learning through ...

New

SYS Integration

Contact Center Representative

Orlando, FL · Remote

$16.50 - $21.50/hr

This remote Contact Center Representative (CSR) position will be in support of a government agency, which is the Federal Emergency Management Agency (FEMA). This CSR position will be primarily ...

CLEAR

Remote Customer Care Specialist - Orlando

Orlando, FL · On-site +1

$17/hr

... customers, and exceed their expectations. You'll connect with members via phone, email, and live ... A positive, friendly demeanor with a commitment to outstanding service * You have a natural passion ...

Liveops

Remote Spanish Bilingual Customer Service

Orlando, FL · Remote

$14.50 - $18.25/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

Liveops

Remote Spanish Bilingual Customer Service

Palm Bay, FL · Remote

$13.25 - $16.75/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

Liveops

Remote Spanish Bilingual Customer Service

Cocoa, FL · Remote

$13.50 - $17/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

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Showing results 21-40

All JobsCustomer Service Rep JobsRemote Customer Service Rep JobsRemote Customer Service Rep Jobs in Cocoa, FL

Remote Customer Service Rep information

See Cocoa, FL salary details

$8

$16

$23

How much do remote customer service rep jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for remote customer service rep in Cocoa, FL is $16.45, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $18.32 per hour, depending on experience, location, and employer.

What is a remote customer service rep?

Remote Customer Service Representatives are professionals who assist customers with inquiries, concerns, and support needs, all while working from a location outside of a traditional office, usually from home. They typically handle tasks such as answering calls, responding to emails or chats, and resolving issues related to products or services. Remote reps use digital tools and communication platforms to interact with customers and their teams. This role requires strong communication skills, problem-solving abilities, and reliable internet access. Many companies hire remote customer service reps to provide flexible and accessible support for their clients.

What are the key skills and qualifications needed to thrive as a remote customer service rep?

To thrive as a Remote Customer Service Rep, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM software, help desk platforms, and online communication tools is often required. Strong organizational skills, patience, and the ability to work independently make someone stand out in this role. These skills and qualities are essential for efficiently resolving customer issues, maintaining client satisfaction, and successfully working in a remote environment.

How do remote customer service reps typically collaborate with their teams while working from home?

Remote Customer Service Reps usually stay connected with their teams through digital communication tools such as chat platforms, video conferencing, and shared dashboards. Regular virtual meetings help keep everyone aligned on updates, best practices, and any challenges that arise. Many companies also use ticketing systems or customer relationship management (CRM) software, allowing team members to track progress, share notes, and support each other in resolving complex customer issues. This structure fosters a sense of teamwork even when the team is geographically dispersed.

What is the difference between Remote Customer Service Rep vs Remote Call Center Agent?

AspectRemote Customer Service RepRemote Call Center Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; customer service or sales experience often preferred
Work EnvironmentHome office or remote setup, often with flexible hoursHome or remote, typically in a call center environment with scheduled shifts
Industry UsageCustomer support across various industries including retail, tech, healthcareTelecommunications, tech support, sales in call centers
Common Search IntentCustomer service roles, remote customer support jobsCall center jobs, remote telephony roles

Remote Customer Service Reps and Remote Call Center Agents both handle customer interactions remotely, but Reps often provide general support across industries with flexible hours, while Call Center Agents typically work in structured call centers focusing on sales or technical support. The roles overlap in skills and environment, but differ in specific job functions and industry focus.

What are the most commonly searched types of Customer Service Rep jobs in Cocoa, FL?

The most popular types of Customer Service Rep jobs in Cocoa, FL are:

What are popular job titles related to Remote Customer Service Rep jobs in Cocoa, FL?

For Remote Customer Service Rep jobs in Cocoa, FL, the most frequently searched job titles are:

What job categories do people searching Remote Customer Service Rep jobs in Cocoa, FL look for?

The top searched job categories for Remote Customer Service Rep jobs in Cocoa, FL are:

What cities near Cocoa, FL are hiring for Remote Customer Service Rep jobs?

Cities near Cocoa, FL with the most Remote Customer Service Rep job openings:

Remote Customer Service Rep jobs near you
Infographic showing various Remote Customer Service Rep job openings in Cocoa, FL as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $34,223 per year, or $16.5 per hour.

Remote Customer Success Advisor | Agency Builder Track | Unlimited Income

The Corham Agency | Financial Advisory

Orlando, FL • Remote

Other

Re-posted 8 days ago

Job description

The Corham Agency | Financial Advisory is seeking remote Customer Success Advisors to deliver consultative client service while progressing on a structured Agency Builder track toward leadership and residual income. This role combines prospecting, client education, policy placement, and ongoing portfolio servicing. Candidates at all experience levels are welcome; licensing guidance, structured onboarding, and ongoing training are provided.

Position summary

  • Provide client-centered consultations to assess life, health, and financial protection needs.
  • Explain product options clearly, ethically, and in terms tailored to each client’s circumstances.
  • Recommend and present customized insurance and protection strategies aligned with client objectives.
  • Guide clients through applications, underwriting, policy placement, onboarding, and renewals.
  • Maintain long-term client relationships through proactive follow-up and periodic outreach.
  • Respond to client inquiries via phone, email, and virtual meetings in a timely and professional manner.
  • Stay current on product offerings, underwriting guidelines, compliance standards, and industry developments.
  • Collaborate with agency leadership and support teams to meet individual and organizational objectives.

Minimum qualifications

  • Strong verbal and written communication skills with a professional interpersonal demeanor.
  • Self-motivated, disciplined, and capable of working independently in a remote environment.
  • Coachable with a willingness to learn sales, service, and compliance processes.
  • Organizational skills and attention to detail; ability to manage multiple client relationships concurrently.
  • Reliable internet connection and phone access for remote work.

Preferred qualifications

  • Active life and/or health insurance license(s). Candidates without licenses will receive support through the licensing process.
  • Experience in customer service, sales, finance, or entrepreneurship.
  • Interest in leadership, agency development, and building residual income streams over time.

Compensation and professional development

  • 100% commission compensation structure with uncapped earning potential.
  • Performance-based promotions, leadership override opportunities, and residual income streams.
  • Structured onboarding, ongoing training, and mentorship to support production and career advancement.
  • Clear pathways for advancement into leadership roles and potential agency ownership.

Work environment and expectations

  • Fully remote role with flexible scheduling and geographic portability.
  • Client-first, integrity-driven culture focused on ethical sales, service, and long-term relationship building.
  • Self-directed performance with regular collaboration and support from agency leadership and peers.