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Remote Customer Service Rep Jobs in Mississippi (NOW HIRING)

Zuzick & Associates

Our company is looking to add multiple customer service positions to our growing team of remote representatives. This is a full time position with upwards mobility and the ability to work from home!

Zuzick & Associates

Our company is looking to add multiple customer service positions to our growing team of remote representatives. This is a full time position with upwards mobility and the ability to work from home!

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All JobsCustomer Service Rep JobsRemote Customer Service Rep JobsRemote Customer Service Rep Jobs in Mississippi

Remote Customer Service Rep information

See Mississippi salary details

$9

$17

$25

How much do remote customer service rep jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for remote customer service rep in Mississippi is $17.80, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $19.81 per hour, depending on experience, location, and employer.

What is a remote customer service rep?

Remote Customer Service Representatives are professionals who assist customers with inquiries, concerns, and support needs, all while working from a location outside of a traditional office, usually from home. They typically handle tasks such as answering calls, responding to emails or chats, and resolving issues related to products or services. Remote reps use digital tools and communication platforms to interact with customers and their teams. This role requires strong communication skills, problem-solving abilities, and reliable internet access. Many companies hire remote customer service reps to provide flexible and accessible support for their clients.

What are the key skills and qualifications needed to thrive as a remote customer service rep?

To thrive as a Remote Customer Service Rep, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM software, help desk platforms, and online communication tools is often required. Strong organizational skills, patience, and the ability to work independently make someone stand out in this role. These skills and qualities are essential for efficiently resolving customer issues, maintaining client satisfaction, and successfully working in a remote environment.

How do remote customer service reps typically collaborate with their teams while working from home?

Remote Customer Service Reps usually stay connected with their teams through digital communication tools such as chat platforms, video conferencing, and shared dashboards. Regular virtual meetings help keep everyone aligned on updates, best practices, and any challenges that arise. Many companies also use ticketing systems or customer relationship management (CRM) software, allowing team members to track progress, share notes, and support each other in resolving complex customer issues. This structure fosters a sense of teamwork even when the team is geographically dispersed.

What is the difference between Remote Customer Service Rep vs Remote Call Center Agent?

AspectRemote Customer Service RepRemote Call Center Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; customer service or sales experience often preferred
Work EnvironmentHome office or remote setup, often with flexible hoursHome or remote, typically in a call center environment with scheduled shifts
Industry UsageCustomer support across various industries including retail, tech, healthcareTelecommunications, tech support, sales in call centers
Common Search IntentCustomer service roles, remote customer support jobsCall center jobs, remote telephony roles

Remote Customer Service Reps and Remote Call Center Agents both handle customer interactions remotely, but Reps often provide general support across industries with flexible hours, while Call Center Agents typically work in structured call centers focusing on sales or technical support. The roles overlap in skills and environment, but differ in specific job functions and industry focus.

What are the most commonly searched types of Customer Service Rep jobs in Mississippi? The most popular types of Customer Service Rep jobs in Mississippi are:
What are popular job titles related to Remote Customer Service Rep jobs in Mississippi? For Remote Customer Service Rep jobs in Mississippi, the most frequently searched job titles are:
What job categories do people searching Remote Customer Service Rep jobs in Mississippi look for? The top searched job categories for Remote Customer Service Rep jobs in Mississippi are:
What cities in Mississippi are hiring for Remote Customer Service Rep jobs? Cities in Mississippi with the most Remote Customer Service Rep job openings:
Remote Customer Service Rep jobs near you
Infographic showing various Remote Customer Service Rep job openings in Mississippi as of August 2026, with employment types broken down into 71% Full Time, and 29% Contract. Highlights an 100% Remote job distribution, with an average salary of $37,028 per year, or $17.8 per hour.

Fully Remote Customer Service Agent

Disabled Veteran Solutions

Ridgeland, MS • Remote

$13.25 - $17.75/hr

Full-time

Posted yesterday

New

Job description

Make an Impact Through Meaningful Work (and Actually Enjoy Where You Work)

At Disabled Veteran Solutions (DVS), we're not just answering calls-we're helping people access critical government-based programs in security, health & human services, and state benefits. Every conversation matters, and the support you provide can genuinely change someone's day.

We're looking for dedicated, professional, and people-first Inbound Customer Service Representatives who want meaningful work, a strong remote culture, and a team that actually has each other's backs.

This is a fully remote role, so you can do your best work from the comfort of your own space-no commute, no office distractions, just a focused environment where you can thrive.

Start Date & Training
  • Start Date: September 21, 2026
  • Training: First two weeks (structured onboarding to set you up for success)
  • Training Schedule: 9:00 AM – 4:30 PM EST
What You'll Be Doing 

You'll be the first point of contact for individuals who rely on essential services. Your role is to bring clarity, calm, and solutions-every single day.

Responsibilities include:

  • Answering inbound calls and delivering a positive, solution-focused customer experience
  • Assisting with basic technical troubleshooting and creating support tickets when needed
  • Scheduling appointments at designated service locations
  • Accurately documenting all customer interactions, including inquiries, concerns, and resolutions
  • Conducting follow-up calls to ensure issues are resolved and customers stay informed
  • Providing consistent, high-quality service in a structured, supportive environment
What We're Looking For

We want people who are dependable, thoughtful, and comfortable working independently while staying connected to a remote team.

Required qualifications:

  • High school diploma or GED required (additional education preferred)
  • Prior customer service experience, especially in call-based environments
  • Strong verbal communication skills and ability to quickly build rapport
  • Ability to troubleshoot basic technical issues independently
  • Comfort working remotely with minimal supervision
  • Ability to complete an extensive credentialing and background check process

Preferred:

  • Bilingual (English/Spanish) candidates are strongly encouraged to apply
Technical & Work Environment Requirements

To set you up for success at home:

  • Reliable high-speed internet connection (must be on ethernet connection, no wi-fi)
  • Private, distraction-free workspace
  • Ability to navigate computer systems efficiently
Schedule
  • Regular schedule: Between 8:00 AM – 8:00 PM, Monday–Friday
  • Consistent attendance and reliability are essential for success in this role
  • Schedules are structured to support both business needs and work-life balance
Why Join DVS?

Disabled Veteran Solutions is a nationally recognized leader in business process outsourcing and a certified Service-Disabled Veteran-Owned Small Business (SDVOSB).

But beyond the credentials, here's what makes DVS different:

  • A fully remote role-work where you're most comfortable and productive
  • A supportive, team-driven environment where people actually help each other succeed
  • Meaningful work that supports Veterans, military families, and communities nationwide
  • A culture that values reliability, respect, and growth
  • Real opportunities for career advancement
  • A workplace where your work has purpose-not just tasks

At DVS, you're not just filling a role-you're joining a mission-driven team that takes pride in doing things the right way, together.

Ready to Join Us?

If you're looking for a remote role where your work matters, your team supports you, and your effort is valued every day-we'd love to hear from you.

Apply today and build a career with purpose at DVS.

 
 

A pre-employment drug screening and criminal background check are required prior to employment.

Apply