ZipRecruiter

Log In

2

Remote Customer Service Rep Jobs in Akron, OH (NOW HIRING)

Liveops

Remote Customer Service Representative

Medina, OH · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

Liveops

Remote Customer Service Representative

Canton, OH · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

Liveops

Remote Customer Service Representative

Akron, OH · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

ForgeFit

Remote Customer Service Specialist

Cleveland, OH · On-site +1

$16.50 - $21.75/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

Liveops

Remote Customer Service Agent

Cleveland, OH · Remote

$15 - $20/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Akron, OH · Remote

$14.75 - $19.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Medina, OH · Remote

$13.75 - $18.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Massillon, OH · Remote

$14 - $18.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Canton, OH · Remote

$14.50 - $19.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

HMG Careers

Remote Customer Service and Sales

Canton, OH · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

next page

Showing results 1-20

All JobsCustomer Service Rep JobsRemote Customer Service Rep JobsRemote Customer Service Rep Jobs in Akron, OH

Remote Customer Service Rep information

See Akron, OH salary details

$9

$17

$25

How much do remote customer service rep jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for remote customer service rep in Akron, OH is $17.98, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $20.00 per hour, depending on experience, location, and employer.

What is a remote customer service rep?

Remote Customer Service Representatives are professionals who assist customers with inquiries, concerns, and support needs, all while working from a location outside of a traditional office, usually from home. They typically handle tasks such as answering calls, responding to emails or chats, and resolving issues related to products or services. Remote reps use digital tools and communication platforms to interact with customers and their teams. This role requires strong communication skills, problem-solving abilities, and reliable internet access. Many companies hire remote customer service reps to provide flexible and accessible support for their clients.

What are the key skills and qualifications needed to thrive as a remote customer service rep?

To thrive as a Remote Customer Service Rep, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM software, help desk platforms, and online communication tools is often required. Strong organizational skills, patience, and the ability to work independently make someone stand out in this role. These skills and qualities are essential for efficiently resolving customer issues, maintaining client satisfaction, and successfully working in a remote environment.

How do remote customer service reps typically collaborate with their teams while working from home?

Remote Customer Service Reps usually stay connected with their teams through digital communication tools such as chat platforms, video conferencing, and shared dashboards. Regular virtual meetings help keep everyone aligned on updates, best practices, and any challenges that arise. Many companies also use ticketing systems or customer relationship management (CRM) software, allowing team members to track progress, share notes, and support each other in resolving complex customer issues. This structure fosters a sense of teamwork even when the team is geographically dispersed.

What is the difference between Remote Customer Service Rep vs Remote Call Center Agent?

AspectRemote Customer Service RepRemote Call Center Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; customer service or sales experience often preferred
Work EnvironmentHome office or remote setup, often with flexible hoursHome or remote, typically in a call center environment with scheduled shifts
Industry UsageCustomer support across various industries including retail, tech, healthcareTelecommunications, tech support, sales in call centers
Common Search IntentCustomer service roles, remote customer support jobsCall center jobs, remote telephony roles

Remote Customer Service Reps and Remote Call Center Agents both handle customer interactions remotely, but Reps often provide general support across industries with flexible hours, while Call Center Agents typically work in structured call centers focusing on sales or technical support. The roles overlap in skills and environment, but differ in specific job functions and industry focus.

What are the most commonly searched types of Customer Service Rep jobs in Akron, OH?

The most popular types of Customer Service Rep jobs in Akron, OH are:

What are popular job titles related to Remote Customer Service Rep jobs in Akron, OH?

For Remote Customer Service Rep jobs in Akron, OH, the most frequently searched job titles are:

What job categories do people searching Remote Customer Service Rep jobs in Akron, OH look for?

The top searched job categories for Remote Customer Service Rep jobs in Akron, OH are:

What cities near Akron, OH are hiring for Remote Customer Service Rep jobs?

Cities near Akron, OH with the most Remote Customer Service Rep job openings:

Remote Customer Service Rep jobs near you
Infographic showing various Remote Customer Service Rep job openings in Akron, OH as of August 2026, with employment types broken down into 85% Full Time, 5% Part Time, and 10% Contract. Highlights an 100% Remote job distribution, with an average salary of $37,404 per year, or $18 per hour.

Remote Customer Service Representative | Client Benefits Representative | Work From Home

Cleveland, OH • On-site, Remote

Globe Life American Income Division
Insurance Services • 11 - 50 employees
Learn more about Globe Life American Income Divisionexternal

$15.50 - $21/hr

Full-time

Medical, Life, Retirement

Posted 18 days ago

Job description

Remote Customer Service Representative | Client Benefits Representative | Work From Home | Weekly Pay
Company: AO | Globe Life
Location: 100% Remote (United States & Canada)
Build Long-Term Client Relationships While Making a Difference
Looking for a rewarding work-from-home career where you can help people, enjoy schedule flexibility, and build long-term professional growth?
AO, a proud member of the Globe Life family, is seeking motivated, service-oriented professionals to join our team as Remote Customer Service Representatives / Client Benefits Representatives. In this fully remote role, you'll connect with clients through scheduled Zoom appointments, provide outstanding customer service, explain benefit options, and help working families protect what matters most.
For more than 70 years, AO has served union members, credit union members, associations, and their families by providing life, accident, and supplemental health insurance benefits. Our success is built on integrity, trust, and lasting relationships.
No previous insurance experience is required. We provide comprehensive training, mentorship, and licensing guidance to help you succeed.
What You'll Do
  • Meet with clients virtually using Zoom.
  • Build long-term relationships through exceptional customer service.
  • Explain life, accident, and supplemental health benefit options.
  • Guide clients through the enrollment process.
  • Answer client questions and provide ongoing support.
  • Maintain accurate client records and documentation.
  • Participate in weekly coaching, virtual training, and professional development.
  • Work independently while collaborating with a supportive remote team.
Why Join AO?
🏠 100% Remote Work
Work from anywhere in the United States or Canada with no commute.
💵 Weekly Pay + Performance Bonuses
Earn competitive weekly income with additional incentives based on performance.
⏰ Flexible Schedule
Create a schedule that supports your career goals and personal priorities.
📈 Stable & Growing Organization
AO experienced 20%+ growth last year, providing long-term opportunity in an established organization serving working families since 1951.
🎓 Training & Mentorship
Receive comprehensive virtual onboarding, one-on-one coaching, ongoing mentorship, and leadership development.
♥ Benefits
  • Health Insurance Reimbursement
  • Company-Paid Life Insurance
  • Retirement Opportunities
  • Residual Income & Renewals
  • Career Advancement
  • Leadership Development
💻 Modern Remote Technology
Access industry-leading digital tools and systems designed to help you succeed while working from home.
Qualifications
  • Strong communication and interpersonal skills.
  • Excellent customer service and relationship-building abilities.
  • Positive attitude with a willingness to learn.
  • Self-motivated and dependable.
  • Comfortable using Zoom and online technology.
  • Basic computer proficiency and reliable high-speed internet.
  • Strong organizational and time-management skills.

Experience in customer service, retail, hospitality, healthcare, banking, education, military, administration, or sales is welcomed but not required.
Why Candidates Choose AO
  • 100% Remote Work
  • Flexible Schedule
  • Weekly Pay
  • Performance Bonuses
  • Comprehensive Training
  • Career Growth Opportunities
  • Leadership Development
  • Long-Term Stability
  • Supportive Team Environment
  • Meaningful Work Helping Families
Interview Process
All interviews are conducted virtually via Zoom, providing a convenient, professional, and accessible hiring experience.
Ready to Build Your Future?
If you're looking for a remote customer service career where you can help others, work from home, enjoy schedule flexibility, and build long-term financial success, we'd love to hear from you.
Apply today by submitting your resume to begin your career with AO.
AO | Globe Life
Work From Home. Help Families. Build Your Future.

Apply