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Remote Customer Service Rep Jobs in Bessemer, AL

Liveops

Remote Spanish Bilingual Customer Service

Bessemer, AL · Remote

$13.75 - $17.50/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

TCC Solutions Group

Customer Service Specialist

Birmingham, AL · On-site +1

$16 - $21/hr

About Call Center Representative Position We're on the lookout for 10-20 Customer Service Specialists to be the primary link between our company and our list of Fortune 500 clients. This position is ...

HMG Careers

Sales Representative Remote

Graysville, AL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Representative Remote

Helena, AL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Representative Remote

Columbiana, AL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Representative Remote

Shoal Creek, AL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Representative Remote

Birmingham, AL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Representative Remote

Tuscaloosa, AL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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All JobsCustomer Service Rep JobsRemote Customer Service Rep JobsRemote Customer Service Rep Jobs in Bessemer, AL

Remote Customer Service Rep information

See Bessemer, AL salary details

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$16

$24

How much do remote customer service rep jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for remote customer service rep in Bessemer, AL is $16.79, according to ZipRecruiter salary data. Most workers in this role earn between $13.75 and $18.70 per hour, depending on experience, location, and employer.

What is a remote customer service rep?

Remote Customer Service Representatives are professionals who assist customers with inquiries, concerns, and support needs, all while working from a location outside of a traditional office, usually from home. They typically handle tasks such as answering calls, responding to emails or chats, and resolving issues related to products or services. Remote reps use digital tools and communication platforms to interact with customers and their teams. This role requires strong communication skills, problem-solving abilities, and reliable internet access. Many companies hire remote customer service reps to provide flexible and accessible support for their clients.

What are the key skills and qualifications needed to thrive as a remote customer service rep?

To thrive as a Remote Customer Service Rep, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM software, help desk platforms, and online communication tools is often required. Strong organizational skills, patience, and the ability to work independently make someone stand out in this role. These skills and qualities are essential for efficiently resolving customer issues, maintaining client satisfaction, and successfully working in a remote environment.

How do remote customer service reps typically collaborate with their teams while working from home?

Remote Customer Service Reps usually stay connected with their teams through digital communication tools such as chat platforms, video conferencing, and shared dashboards. Regular virtual meetings help keep everyone aligned on updates, best practices, and any challenges that arise. Many companies also use ticketing systems or customer relationship management (CRM) software, allowing team members to track progress, share notes, and support each other in resolving complex customer issues. This structure fosters a sense of teamwork even when the team is geographically dispersed.

What is the difference between Remote Customer Service Rep vs Remote Call Center Agent?

AspectRemote Customer Service RepRemote Call Center Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; customer service or sales experience often preferred
Work EnvironmentHome office or remote setup, often with flexible hoursHome or remote, typically in a call center environment with scheduled shifts
Industry UsageCustomer support across various industries including retail, tech, healthcareTelecommunications, tech support, sales in call centers
Common Search IntentCustomer service roles, remote customer support jobsCall center jobs, remote telephony roles

Remote Customer Service Reps and Remote Call Center Agents both handle customer interactions remotely, but Reps often provide general support across industries with flexible hours, while Call Center Agents typically work in structured call centers focusing on sales or technical support. The roles overlap in skills and environment, but differ in specific job functions and industry focus.

What are popular job titles related to Remote Customer Service Rep jobs in Bessemer, AL? For Remote Customer Service Rep jobs in Bessemer, AL, the most frequently searched job titles are:
What job categories do people searching Remote Customer Service Rep jobs in Bessemer, AL look for? The top searched job categories for Remote Customer Service Rep jobs in Bessemer, AL are:
What cities near Bessemer, AL are hiring for Remote Customer Service Rep jobs? Cities near Bessemer, AL with the most Remote Customer Service Rep job openings:
Remote Customer Service Rep jobs near you
Infographic showing various Remote Customer Service Rep job openings in Bessemer, AL as of August 2026, with employment types broken down into 89% Full Time, and 11% Contract. Highlights an 100% Remote job distribution, with an average salary of $34,927 per year, or $16.8 per hour.

Customer Benefits Coordinator and Representative

Schreiter Agency

Birmingham, AL • On-site, Remote

$54K - $110K/yr

Full-time

Re-posted 28 days ago

Job description

Entry-Level | No Experience Required
Looking for a rewarding career with unlimited growth potential? The Schreiter Agency is expanding and we're seeking motivated individuals to join our Customer Benefits team! No prior experience is needed - just a strong work ethic, ambition, and a passion for helping others.
Competitive Income: Earn $54,000-$110,000+ in your first year, with excellent benefits and uncapped bonus opportunities.
About Schreiter Agency
For over 65 years, Schreiter Agency has served as a trusted 100% union label company, partnering with more than 30,000 unions nationwide.
We are committed to integrity, transparency, and exceptional customer service, ensuring every member receives the support and protection they deserve.
What You'll Do
  • Assist union members who have requested their benefits package
  • Communicate professionally to ensure clients receive the coverage they qualify for
  • Build and maintain relationships with new and existing members
  • Work independently while contributing to team performance goals
  • Adapt to new training, tools, and strategies in a fast-paced environment
What You'll Need to Succeed
• No experience or degree required - we train you fully
• Strong communication skills and a client-focused mindset
• Self-motivated, goal-oriented, and able to work both independently and within a team
• Coachable attitude with the ability to learn and adapt
• Access to a Microsoft-based computer capable of running Zoom Workplace & a reliable internet connection for remote work
What We Offer
Hands-on, one-on-one training with a dedicated supervisor from day one
Weekly mentorship sessions with the organization's owner
Remote work flexibility - work from home or anywhere in the world
Weekly & daily pay options, plus multiple uncapped bonus opportunities
Ranked #24 Happiest Company to Work For
Rapid career advancement - we only promote from within, based on performance
Healthcare benefits
Lifetime vested residual income - build long-term financial security
High-energy, collaborative, and supportive team culture
Partnerships with labor unions, credit unions, and trade associations
If you're ready for a high-impact career with limitless potential, apply today!

Apply